USIC
USIC

63 Usic It Support Specialist Jobs Hiring Near You

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

As an IT Support Specialist, you will be part of the IT support department supporting employees and global IT teams. The ideal candidate will demonstrate strong problem-solving skills, excellent ...

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

IT Support Specialist

Lakeland, FL · On-site

$23 - $26.45/hr

IT SUPPORT SPECIALIST Department: Finance and Administration JOB SUMMARY One More Child is seeking an IT Support Specialist to provide responsive, hands-on technology support to staff and ensure ...

IT Support Specialist I

Norfolk, VA · On-site

$25 - $27/hr

Job Title: IT Support Specialist I Department: Support Location: Norfolk, Virginia Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class ...

Be Seen First

We are seeking an IT Support Specialist to join our growing technical team. This role is a key part of Bellwether's client experience, providing day-to-day technical support through a mix of Service ...

We are seeking an IT Support Specialist-Tier II to join our internal IT team and provide day-to-day technical support to our employees. This role is ideal for someone early in their IT career who ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in ...

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

next page

Showing results 1-20

USIC Jobs Information

Do workers at USIC get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and July 2026.

Does USIC pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and September 2026.

At USIC, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from USIC affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 77 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at USIC?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 76% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at USIC worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.

Do USIC workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for USIC workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 58 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at USIC?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and July 2026.

Do USIC managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at USIC spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
39% of people report that their job takes up time that they don’t get paid for.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at USIC?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a USIC job good for students?

Most students say this is a bad place to work if you’re studying.
78% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at USIC good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at USIC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 91 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at USIC get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at USIC?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 97 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at USIC enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 82 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at USIC recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at USIC?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 99 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at USIC?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 91 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think USIC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 92 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how USIC is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 94 people who took the Breakroom Quiz between September 2025 and September 2026.

What are the most popular categories at Usic?

Infographic showing various It Support Specialist job openings at Usic in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

IT Support Specialist

Hamden, CT • On-site

$60 - $80/hr

Other

Medical, Retirement, PTO

Posted 24 days ago


Key responsibilities

  • Provide onsite and remote technical support for managed-services clients.

  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.

  • Support client development activities by identifying service opportunities and assisting with technical assessments and proposals.


Job description

About the Organization American IT Solutions, Inc. provides "World Class Technology Services to Small Businesses and fortune 500 companies nationwide." Founded in 2003, American IT Solutions, Inc. (AIT) combines award winning hardware solutions with customer focused managed sourcing services. This unique solutions suite provides our clients with state-of-the-art computing hardware and decreased staff costs while optimizing organizational performance.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Information Technology

Position IT Support Specialist

Description IT Support Specialist Managed Services & Business Development Hybrid Office & Field | 3-5 Years of Experience | Client-Facing Role Position Summary

American IT Solutions is seeking an experienced IT Support Specialist to join our Managed Services team. This hybrid office-and-field position combines hands-on technical support, client relationship management, and business-development support.

The successful candidate will provide onsite and remote IT services to existing clients while helping identify and develop new business opportunities. This position is well suited for an IT professional who enjoys solving technical problems, working directly with clients, and contributing to company growth.

Base salary range

$25-$29

Annual technical-performance bonus

Up to $3,000

Business-development commissions

Uncapped

Expected total compensation

$66,000-$78,000

High-performer potential

$80,000+

Candidate-friendly benefits
  • Mileage reimbursement or company vehicle
  • Company cellphone and laptop
  • Health insurance contribution
  • 401(k) match of 3% regardless of contribution
  • 10 Days PTO plus paid holidays
  • Certification and training reimbursement
  • Comp time or additional pay for substantial after-hours work
Key Responsibilities

Managed IT Services and Technical Support

  • Provide onsite and remote technical support for managed-services clients.
  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.
  • Install, configure, maintain, and support desktops, laptops, printers, mobile devices, networking equipment, and related technologies.
  • Support Microsoft Windows, Microsoft 365, Active Directory, email, user accounts, permissions, and cloud-based applications.
  • Assist with the administration and monitoring of servers, networks, backups, endpoint protection, patching, and cybersecurity solutions.
  • Monitor client environments and proactively identify technical risks, performance issues, and service needs.
  • Assist with new-client onboarding, technology assessments, equipment deployments, and managed-services implementations.
  • Perform workstation installations, system upgrades, equipment replacements, and basic technology migrations.
  • Escalate complex technical issues to senior team members, vendors, or third-party providers when necessary.
  • Maintain accurate service tickets, technical documentation, asset records, and client information.
  • Follow established service procedures, security requirements, and client-specific standards.
  • Recommend practical technology improvements that strengthen security, reliability, productivity, and operational efficiency.
  • Communicate clearly and professionally with technical and nontechnical client contacts.
  • Participate in scheduled after-hours support or project work when required.
Client Development and Sales Support
  • Identify potential service opportunities while supporting existing and prospective clients.
  • Build positive relationships with client contacts and recognize technology needs that American IT Solutions may be able to address.
  • Prospect for potential managed-services clients through phone calls, email outreach, professional networking, referrals, and community involvement.
  • Attend networking functions, industry events, trade shows, and business-development meetings.
  • Participate in discovery meetings to help evaluate prospective clients' technology environments, business objectives, operational challenges, and service requirements.
  • Assist with technical assessments, solution recommendations, presentations, proposals, scopes of work, and cost estimates.
  • Explain technical solutions and service recommendations in clear business terms.
  • Help promote American IT Solutions' managed IT, cybersecurity, backup, cloud communications, infrastructure, hardware, and technical support services.
  • Document prospects, opportunities, follow-up activities, and sales progress.
  • Assist with transitioning newly acquired clients from the sales

Full-Time/Part-Time Full-Time

Location Hamden, CT

Number of Openings 1

Req Number INF-26-00008

This position is currently accepting applications.

#J-18808-Ljbffr