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Do workers at UC Health (Cincinnati) get paid breaks?

No. Most people don’t get paid breaks.
71% of people say they don’t get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between July 2025 and July 2026.

Does UC Health (Cincinnati) pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 61 people who took the Breakroom Quiz between July 2025 and July 2026.

At UC Health (Cincinnati), are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from UC Health (Cincinnati) affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at UC Health (Cincinnati)?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 61% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at UC Health (Cincinnati) worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do UC Health (Cincinnati) workers get to choose the shifts they work?

Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for UC Health (Cincinnati) workers to change shifts?

Most people find it easy to change shifts.
74% of people report that it’s easy to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at UC Health (Cincinnati)?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do UC Health (Cincinnati) managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at UC Health (Cincinnati) spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at UC Health (Cincinnati)?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a UC Health (Cincinnati) job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Is working at UC Health (Cincinnati) good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at UC Health (Cincinnati) feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UC Health (Cincinnati) get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at UC Health (Cincinnati)?

Most people feel stressed here.
81% of people say they often feel stressed at work.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UC Health (Cincinnati) enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at UC Health (Cincinnati) recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at UC Health (Cincinnati)?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at UC Health (Cincinnati)?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think UC Health (Cincinnati)’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how UC Health (Cincinnati) is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular titles at Uc Health?

What are the most popular cities for Uc Health jobs?

What are the most popular states for Uc Health jobs?

What are the most popular job types at Uc Health?

What are the most popular categories at Uc Health?

Infographic showing various job openings at Uc Health in the United States as of August 2026, with employment types broken down into 4% As Needed, 83% Full Time, and 13% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Services Representative, Neurology, Fulltime, First Shift

UC Health

Dayton, OH • On-site

$17 - $21.75/hr

Other

Re-posted 22 days ago

UC Health (Cincinnati) rating

6.9

Company rating: 6.9 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

460th of 895 rated healthcare providers

Job description


UC Health is hiring a Full Time Patient Services Representative in Neurology
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Responsibilities
  • Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Front Office Flow:
  • Warmly greet patients with eye contact and a smile as they enter and leave the clinic. Answer any questions patient may have. Coordinate day of patient scheduling changes or adjustments. Assist patients in locating their destinations. Contact internal or external transportation services for patients if needed. Round lobby to ensure all patients are being taken assisted. Answer telephone and direct calls to appropriate areas. Adhere to all HIPAA policies and guidelines. Conduct end of day visit reconciliation.
Pre-Registration Process:
  • Initiate online verification and/or make phone contact with external groups to verify patient's benefits to certify/recertify all procedural services for patient. Ensure proper authorization is obtained for all scheduled and non-scheduled high dollar outpatient procedures and follow up on any missing data or account problems. Perform pre-authorizations and pre-certifications when needed.
Registration Process:
  • Collect data on all new patients and attempt to obtain demographic information on patient. Verifies complete and accurate patient information in registration. Provide knowledge of and assistance with MyChart enrollment for patients. Collect co-payments Follow standard consenting workflow.
Insurance Coordination:
  • Coordinate updating insurance changes or adding new insurance information into the appropriate registration fields for visits or diagnostic procedures. Complete Medicare Secondary Payer questionnaires for all appropriate patients. Ensure completeness for insurance billing and compliance. Collect insurance information as indicated in the Pre- Registration Minimum Data Set.
Clinical Coordination:
  • Assist with referral and work questions. Assist with pre-visit planning and preparation. Help with scheduling and medical record management. Place reminder calls to patients as needed.
Qualifications
  • Minimum Required: Minimum Required: High School Diploma or GED.
  • Preferred: Associate's Degree.
  • Minimum Required: 0 - 6 Months equivalent experience.
  • Preferred: 1 - 2 Years equivalent experience.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.

What UC Health (Cincinnati) employees say

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About UC Health

Sourced by ZipRecruiter

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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