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66 Xerox Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Xerox Jobs Information

What is it like to work at Xerox?

Xerox is a company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages employees to think creatively and work together to drive business growth.

The company has a diverse range of teams and departments, including research and development, sales, and customer support, with a focus on providing excellent service to its customers. Xerox's work environment is designed to be flexible and adaptable, with various work arrangements and benefits to support employees' work-life balance.

Working at Xerox may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects and develop skills in areas such as artificial intelligence, cybersecurity, and data analytics.

What makes Xerox an attractive place to work?

Xerox is a well-established leader in the document technology and services industry, with a long history of innovation and a commitment to helping people work more efficiently and effectively. The company offers a dynamic work environment that values collaboration, creativity, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop new skills. Joining Xerox can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a stable and supportive organization.

Do workers at Xerox get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Xerox pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

At Xerox, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Xerox affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Xerox?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at Xerox worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Xerox workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Xerox workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Xerox?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Xerox managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Xerox spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Xerox?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.

Is working at Xerox good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Xerox feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Xerox?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox recommend working with their team?

Not many people recommend working with their team.
70% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Xerox?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Xerox?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Xerox’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Xerox is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Xerox?
What are the most popular categories at Xerox?
Infographic showing various Customer Service Representative job openings at Xerox in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 87% Physical, 9% Hybrid, and 4% Remote job distribution.

Customer Service Representative (Nights)

Customer Service | Full-Time

Wichita, KS • On-site

$15.75 - $21.50/hr

Other

Posted 6 days ago

Job description

Customer Service Representative (Nights)

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team!

We're looking for Customer Service Representatives (Nights) to represent some of the world's most recognized brands during the night shift. In this role, you'll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

  • Manage inbound and outbound calls with professionalism, empathy, and efficiency
  • Troubleshoot and resolve customer issues, focusing on first-call resolution
  • Research and retrieve information using internal systems; collaborate with other teams as needed
  • Accurately document and process customer claims and interactions
  • Follow scripts, policies, and procedures while using training resources to provide accurate answers
  • Handle sensitive information with discretion and maintain confidentiality
  • Escalate complex cases to the appropriate team or manager
  • Stay updated on products and processes by attending ongoing training
  • Meet all attendance, reliability, and night shift scheduling requirements

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

  • 18 years or older with a high school diploma or equivalent
  • Excellent verbal and written communication skills
  • Typing speed of 20+ words per minute
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Strong problem-solving, conflict resolution, and troubleshooting skills
  • Reliable, punctual, and motivated with a strong work ethic
  • Ability to multi-task, stay organized, and self-manage
  • Customer-first mindset: empathetic, patient, and responsive
  • Positive attitude and a team-player spirit
  • Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

  • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles
  • Prior experience with contact centers or government-related accounts

Apply