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Triumph Group

86 Triumph Group Customer Service Representative Jobs Hiring Near You

Triumph Group, Inc.

Buyer

Forest, OH · On-site

Triumph Integrated Systems - Electronics and Controls, located in Forest, Ohio, is a leading ... services, and materials availability. * Conducts supplier site visits and evaluates them as to ...

Triumph Group

NDT Level III Inspector

Forest, OH · On-site

Position Summary The NDT Level III is responsible for developing, directing, and maintaining the company's Nondestructive Testing programs in accordance with applicable standards, customer ...

Triumph Group

Buyer

Forest, OH · On-site

Identifies and recommends suppliers by investigating potential suppliers, researching parts, equipment, machinery, services, and materials availability. * Conducts supplier site visits and evaluates ...

Triumph Group, Inc.

Buyer

Forest, OH · On-site

Identifies and recommends suppliers by investigating potential suppliers, researching parts, equipment, machinery, services, and materials availability. * Conducts supplier site visits and evaluates ...

Triumph Group of Companies

Purchaser

Toronto, ON · On-site

Triumph Group of Companies Triumph Group of Companies is a diversified construction and infrastructure services organization supporting projects across multiple sectors. We provide specialized ...

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Triumph Group Jobs Information

What is it like to work at Triumph Group?

Triumph Group is a global aerospace industry leader that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. The company operates in a fast-paced, dynamic environment with a diverse range of teams, including engineers, technicians, and support staff, working together to design, manufacture, and deliver complex aircraft components and systems. Working at Triumph Group may appeal to candidates who are passionate about aerospace engineering, enjoy working in a collaborative team environment, and are motivated by the opportunity to contribute to the development of cutting-edge aircraft technologies.

What makes Triumph Group an attractive place to work?

Triumph Group is a leading global aerospace industry company that designs, manufactures, and maintains components and accessories for commercial and military aircraft. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous improvement, with opportunities for employees to work on complex projects and develop their skills. By joining Triumph Group, individuals can contribute to the development of cutting-edge technologies and products that support the aerospace industry, while also enjoying opportunities for professional growth and development in a stable and growing company.

Do workers at Triumph Group get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Triumph Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2026.

At Triumph Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Triumph Group affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Triumph Group?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at Triumph Group worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2025.

Do Triumph Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for Triumph Group workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Triumph Group?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Triumph Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at Triumph Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Triumph Group?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Triumph Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Triumph Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Triumph Group get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Triumph Group?

Some people feel stressed here.
48% of people say they often feel stressed at work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Triumph Group enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Triumph Group recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Triumph Group?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Triumph Group?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Triumph Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Triumph Group is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Triumph Group?

What are the most popular categories at Triumph Group?

Infographic showing various Customer Service Representative job openings at Triumph Group in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Buyer

Triumph Group, Inc.

Forest, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Triumph Group rating

8.7

Company rating: 8.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Job description

Triumph Integrated Systems - Electronics and Controls, located in Forest, Ohio, is a leading independent aerospace supplier of mission critical thermal and fluid management products for commercial and military platforms. The company provides solutions utilized on aircraft, engine, advance weapons pods, cruise missiles, avionics & electronic systems.

About the Job

Triumph Integrated Systems - Electronics and Controls, located in Forest, Ohio, is a leading independent aerospace supplier of mission critical thermal and fluid management products for commercial and military platforms. The company provides solutions utilized on aircraft, engine, advance weapons pods, cruise missiles, avionics & electronic systems.

Responsibilities
  • Identifies and recommends suppliers by investigating potential suppliers, researching parts, equipment, machinery, services, and materials availability.
  • Conducts supplier site visits and evaluates them as to production capability, performance, delivery, and other key business criteria. May complete supplier certification as part of a technical and/or quality team.
  • Purchases parts, equipment, and materials by preparing request for quotations and submitting purchase orders with approved suppliers. Issues purchase orders and agreements that accurately reflect price, schedule, terms, and conditions as negotiated with suppliers. Maintains accurate lead times for assigned commodities.
  • Evaluates bids for standard and non-standard items. Selects suppliers for lower cost items or items of limited scope and complexity and negotiates price, delivery, quality and service. Develops alternate sources of supply by identifying and researching prospective suppliers.
  • Monitors and evaluates supplier performance (i.e. delivery). Issues request for root cause corrective action for poor performing suppliers. Advises appropriate personnel of impending supplier failure to fulfill contractual agreements that may delay production or delivery. Resolves shipment quality discrepancies by mediating supplier/manufacturing issues. Facilitates the resolution of issues by arranging and participating in conferences between suppliers and company personnel.
  • Negotiates and settles damage claims, rejections, losses, return of materials, over-shipments, cancellations and engineering changes with suppliers.
Qualifications
  • Bachelor’s degree (BA) in Business Administration or related field, or equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.
  • Demonstrated ability to perform the essential functions of the job typically acquired through three or more years of related experience. Certificate in Purchasing Management (CPM) preferred.
  • Knowledge of key purchasing and negotiating methods, principles and concepts and general business operations.
  • General knowledge of legal and regulatory requirements related to procurement.
  • Ability to use standard business application software and specialized purchasing and/or materials systems ERP (Syteline).
  • Ability to negotiate effectively to obtain the best price and terms.
  • Ability to read blueprints preferred.
  • Pursuant to International Traffic Arms Regulations (“ITAR”) and the Export Administration Regulations (“EAR”), applicants for SELECT positions will be required to provide proof of U.S. Citizenship, U.S. Permanent Residence, or U.S. Immigration Status in order to meet the minimum qualifications for those select positions. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements
  • Legally authorized to work in the United States without company sponsorship.

Benefits:

  • Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
  • Healthcare spending accounts
  • Paid parental leave
  • Paid/flexible time off in addition to paid company holidays
  • 401(k) with company match
  • Disability and life insurance
  • Incentives and performance-based rewards
  • Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

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