Volunteers of America
Volunteers of America

61 Volunteers Of America Program Director Jobs Hiring Near You

Code for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that ...

Code for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that ...

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Volunteers of America Jobs Information

Do workers at Volunteers Of America get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Volunteers Of America pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

At Volunteers Of America, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at Volunteers Of America?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between August 2025 and November 2025.

Is the health insurance from Volunteers Of America affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Volunteers Of America?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 16% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 44 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Volunteers Of America worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Volunteers Of America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Volunteers Of America workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Volunteers Of America?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Volunteers Of America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Volunteers Of America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Volunteers Of America?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Volunteers Of America job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Volunteers Of America good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Volunteers Of America feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Volunteers Of America get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Volunteers Of America?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Volunteers Of America enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Volunteers Of America recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Volunteers Of America?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Volunteers Of America?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Volunteers Of America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Volunteers Of America is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Program Director job openings at Volunteers Of America in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution.

Case Manager- Choice Neighborhood

Volunteers of America of North Louisiana

Shreveport, LA • On-site

$16.25 - $20.75/hr

Full-time

Re-posted 7 days ago


Job description

About Us
ABOUT US:
Volunteers of America North Louisiana is a faith-based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, veterans, individuals with disabilities, and senior adults.

Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to "reach and uplift" the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long-standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.
Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. We endeavor to attract qualified and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.
JOB SUMMARY:
Volunteers of America of North Louisiana is seeking to hire a case manager to serve people in the Choice Neighborhood, which include Allendale, Ledbetter Heights, and West Edge. The Choice Neighborhood Implementation Grant is a HUD funded program that focuses on revitalization of these neighborhoods that includes new affordable housing, neighborhood improvements, and services. These services include workforce development, healthcare, and education. VOA is the lead agency focusing on delivering these services. Our case management staff will develop, in collaboration with the client, a comprehensive service plan with achievable goals.  Case management provides advocacy in obtaining services both in-house and in the community.  The person who fills this position has a strong working knowledge of how social service systems operate and possesses the empathy required to understand and relate to individuals who work within this field and the young people who participate in it. This position is currently budgeted for two years but offers a great opportunity to gain experience of working with families who are making strides in changing their children's lives.
ESSENTIAL FUNCTIONS:
  1. Identify the needs of the client and family during the initial intake process.
  2. Complete initial assessment including identifying basic needs, work history, and achievable goals.
  3. Provide training in soft skills – how to answer the phone, life skills –transportation needs.
  4. Refer and assist with food stamps, childcare assistance programs, clothing, etc.
  5. Determine client's workforce needs – job readiness classes, create resume, and job placement.
  6. Initiate referrals with CN Partners to assist with educational opportunities, employment, and healthcare services.
  7. Work closely with Workforce Coordinator in identifying client progress in job readiness, job retention classes and help them focus on goals.
  8. Follow up with other CN Partners for progress reports on referred clients.
  9. Help client enroll in classes and complete financial aid packet.
  10. Coordinate care through home and office visits throughout the month. Weekly contacts: phone contact, emails, text message, zoom meetings, FACETIME, and office and home visits.
  11. Maintain all case notes, intakes, assessments, services entries, and updates in database as needed.
  12. Provide accurate, complete and timely data, and reports to program director as needed.
  13. Connect clients with appropriate behavioral health support.
  14. Referrals to community resources for service coordination residents
  15. Refer to the Financial Empowerment Center for education on banking.
  16. Meet weekly with CN staff to discuss client needs.
  17. Participate in required agency training.
  18. Attend CN meetings and all other CN activities necessary for meeting CN outcomes.
  19. Contact the program director for needed support and direction.
  20. Complete other assignments as directed by the Program Director.

REQUIREMENTS:
  • Possess a passion for people who are underserved.
  • Requires a bachelor's degree in social work or related field.
  • A minimum of three years’ experience working with families in need of community and social services.
  • Ability to communicate effectively with clients, co-workers, volunteers, and supervisor.
  • The ideal candidate has worked with coordinating care. Medical experience preferred.
PREFERRED QUALIFICATIONS:
  • Bachelor's degree in Social Work or related field or a minimum of three years of case management experience with an emphasis in working with families.
  • Demonstrate honesty and authenticity; Ability to set limits and boundaries that maintain the helping role and assist others with setting healthy boundaries;
  • Ability to communicate effectively with CNI partners, co-workers, volunteers, and supervisors. The ideal candidate has worked with coordinating care. Medical experience preferred.
  • Ability to recognize Trauma and ACE’s

OTHER REQUIREMENTS:
  • Must have a valid Driver’s License with good driving record
  • Liability insurance that meets minimal requirements
  • Vehicle must display current safety inspection sticker
  • Criminal background will be checked
  • Must have a cell phone

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.