Customer Success Manager
$75K - $95K/yr
A health tech whisperer - You geek out on SaaS tools (CRM, Zoom, Asana) and healthcare workflows ... Customer Success & Relationship Management * Portfolio Mastery: Co-manage 10-15 healthcare ...
61 Zoom Customer Success Manager Jobs Hiring Near You
Customer Success Manager
$75K - $95K/yr
A health tech whisperer - You geek out on SaaS tools (CRM, Zoom, Asana) and healthcare workflows ... Customer Success & Relationship Management * Portfolio Mastery: Co-manage 10-15 healthcare ...
Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...
Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Customer Success Manager
Oklahoma City, OK · On-site +1
$75K - $120K/yr
Experience using collaboration tools such as Slack, Zoom, and Microsoft Teams. * Ability to analyze ... Knowledge of customer success methodologies and lifecycle management. * Familiarity with customer ...
Customer Success Manager
Oklahoma City, OK · On-site +1
$75K - $120K/yr
Experience using collaboration tools such as Slack, Zoom, and Microsoft Teams. * Ability to analyze ... Knowledge of customer success methodologies and lifecycle management. * Familiarity with customer ...
Customer Success Manager
San Francisco, CA · On-site
Customer Success Manager Flint is growing fast, and the customers signing up now will determine ... Offer hands-on guidance via Zoom, walk customers through features, and respond quickly when they're ...
Customer Success Manager
San Francisco, CA · On-site
Customer Success Manager Flint is growing fast, and the customers signing up now will determine ... Offer hands-on guidance via Zoom, walk customers through features, and respond quickly when they're ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Title: Customer Success Manager * Type: Direct-Hire Full-Time Opportunity * Location: Texas or ... Slack, Trello, Zoom, and Basecamp knowledge is required * Comfort and ability to lead meetings ...
Title: Customer Success Manager * Type: Direct-Hire Full-Time Opportunity * Location: Texas or ... Slack, Trello, Zoom, and Basecamp knowledge is required * Comfort and ability to lead meetings ...
Customer Success Manager
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Fort Lauderdale, FL · On-site
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager
Fort Lauderdale, FL · On-site
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...
The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Version2.ai Customer Success Manager Overview Givzey's Customer Success Managers are the backbone ... Zoom. * Independent problem solver: Self-motivated, extremely detail-oriented, and strong time ...
Version2.ai Customer Success Manager Overview Givzey's Customer Success Managers are the backbone ... Zoom. * Independent problem solver: Self-motivated, extremely detail-oriented, and strong time ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Zoom Jobs Information
What is it like to work at Zoom?
Zoom is a technology company that prioritizes innovation, collaboration, and customer satisfaction, fostering a culture that encourages creativity and teamwork. The company has a flat organizational structure, allowing employees to work closely with cross-functional teams and contribute to the development of cutting-edge video communication solutions. Working at Zoom may appeal to candidates who are passionate about technology, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a significant impact in the remote work and virtual communication space.
What makes Zoom an attractive place to work?
Zoom is a leading provider of remote work solutions, known for its innovative approach to video conferencing and collaboration. The company offers a dynamic work environment that values innovation, collaboration, and employee well-being, with a focus on creating a culture that supports work-life balance and employee growth. Joining Zoom provides opportunities for professionals to contribute to shaping the future of remote work, with a wide range of roles available across various disciplines, from engineering and product development to sales and customer support.
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$75K - $95K/yr
Full-time
Re-posted 7 days ago
Job description
Job Announcement:
Customer Success Manager
Amid clinical workforce shortages, rising healthcare costs, and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.
Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 70+ organizations like Kaiser Permanente, CVS and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We're making waves: on CNN, in WaPo, at the Fed...there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.
We're changing the game, but also know the importance of enjoying the journey. That's why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun. Plus you get to work from home.
Interested? Read on.
Who You Are
A tech-savvy team player who thrives in fast-paced environments. You are:
What You'll Do
Operational Excellence & Project Command
Requirements
3+ years in CSM/account management, preferably at a health tech startup or SaaS company. Familiarity with basics of U.S. health care.
Proven ability to:
One of our core values is to create a diverse workplace that welcomes and values each team member's unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.
Customer Success Manager
Amid clinical workforce shortages, rising healthcare costs, and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.
Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 70+ organizations like Kaiser Permanente, CVS and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We're making waves: on CNN, in WaPo, at the Fed...there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.
We're changing the game, but also know the importance of enjoying the journey. That's why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun. Plus you get to work from home.
Interested? Read on.
Who You Are
A tech-savvy team player who thrives in fast-paced environments. You are:
- A project management maestro - You flawlessly orchestrate implementations, capture critical details, and distill complex discussions into crisp takeaways and action items. You are organized and proactive, moving ahead of schedule and ensuring nothing falls through the cracks.
- A communication ninja - Your emails, decks, and meetings are models of clarity and concision. You know when to speak, when to listen, and how to communicate with intention.
- A relationship architect - You balance empathy with accountability, listening first and building deep trust with customers while ensuring everyone stays on track.
- A health tech whisperer - You geek out on SaaS tools (CRM, Zoom, Asana) and healthcare workflows.
What You'll Do
Operational Excellence & Project Command
- Orchestrate with Precision: Build structured project plans that work backward from goals, tracking all deliverables, owners, and timelines across stakeholders.
- Document Like a Pro: Maintain real-time, accurate documentation in Salesforce and Asana. Capture decisions with laser focus (e.g., "Per 6/15 discussion, Sunbelt will pilot new workflows by Q3").
- Own the "Hub": Act as the central point of alignment between internal teams (Product, Tech, WFD, DCT), holding stakeholders accountable to timelines and ensuring clean handoffs.
- See Around Corners: Identify risks early and flag them appropriately before they become blockers.
- Exercise Judgment: Distinguish between what to solve independently and when to escalate. Avoid false urgency by prioritizing based on real project risk.
- Communicate the Tradeoffs: Proactively prepare customers for risks, delays, or necessary tradeoffs to keep the big picture on track.
- Portfolio Mastery: Co-manage 10-15 healthcare customers, ensuring retention and contract expansion through tight execution and professional presence.
- Launch Excellence: Support end-to-end CHW program launches, coordinating across stakeholders to achieve specific customer goals and seamless platform adoption.
- Streamline Technical Success: Own the Tech Review process. Collaborate with IT and customer stakeholders to align on compliance and technical needs, ensuring frictionless scalability.
Requirements
3+ years in CSM/account management, preferably at a health tech startup or SaaS company. Familiarity with basics of U.S. health care.
Proven ability to:
- Manage concurrent projects with zero dropped balls.
- Summarize discussions into 1-pagers that executives love.
- Navigate healthcare stakeholders (Healthcare systems, CBOs, payers).
- Tech stack proficiency: Google suite, CRM (Salesforce), Zoom, Asana, LMS platforms.
- Bachelor's degree.
- Travel: 1-2x/quarter for IMPaCT team retreats and customer onsite visits.
One of our core values is to create a diverse workplace that welcomes and values each team member's unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.