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Visiting Angels

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What is it like to work at Visiting Angels?

Visiting Angels is a home care agency that prioritizes compassion, empathy, and personalized care for its clients, reflecting a culture that values kindness and dedication. The company's team structure is often described as collaborative, with caregivers working closely with clients, families, and other healthcare professionals to provide comprehensive support. Working at Visiting Angels may appeal to individuals who are passionate about delivering high-quality care and making a positive impact on people's lives, with opportunities for professional growth and development in a supportive and rewarding environment.

What makes Visiting Angels an attractive place to work?

Visiting Angels is a well-established and reputable home care franchise with a long history of providing compassionate and personalized care services to seniors and individuals in need. The company offers a supportive and stable work environment, with opportunities for professional growth and development through ongoing training and education programs. By joining Visiting Angels, individuals can make a meaningful impact in their communities while advancing their careers in a rapidly growing and rewarding industry.

Do workers at Visiting Angels get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Visiting Angels pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
85% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between January 2026 and July 2026.

At Visiting Angels, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Visiting Angels?

Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2025.

Do part-time workers get paid time off at Visiting Angels?

Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 58 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Visiting Angels affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Visiting Angels?

Some people get paid time off from work.
52% of people say they don’t get paid time off.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Visiting Angels worry about hours?

Most people worry about getting enough hours.
73% of people report they worry about getting enough hours.
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Visiting Angels workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 93 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Visiting Angels workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Visiting Angels?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Visiting Angels managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Visiting Angels spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Visiting Angels?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Visiting Angels job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Visiting Angels good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Visiting Angels feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Visiting Angels get to take their breaks without interruption?

Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Visiting Angels?

Some people feel stressed out here.
46% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Visiting Angels enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Visiting Angels recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Visiting Angels?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at Visiting Angels?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Visiting Angels’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Visiting Angels is doing?

Most people don’t feel well informed about how the company is doing.
69% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular titles at Visiting Angels?
What are the most popular cities for Visiting Angels jobs?
What are the most popular states for Visiting Angels jobs?
What are the most popular job types at Visiting Angels?
What are the most popular categories at Visiting Angels?
Infographic showing various job openings at Visiting Angels in the United States as of July 2026, with employment types broken down into 22% Full Time, and 78% Part Time. Highlights an 100% Physical job distribution.
RN Operations Manager - Senior Home Care

RN Operations Manager - Senior Home Care

Visiting Angels

Columbus, OH • On-site

$75K - $80K/yr

Other

PTO

Posted 6 days ago

Visiting Angels rating

5.3

Company rating: 5.3 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

185th of 236 rated social care providers

Job description

RN Operations Manager - Senior Home Care
Location: Visiting Angels Columbus, Ohio
Must be a licensed RN
Position Type: Full-Time, in person
Compensation: $75,000 - $80,000/yr. Plus bonuses, commission, benefits, and PTO
Reports to: Executive Director / Ownership
Position Overview
The RN Operations Manager at Visiting Angels is responsible for overseeing the daily operations of the home care agency while ensuring the highest standard of client care and regulatory compliance. This role combines clinical expertise with operational leadership to manage caregiver performance, maintain quality of services, optimize scheduling, and build strong relationships with clients, families, and caregivers. The RN Operations Manager will play a central role in ensuring the agency runs smoothly, balancing compassionate care with efficient systems.
Key Responsibilities
Clinical Oversight
  • Conduct client assessments, reassessments, and care plan development in compliance with Visiting Angels standards and state regulations.
  • Supervise, train, and evaluate caregivers on clinical and personal care competencies.
  • Provide ongoing coaching, skills checks, and corrective action where necessary.
  • Serve as the primary clinical resource for caregivers and office staff, addressing escalated care issues and providing guidance.
  • Monitor compliance with infection control, medication assistance, and safety standards.
Operational Management
  • Manage the day-to-day operations of the office, ensuring efficient scheduling, staffing, and client coverage.
  • Oversee caregiver recruitment, onboarding, and retention efforts.
  • Implement scalable processes and workflows to improve efficiency.
  • Ensure timely completion of documentation, including client care plans, caregiver notes, and incident reports.
  • Collaborate with the scheduling team to match caregiver skills and personalities with client needs.
Client & Family Relations
  • Act as the clinical liaison for clients and families, ensuring satisfaction and timely resolution of concerns.
  • Maintain regular communication with families to review care plans, progress, and adjustments as needed.
  • Support client retention by building trust, delivering consistent quality, and proactively addressing issues.
Regulatory Compliance & Quality Assurance
  • Ensure agency compliance with state licensing requirements, Visiting Angels standards, and applicable regulations.
  • Conduct audits of client charts, caregiver documentation, and office practices.
  • Lead quality assurance initiatives, tracking metrics, and implementing corrective actions.
  • Stay up-to-date on state regulations and industry best practices.
Team Leadership & Development
  • Supervise office and field staff, including conducting performance reviews, setting expectations, and mentoring.
  • Lead team meetings to communicate updates, goals, and priorities.
  • Foster a positive, collaborative work culture aligned with Visiting Angels' mission of compassionate care.
  • Serve as a role model of professionalism and empathy for all staff.
Qualifications
  • Current Registered Nurse (RN) license in the State of Ohio (in good standing).
  • Nursing experience, preferably in home care, senior care, long-term care, or community health.
  • Prior leadership or management experience in a healthcare setting strongly preferred.
  • Strong knowledge of state regulations and best practices for non-medical and personal care services.
  • Excellent organizational, leadership, and interpersonal communication skills.
  • Ability to balance clinical judgment with operational decision-making.
  • Proficient in scheduling software, EMR systems, and other software tools.
Core Competencies
  • Leadership & Team Building
  • Clinical Judgment & Problem Solving
  • Client-Centered Communication
  • Operational Efficiency & Process Improvement
  • Regulatory & Compliance Knowledge
  • Empathy, Compassion, and Professionalism

What Visiting Angels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Visiting Angels

Sourced by ZipRecruiter

Visiting Angels is a locally owned and operated home care franchise dedicated to ensuring that seniors are able to age gracefully in the place that we call home.

Industry

Health care and social assistance, home health care services, personal services and fitness and sports centers

Company size

51 - 200 Employees

Headquarters location

Bryn Mawr, PA, US

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