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USI Insurance Services
USI Insurance Services

61 Usi Insurance Services Regional Operations Manager Jobs Hiring Near You

USI Insurance Services

Premier Senior Client Advisor

... insurance coverage and products, staying abreast on industry updates and changes) with service of ... Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs ...

Curbell, Inc.

Regional Operations Manager

Portland, OR · On-site

$81K - $122K/yr

The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.

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USI Insurance Services Jobs Information

Do workers at USI Insurance Services get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Does USI Insurance Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

At USI Insurance Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from USI Insurance Services affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at USI Insurance Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at USI Insurance Services worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and February 2026.

Do USI Insurance Services workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it for USI Insurance Services workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at USI Insurance Services?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do USI Insurance Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at USI Insurance Services spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at USI Insurance Services?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at USI Insurance Services good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at USI Insurance Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USI Insurance Services get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at USI Insurance Services?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at USI Insurance Services enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at USI Insurance Services recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at USI Insurance Services?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at USI Insurance Services?

Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think USI Insurance Services’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how USI Insurance Services is doing?

Most people feel well informed about how the company is doing.
87% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

What other companies are hiring for Regional Operations Manager jobs?

What are the most popular jobs at Usi Insurance Services?

What are the most popular categories at Usi Insurance Services?

Infographic showing various Regional Operations Manager job openings at Usi Insurance Services in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Regional Operations Leader - Commercial Lines

USI Holdings Corporation

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description and Requirements
General Description:
Responsible for managing the operational activities of the Region in order to achieve profitability and ensure consistent standards of sales, service and professionalism as defined by USI's Best Practices, Core Values and Risk Management Quality Control standards.
Responsibilities:
  • Participate, as needed, in interviewing, hiring, training, and development of operations staff.
  • Working with PL's Review Region's account retention on a monthly basis, ensure adherence to retention goals, achieve agency goals regarding percentage of retained business through proactive measures.
  • Lead departments in development and successful completion of individual and departmental goals.
  • Provide Region and OpCos with regular updates on operational performance, takes corrective action as necessary.
  • Working with PL's Promote account rounding and cross-sell/referral opportunities.
  • Working with Team Leaders and local manager conduct effective performance reviews and aid in setting measurable goals.
  • Work with OpCo Leaders identifying areas of improvement, create efficiencies and improve margins.
  • Responsible for management of staff within USI metrics and blueprint.
  • Work with President and Chief Financial Officer in preparation of revenue and expense budget and monitor budget to ensure compliance with profit and growth objectives set by management.
  • Monitor Stewardship initiative -- client meetings, client meetings, peer reviews, monthly reporting.
  • Oversee Regional initiatives -- Carrier/Wholesaler book consolidations, Small Business Hub, movement of business to service centers, Patra, etc.
  • Attend regularly scheduled Commercial Lines Operations Leaders calls and meetings and communicate information on new and existing initiatives to staff.
  • Manage operational integration of new acquisitions within the Region.
  • Provide technical expertise in coordinating the inside service of new and existing clients through sales, account development, and problem solving in accordance with the objectives and procedures based on USI Core Values and Standards.
  • Expertise in understanding the USI ONE Advantage and Stewardship process.
  • Maintain quality control of renewal expirations, avoid any lapse in coverage. Ensure team members are addressing renewals in a timely manner.
  • Produce and monitor various monthly reports to ensure all policies have been renewed in a timely manner, invoicing is completed in accordance with Best Practices, review team members open items, workloads and backlog.
  • Monitor adherence to service standards through Key Performance Indicator (KPI) reporting.
  • Identify, plan and resolve routine department coverage and workload issues. Take necessary action to resolve issues.
  • Develop effective interdepartmental communication strategies. Foster team behavior and a sales-oriented department culture.
  • Responsible for the management of employees through performance reviews, performance improvement plans, organizing coverage for staffing shortages, department issues, recording time and attendance and approval of expense reports.

Knowledge, Skills and Abilities:
  • 10 years experience in Commercial Property & Casualty Insurance Agency along with comprehensive understanding of all Property & Casualty insurance coverages, underwriting and rating concepts.
  • High School Graduate. College degree preferred, but not required.
  • Prior managerial experience required. Ability to manage others effectively.
  • In depth knowledge of agency management system functionality, workflow procedures, underwriting, sales and service processes.
  • Must hold state Property & Casualty insurance license or willing to obtain one within an agreed upon timeframe.
  • Hold an industry designation such as ARM, CIC, and CPCU or expected to further industry knowledge through courses with intent to pursue an industry designation.
  • Ability to plan and instruct staff members on information appropriate to their job responsibilities
  • Ability to handle difficult behavior and conflict and bring to a timely resolution
  • Ability to creatively and proactively problem solve.
  • Ability to carry out complex tasks with many concrete and abstract variables.
  • Must be comfortable with internet-based programs as well as knowledge of Microsoft office products. Knowledge of Sagitta/ImageRight preferred but not required.
  • Ability to work in a fast-paced environment with minimal instruction and a high degree of accuracy.
  • Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  • Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts. Ability to work in a team environment.
  • Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
  • Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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