60 Zones Customer Service Representative Jobs Hiring Near You

Description

Company Overview: 

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business, ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, LinkedIn, and Facebook.

Position Overview 

The Technical Solution Architect serves as the senior technical leader for the AI Solutions Practice and is responsible for defining architectural standards, developing reference architectures, and guiding solution-oriented customer engagements. The role partners closely with practice leaders, other presales teams, services, and sales teams to translate business strategy into scalable, repeatable AI solution frameworks that drive customer outcomes and business growth.

The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Technical Solutions Architect is primarily responsible for:

• Architectural leadership for AI solutions
• Solution development in collaboration with other technology practices and presales/sales resources
• Business outcome mindset to align customer outcomes with overall solutions and technology approaches
• Advance and maintain expertise in AI solutions by attending training, seminars, and trade shows to support and service the sales organization and end-user customers

Education/Certification: 

• BA/BS degree or 4+ years of relevant experience
• Industry sales experience

Required Experience: 

• 10+ years in architecture, engineering, or consulting
• Expertise in the AI market and related trends, solutions, and approaches, with an understanding of integrations with security, network, cloud, data center, and other related disciplines
• Experience supporting go-to-market plans, service offerings, partner strategies, and sales enablement for enterprise technology solutions
• Ability to engage with executive stakeholders, customers, sales leaders, solution architects, delivery teams, and strategic partners
• Good organizational and time management skills; excellent oral and written communication skills
• Effective at developing and executing strategic sales plans
• Excellent communication and presentation skills
• Conducts business professionally in a corporate environment and whenever representing Zones
• Proven ability to manage administrative duties in a timely manner
• Relevant operational, technical, partner, or industry experience/certifications preferred

Qualified candidates can expect a salary range of $150,000–$200,000 plus bonus.

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Zones offers a comprehensive benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental, and vision coverage; life insurance; disability insurance; voluntary accident, hospitalization, and critical illness insurance options; a 401(k) plan with matching provision; and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance with individual state requirements.

At Zones, work is more than a job—it is an exciting career on a global team that is client-centric, has a passion for technology, embraces change, and supports lifelong learning in a collaborative culture. As a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.