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61 Ukg Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

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UKG Jobs Information

Do workers at UKG get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Does UKG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

At UKG, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between July 2025 and August 2026.

Is the health insurance from UKG affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at UKG?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at UKG worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do UKG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for UKG workers to change shifts?

Most people find it easy to change shifts.
82% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at UKG?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do UKG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at UKG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at UKG?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at UKG good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at UKG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at UKG get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at UKG?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at UKG enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at UKG recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at UKG?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at UKG?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think UKG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how UKG is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Ukg?
What are the most popular categories at Ukg?
Infographic showing various Customer Service Representative job openings at Ukg in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, and 7% Remote job distribution.

Customer Service Representative

Customer Operations

Cheektowaga, NY • On-site

$20/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative

Customer Service Representative $20/hour

In-office position-Cheektowaga, NY

Evening and weekend availability required

Next start date: Monday, September 14th, 2026

Training schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

What Our Customer Service Representatives Enjoy Most

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

What You'll Bring To Spectrum Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

Apply