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26 Whatnot Customer Service Representative Jobs Hiring Near You

Whatnot

Customer Experience Agent, Seller

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... As our next Seller Customer Experience Agent, you'll bring a seller's perspective and a service ...

Whatnot

Customer Experience Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... A customer service mentality with passion to reach the best possible outcome. Here's what we're ...

Whatnot

Customer Experience Team Lead

Phoenix, AZ · On-site

$90K - $100K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... A customer service mentality with passion to reach the best possible outcome. Here's what we're ...

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

A customer service mentality with passion to reach the best possible outcome. Here's what we're ... represented within our workforce.

Whatnot

Customer Experience Agent, 2026 New Grad

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Internship or part-time experience in customer service, retail, hospitality, or support is ...

Whatnot

Sales Representative

New York, NY · On-site

$120K - $135K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... You have proficiency with a CRM software and are ready and willing to learn new systems * You have ...

Whatnot

Trust & Risk Agent (German Speaking)

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and ... A customer service mentality with passion to reach the best possible outcome. Here's what we're ...

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Provide inbound email and chat-based customer service for users who need immediate assistance

Whatnot

Trust & Safety Agent, New Grad

Phoenix, AZ · On-site

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Provide inbound email and chat-based customer service for users who need immediate assistance

Whatnot

Warehouse Agent - FTC

Phoenix, AZ · On-site

$16 - $18.75/hr

Make quick and financially sound decisions around inventory and customer satisfaction. * Represent the company with integrity, honor, and professionalism. You Curious about who thrives at Whatnot? We ...

Whatnot

iOS Engineer

Seattle, WA · On-site

$170K - $290K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Customer Experience & Operations. Our hiring needs span a range of seniority levels - from mid ...

Whatnot

Sales Manager

Los Angeles, CA · On-site

$180K - $200K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Roll up your sleeves and get in the field alongside your reps - joining calls, supporting key deals ...

Whatnot

Warehouse Agent - FTC

Phoenix, AZ · On-site

$26.21/hr

Make quick and financially sound decisions around inventory and customer satisfaction. * Represent the company with integrity, honor, and professionalism. You Curious about who thrives at Whatnot? We ...

Whatnot

Manager, Fraud Operations

Phoenix, AZ · On-site

$140K - $160K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... service industry, customer support, or in a high-volume and extremely fast-paced environment

Whatnot

Product Counsel (Director)

San Francisco, CA · On-site

$335K - $395K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Represent the legal function as a credible, trusted voice in executive-level and cross-functional ...

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Infographic showing various Customer Service Representative job openings at Whatnot in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.
Customer Experience Agent, Seller

Customer Experience Agent, Seller

Whatnot

Phoenix, AZ • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
We're looking for current or former Whatnot sellers to join the team and support fellow sellers on the platform. Our Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving. As part of this Seller Customer Experience team, you will be a primary advocate for our seller community. You will help other resellers navigate the platform, resolve issues quickly, and grow their businesses on Whatnot. If something went wrong, you own making it right. You'll deeply understand the reseller grind, including the sourcing, listings, and shipping logistics, and be the person who makes it easier.
  • Interact with sellers with a seller-first attitude, understanding the unique needs and pressures of running a resale business
  • Resolve seller issues regarding payments, payouts, order disputes, shipments, and platform questions with high quality and urgency
  • Become a deep expert in Whatnot's seller tools, policies, and processes to drive positive outcomes for the reseller community
  • Work cross-functionally with Trust & Safety, Payments, and Product teams to troubleshoot and resolve complex seller escalations
  • Identify patterns in seller pain points and proactively surface opportunities to improve the seller experience
You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Seller Customer Experience Agent, you'll bring a seller's perspective and a service mindset. Here's what we're hoping to see in your background:
  • Weekend availability required.
  • Active or former Whatnot seller.
  • Support experience handling email and/or chat, ideally supporting sellers or merchants, is a plus.
  • Hands-on understanding of reseller operations such as sourcing, listing, fulfillment, returns, and payouts.
  • Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus.
  • Familiarity with collectibles categories (trading cards, sneakers, vintage, etc.)
  • Proactive problem-solver and process-improver.
  • Bachelor's degree or college experience preferred.
Benefits
  • Generous Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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