Title - Project Support Specialist
Location - Columbus, OH (hybrid remote)
Duration - 12+ months
Pay Rate - $55/hr W2
Responsibilities - Manage GRIID Log (Gaps, Risks, Issues, Impacts and Decisions) and Project Plan in Jira and Confluence.
- Escalates issues as needed.
- Develop dashboards and reports in Jira and Confluence to monitor workstream and overall initiative status.
- Together with subject matter experts, discovers and documents dependencies and tasks in Jira.
- Create high-visibility communications and presentations to provide status updates to stakeholders and executives.
- Maintain up-to-date content and relevant messaging on Confluence, Jira, SharePoint, Outlook, and Teams.
- Provide Agile transition support, guiding the team in continuous improvement of agile practices.
- Ensures ongoing relevance of Confluence content for team and stakeholders.
- Organize and maintain Teams pages and files to ensure that content is current, accessible, and easy to navigate.
- Identify process improvement opportunities and lead implementation.
- Support project working sessions, stakeholder alignment meetings, steering committees, and document meeting minutes.
- Follow up with appropriate parties on meeting tasks and outcomes.
- Coordinate meetings ensuring availability of rooms, participants, equipment, and resources as needed for initiative activities, while also collaborating with Sub-Product Owners and Workstream Leads to manage conflicting meetings and activities.
- Support IMO (Initiative Management Office), Operational Readiness, and IPP (Integrated Project Plan)/MPM (Multi-Project Management) workstreams' with creation and distribution of written communications and plans.
- Manage department email box, calendars, and distribution lists.
- Order supplies needed for Initiative team.
- Assist in business travel organization and reimbursement.
- Promptly escalate decisions and issues to appropriate IPP/MPM team members and/or leadership team.
Qualifications - 5+ years of experience working in professional environment.
- 2+ years Project Management experience
- Excellent organization skills and ability to multi-task while working with multiple stakeholders.
- Ability to execute multiple projects.
- Proficiency with MS Office tools: PowerPoint, Outlook, Word, Excel, Teams.
- Ability to create professional communications using Word and PowerPoint while adhering to Corporate Identity standards.
- Demonstrated ability to work independently and take initiative to move projects forward.
- Demonstrated ability to discern importance and urgency of topics raised and escalate issues as needed.
- Demonstrable ability to communicate professionally via email, phone, and in-person.
- Project management or Agile certification (PMI-ACP, CSM, CSPO, Client-CF, etc.) preferred
- Experience working in an agile environment, maintaining Jira and Confluence preferred
- Experience building and maintaining SharePoint Online site preferred
- Experience maintaining project plans using MS Project preferred
- Associate degree in business, finance, marketing, or related field preferred