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Abbott

108 Abbott Customer Service Jobs Hiring Near You

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... The CSR is required to capture all details of customer interactions and enter information into the ...

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... The CSR is required to capture all details of customer interactions and enter information into the ...

Abbott

Senior Customer Service Specialist

Temecula, CA

$19.35 - $38.75/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... The CSR is required to capture all details of customer interactions and enter information into the ...

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... The CSR is required to capture all details of customer interactions and enter information into the ...

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Abbott Jobs Information

What is it like to work at Abbott?

Abbott is a global healthcare company that values innovation, collaboration, and a commitment to improving people's lives through its products and services. The company has a diverse range of teams, including research and development, manufacturing, and sales, with a focus on creating a work environment that fosters creativity, teamwork, and continuous learning. Working at Abbott may appeal to candidates who are passionate about healthcare and want to be part of a company that is dedicated to advancing medical science and improving patient outcomes.

What makes Abbott an attractive place to work?

Abbott is a global healthcare leader with a long history of innovation and commitment to improving people's lives. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge medical technologies and solutions. Joining Abbott provides a chance to be part of a global team that is shaping the future of healthcare and making a meaningful impact on people's lives.

Do workers at Abbott get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Abbott pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

At Abbott, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Abbott affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Abbott?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 72% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 16% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Abbott worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Abbott workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Abbott workers to change shifts?

Some people find it hard to change shifts.
47% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Abbott?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Abbott managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Abbott spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 74 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Abbott?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Abbott good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Abbott feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Abbott get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Abbott?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Abbott enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Abbott recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Abbott?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Abbott?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Abbott’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Abbott is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Abbott?

    What are the most popular jobs at Abbott?

    What are the most popular categories at Abbott?

    Infographic showing various Customer Service job openings at Abbott in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, and 13% Remote job distribution.

    Senior Customer Service Specialist

    Abbott

    Temecula, CA • On-site

    $19.35 - $38.75/hr

    Full-time

    Medical, Retirement

    Posted 13 days ago

    Abbott rating

    7.8

    Company rating: 7.8 out of 10

    Based on 138 frontline employees who took The Breakroom Quiz

    176th of 540 rated manufacturers

    Job description

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

    Working at Abbott

    At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

    • Career development with an international company where you can grow the career you dream of.
    • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
    • An excellent retirement savings plan with high employer contribution
    • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
    • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
    • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

    The Opportunity

    This position is responsible for providing consistent and responsive superior service to customers by logging, tracking and following up on customer feedback and complaints. Additionally, the Customer Service Representative will track all equipment service needs to include scheduling routine preventative maintenance. The CSR is required to capture all details of customer interactions and enter information into the Company's systems, as appropriate.

    What You'll Work On

    Issue complaints and record them in Arena and Salesforce.

    Review Call Center Daily Log for complaints.

    Follow up on complaint resolutions and enter them into Salesforce.

    Create Solutions in Salesforce.

    Provide customer with information regarding the closure of Complaints.

    Issue and RMA numbers and update the log.

    Follow up to close RMAs once product is received.

    Load the daily Call Log into Salesforce.

    Record into Salesforce all customer communications including updates to hardware and software, customer feedback and service calls.

    Develop work procedures for Salesforce with regards to updating Salesforce for system installs and field hardware and software upgrades.

    Assist with developing work procedures for tracking and closing complaints in Salesforce.

    Demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Company's Quality Policy and all other documented quality processes and procedures.

    Other activities as required to support the Company in meeting its operational, strategic and financial goals.

    Required Qualifications

    Education

    High School Diploma / GED or an equivalent combination of education and work experience

    Bachelors Degree ( 16 years)

    In a business related field preferred

    Experience

    Minimum 2 years

    Customer service desired.

    Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Telephone sales ability a plus. Working knowledge of MS Word and Excel. Strong organizational, analytical and problem solving skills required. The ability to accurately handle complex processes and multi-task in a fast paced environment. Knowledge of medical manufacturing and/or distribution preferred.

    Apply Now

    Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

    Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

    Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

    The base pay for this position is

    $19.35 - $38.75/hour

    In specific locations, the pay range may vary from the range posted.

    JOB FAMILY:Customer ServiceDIVISION:AVD VascularLOCATION:United States > Temecula : AWDCADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specifiedMEDICAL SURVEILLANCE:YesSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

    What Abbott employees say

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    Benefits

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