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Wireless Vision Jobs Information

What is it like to work at Wireless Vision?

Wireless Vision is a company that values customer satisfaction and employee empowerment, fostering a collaborative and dynamic work environment. As a leading provider of wireless services, Wireless Vision operates with a team-oriented structure, offering a range of career paths and opportunities for growth and development. Working at Wireless Vision may appeal to individuals seeking a fast-paced and customer-focused career in the telecommunications industry, with opportunities to make a positive impact on customers' lives.

What makes Wireless Vision an attractive place to work?

Wireless Vision is a leading provider of innovative wireless solutions, recognized for its commitment to delivering cutting-edge technology and exceptional customer service. The company fosters a dynamic work environment that encourages collaboration, creativity, and continuous learning, with opportunities for professional growth and development. By joining Wireless Vision, individuals can contribute to shaping the future of wireless technology and enjoy a range of benefits, including opportunities for career advancement, skill-building, and making a meaningful impact in the industry.

Do workers at Wireless Vision get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and June 2026.

Does Wireless Vision pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and June 2026.

At Wireless Vision, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and December 2025.

Is the health insurance from Wireless Vision affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and December 2025.

Do people get paid time off at Wireless Vision?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and January 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 31% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at Wireless Vision worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and June 2026.

Do Wireless Vision workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it for Wireless Vision workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to get time off at Wireless Vision?

Most people find it hard to get time off.
73% of people report it’s hard to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Wireless Vision managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Do jobs at Wireless Vision spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
62% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Wireless Vision?

Most people find it hard to take sick days.
73% of people report that it’s hard to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Wireless Vision feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Wireless Vision get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.

Is it stressful to work at Wireless Vision?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Wireless Vision enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Wireless Vision recommend working with their team?

Not many people recommend working with their team.
72% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Wireless Vision?

Most people didn’t get enough training when they started.
81% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Wireless Vision?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Wireless Vision’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Wireless Vision is doing?

Most people don’t feel well informed about how the company is doing.
87% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Wireless Vision?

What are the most popular categories at Wireless Vision?

Infographic showing various Customer Service Representative job openings at Wireless Vision in the United States as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% Physical job distribution.

Full-Time Retail Sales Representative

Wireless Vision

Mill Creek, WA • On-site

$17.13 - $21.57/hr

Other

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Wireless Vision rating

3.8

Company rating: 3.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

30th of 30 rated technology retailers

Job description

Title: Full-Time Retail Sales Representative
Location: Mill Creek, WA
T-Mobile Premium Retailer - Wireless Vision
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!
Your Talents:
  • Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
  • Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
  • Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
  • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
  • Complete accurate paperwork and transactions according to company policies and procedures.
  • Share customer experience with the rest of your team, including Management.
  • Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
  • Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
  • Build customers confidence by making their experience comfortable and simple while meeting their needs.
  • Engage in service selling and right fitting the customer with the appropriate total technology solution.
  • Assist in other tasks, duties, or projects as assigned by management.
Your Experience:
  • Minimum of 6 months experience in retail or another environment with a strong customer focus.
  • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
  • Professional, energetic and positive attitude.
  • Excellent written and verbal/interpersonal communications skills.
  • Flexible scheduling availability.
  • Completed High school diploma/GED.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift up to 25 pounds.
What We'll Offer:
  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • Phone service discounts
  • Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

What Wireless Vision employees say

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Benefits

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About Wireless Vision

Sourced by ZipRecruiter

Wireless Vision, LLC is a prominent player in the telecommunication industry, located in Bloomfield Hills, MI, USA. Established in 2004, this privately-held company has grown to become the largest T-Mobile exclusive retailer, boasting over 600 locations across the United States. True to its name, Wireless Vision focuses on delivering top-tier wireless products and services through its retail outlets, providing customers with access to the latest in mobile technology. The company stands on its uncompromising values of Integrity, Passion, Creativity & Belief, and holds a mission to offer unparalleled customer experiences through passionate. Its dedication and superior service have earned the company numerous awards, including being named the 'Best Place to Work in Retail' by The Detroit Free Press.

Industry

Telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield Hills, MI, US

Year founded

2004

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