54 Waystar Operations Manager Jobs Hiring Near You

Job Summary:
Waystar is a company that simplifies healthcare payments through its innovative platform. They are seeking a Sr. Software Engineering Manager to lead a team of software engineers and QA professionals, ensuring high-quality delivery and fostering team growth while collaborating closely with product and technology leadership.
Responsibilities:
• Lead the day-to-day execution and operations of an engineering team, ensuring high-quality delivery, strong ownership, and predictable outcomes
• Manage and support team members through all aspects of people leadership, including performance management, career development, and feedback
• Partner closely with Product and Design to define priorities, shape roadmaps, and deliver customer-centric solutions aligned to business goals
• Own delivery outcomes for your team—balancing speed, quality, and sustainability while managing dependencies and risks
• Coach and develop engineers and technical leads, helping them grow both technically and professionally
• Provide technical leadership by guiding architectural decisions, promoting sound engineering practices, and supporting design discussions across services and systems
• Foster a culture of accountability, continuous improvement, and operational excellence within the team
• Collaborate with peer engineering managers and cross-functional stakeholders to align on priorities and drive cohesive, scalable solutions
• Champion modern engineering practices, including cloud-native development, observability, and automated testing
• Ensure systems are reliable, scalable, and well-instrumented, with strong focus on performance and operational visibility
• Support and evolve team processes, including Agile ceremonies, planning, and delivery practices
• Empower Lead Engineers to mentor others, scale knowledge, and elevate technical execution across the team
Qualifications:
Required:
• 10+ years of experience building and delivering software, with strong background in modern web applications and distributed systems
• 5+ years of experience leading engineering teams, including direct people management responsibilities
• Deep experience with cloud-native architectures and building scalable, resilient services
• Strong experience with backend and API-driven systems (e.g., REST, GraphQL, event-driven architectures)
• Experience working with modern frontend technologies (e.g., TypeScript-based frameworks)
• Hands-on experience with technologies such as Java/Spring, relational databases (e.g., Postgres), and distributed systems tools (e.g., Kafka, Redis)
• Experience deploying and operating applications in cloud environments (preferably AWS), including containerization and orchestration (Docker, Kubernetes)
• Familiarity with infrastructure as code and deployment tooling (e.g., Helm, Argo, Ansible)
• Experience with observability and monitoring tools (e.g., Prometheus, Grafana, OpenTelemetry)
• Strong understanding of CI/CD practices and automated testing strategies
• Excellent communication skills with the ability to influence across technical and non-technical stakeholders
• Ability to thrive in a fast-paced, evolving environment and drive clarity amid ambiguity
• Proven ability to hire, grow, and retain high-performing engineering teams
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
Preferred:
• Experience building and operating SaaS platforms at scale
• Familiarity with secure application design, identity, and access management (e.g., Okta)
• Experience with modern UI frameworks (Vue.js preferred)
• Background in healthcare technology, data platforms, or revenue cycle management
• Experience leading teams working with event-driven architectures and microservices
Company:
Waystar is a technology platform that provides healthcare revenue cycle management solutions. Founded in 2017, the company is headquartered in Louisville, USA, with a team of 1001-5000 employees. The company is currently Late Stage.