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USI Insurance Services
USI Insurance Services

60 Usi Insurance Services Operations Leader Jobs Hiring Near You

USI Insurance Services

Personal Risk Advisor

Dallas, TX · On-site

Private Risk Advisor The USI Insurance Services Personal Risk Practice provides comprehensive risk ... Premier Sales Rewards, Industry-Leading Programs, and Recognition In addition to competitive pay ...

USI Insurance Services

Personal Risk Advisor

Tampa, FL · On-site

Private Risk Advisor The USI Insurance Services Personal Risk Practice provides comprehensive risk ... Premier Sales Rewards, Industry-Leading Programs, and Recognition In addition to competitive pay ...

USI Insurance Services

Select P&C Producer

Orlando, FL · On-site

Unrivaled Resources and Support What truly distinguishes USI as a premier insurance brokerage and ... Premier Sales Rewards, Industry-Leading Programs, and Recognition In addition to competitive pay ...

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USI Insurance Services Jobs Information

Do workers at USI Insurance Services get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and August 2026.

Does USI Insurance Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and August 2026.

At USI Insurance Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from USI Insurance Services affordable enough for their workers?

Most people say the health insurance costs are okay.
98% of people say the health insurance costs are okay
Based on data from 41 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at USI Insurance Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at USI Insurance Services worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and February 2026.

Do USI Insurance Services workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and December 2025.

How easy is it for USI Insurance Services workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at USI Insurance Services?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do USI Insurance Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at USI Insurance Services spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at USI Insurance Services?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at USI Insurance Services good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at USI Insurance Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at USI Insurance Services get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at USI Insurance Services?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at USI Insurance Services enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at USI Insurance Services recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at USI Insurance Services?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at USI Insurance Services?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think USI Insurance Services’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how USI Insurance Services is doing?

Most people feel well informed about how the company is doing.
90% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Operations Leader jobs?

What are the most popular jobs at Usi Insurance Services?

Infographic showing various Operations Leader job openings at Usi Insurance Services in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Programs Operations Leader - IGP Specialty

USI Insurance Services

Indianapolis, IN • On-site

$120 - $180/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

USI Insurance Services rating

8.9

Company rating: 8.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

49th of 313 rated insurance

Job description

The Division Operations Leader is responsible for overseeing all operational functions and teams that support revenue retention and growth within the Programs Division. This role ensures strategic alignment across departments and drives operational excellence to meet financial and performance goals.

What You'll Do:

  • Manage and develop operations across underwriting, retention, account management, systems support, technical resources, training, and customer service teams.
  • Develop and execute comprehensive retention strategies to support the division’s financial growth objectives.
  • Partner with the Chief Underwriting Officer to ensure compliance with regulatory requirements, including licensing, E&S filings, and carrier contracts.
  • Collaborate with division leadership to develop and manage the annual department budget, aligning with new business, retention, and staffing goals.
  • Work closely with HR, finance, and other stakeholders to recommend staffing solutions that meet operational needs and staffing targets.
  • Identify and implement continuous operational improvements to enhance client, customer, and broker retention, as well as support new business growth.
  • Establish and enforce standard operating processes, practices, goals, and procedures across the Programs division.
  • Define and monitor operational goals, targets, and KPIs. Ensure accountability and alignment with strategic goals.
  • Manage and execute the renewal solicitation process across the Programs division. Improve retention through targeted strategies, expanded product offerings, and performance tracking.
  • Collaborate with leadership to improve submit/quote/bind metrics, staff productivity, and overall operational efficiency.
  • Partner with Internal Audit and the Chief Underwriting Officer to drive audit improvements, coordinating with internal and external audit teams as needed.
  • Stay current on industry trends, technologies, and best practices to inform strategic decisions.

What We're Looking For:

  • 10+ years of experience in a commercial property & casualty insurance agency.
  • Prior managerial experience required with strong team leadership capabilities.
  • Expert understanding of Property & Casualty insurance.
  • Must hold a Property & Casualty insurance license.
  • Industry designation such as ARM, CIC, CPCU strongly preferred.
  • Comfortable with internet-based programs and Microsoft Office products.
  • Strong knowledge of agency management systems and Commercial Lines operations required. Experience with Sagitta/ImageRight preferred.
  • Excellent communication skills and a creative, solutions-oriented approach to problem-solving.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

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