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60 Whatnot Account Manager Jobs Hiring Near You

Whatnot

Customer Experience Agent, Seller

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... management, and problem-solving. As part of this Seller Customer Experience team, you will be a ...

Whatnot

Product Designer

San Francisco, CA · On-site

$153K - $235K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Experience in e-commerce, marketplace platforms, or supply chain management is a plus. Benefits

Whatnot

Customer Experience Agent, Seller

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... management, and problem-solving. As part of this Seller Customer Experience team, you will be a ...

Whatnot

Planning Analyst, Workforce Management

Phoenix, AZ · On-site

$100K - $115K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Team Lead & Senior Manager consulting: Be the trusted advisor to the people managing agents. Help ...

Whatnot

Android Engineer, Seller Engineering

Manhattan, NY · On-site

$100 - $130/hr

... manage inventory at scale on Whatnot You'll design and build mobile experiences and systems that ... Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of ...

Whatnot

LLM Platform Engineer

San Francisco, CA · On-site

$245K - $345K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Familiarity with cloud computing platforms and managed services such as AWS Sagemaker, Lambda ...

Whatnot

Software Engineer, Ads

New York, NY · On-site

$170K - $230K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of ...

Whatnot

Software Engineer, Data Foundations

Manhattan, NY · On-site

$180 - $240/hr

Role The Data Platform team at Whatnot builds services that improve our core product experience and ... Expertise in managing cloud data stores (Snowflake, BigQuery, Redshift, etc.) and data lake ...

Whatnot

Payroll Analyst

New York, NY · On-site

$95K - $105K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Manage multi-state payroll processing and tax allocations Compliance & Audits * Maintain compliance ...

Whatnot

Customer Experience Agent

$15.75 - $21.25/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... management, and problem solving. As part of this team you will be tasked with doing anything ...

Whatnot

Product Designer, Discovery

San Francisco, CA · On-site

$153K - $235K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Comfort collaborating with product managers, engineers, and other designers * A willingness to ...

Whatnot

Customer Experience Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... management, and problem solving. As part of this team you will be tasked with doing anything ...

Whatnot

Customer Experience Agent, 2026 New Grad

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... management, thoughtful problem-solving, and continuous improvement. In this role, you'll get hands ...

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Infographic showing various Account Manager job openings at Whatnot in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.

Customer Experience Agent, Seller

Whatnot

Phoenix, AZ • On-site

$15.50 - $20.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
We're looking for current or former Whatnot sellers to join the team and support fellow sellers on the platform. Our Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving. As part of this Seller Customer Experience team, you will be a primary advocate for our seller community. You will help other resellers navigate the platform, resolve issues quickly, and grow their businesses on Whatnot. If something went wrong, you own making it right. You'll deeply understand the reseller grind, including the sourcing, listings, and shipping logistics, and be the person who makes it easier.
  • Interact with sellers with a seller-first attitude, understanding the unique needs and pressures of running a resale business
  • Resolve seller issues regarding payments, payouts, order disputes, shipments, and platform questions with high quality and urgency
  • Become a deep expert in Whatnot's seller tools, policies, and processes to drive positive outcomes for the reseller community
  • Work cross-functionally with Trust & Safety, Payments, and Product teams to troubleshoot and resolve complex seller escalations
  • Identify patterns in seller pain points and proactively surface opportunities to improve the seller experience
You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Seller Customer Experience Agent, you'll bring a seller's perspective and a service mindset. Here's what we're hoping to see in your background:
  • Weekend availability required.
  • Active or former Whatnot seller.
  • Support experience handling email and/or chat, ideally supporting sellers or merchants, is a plus.
  • Hands-on understanding of reseller operations such as sourcing, listing, fulfillment, returns, and payouts.
  • Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus.
  • Familiarity with collectibles categories (trading cards, sneakers, vintage, etc.)
  • Proactive problem-solver and process-improver.
  • Bachelor's degree or college experience preferred.
Benefits
  • Generous Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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