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62 Usic It Support Specialist Jobs Hiring Near You

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Spectra Credit Union

IT Support Specialist

Alexandria, VA · On-site

$46K - $55K/yr

Job Title-IT Support Specialist Company- Spectra Credit Union Location-Alexandria VA Are you ready to take your career to the next level by working with a spectacular company? Position Overview The ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

Mega Saver

IT Support Specialist

Omaha, NE · On-site

As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support.

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USIC Jobs Information

Do workers at USIC get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and July 2026.

Does USIC pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
68% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and July 2026.

At USIC, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
77% of people say they have to use vacation days when they’re out sick.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from USIC affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 96 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at USIC?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 76% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at USIC worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.

Do USIC workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for USIC workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 58 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at USIC?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and July 2026.

Do USIC managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at USIC spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
39% of people report that their job takes up time that they don’t get paid for.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at USIC?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a USIC job good for students?

Most students say this is a bad place to work if you’re studying.
78% of students report this isn’t a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at USIC good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at USIC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at USIC get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at USIC?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at USIC enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 98 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at USIC recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at USIC?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at USIC?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think USIC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how USIC is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for It Support Specialist jobs?

What are the most popular jobs at Usic?

What are the most popular categories at Usic?

Infographic showing various It Support Specialist job openings at Usic in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Support Specialist

Beyond IT Support

Aurora, CO • On-site

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and operating systems. The role involves onsite and help desk user support, technical support at both server and network levels, and communication with customers regarding incident progress.
Responsibilities:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Qualifications:
Required:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide services.
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast-moving environment.
• Travel to client’s locations as needed (Must have reliable transportation)
Preferred:
• Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Company:
Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11-50 employees. The company is currently Early Stage.

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