61 Tms Customer Success Manager Jobs Hiring Near You

Job Summary

Travel MS/TELE

TMS

Full-time, Part-time, Contract

OH, United States

The Opportunity

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. TMS promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At TMS we breed winners.

Responsibilities

• Achieve defined sales targets and contribute to quarterly growth metrics.

• Manage and nurture a personal sales pipeline across assigned territories.

• Maintain accurate activity and performance visibility through CRM and dashboards.

• Prospect and qualify travel-related leads to maximize conversion rates.

• Conduct needs assessments and present tailored travel solutions.

• Forecast revenue accurately and contribute to territory planning.

• Collaborate with cross-functional teams to ensure on-time delivery of services.

• Attend client meetings and brief stakeholders on value proposition and ROI.

• Demonstrate product and service expertise through regular trainings and certifications.

• Own personal development plan aligned with merit-based advancement.

• Stay updated on industry trends and competitive landscape to inform strategy.

Experience/Qualifications

• Track record of meeting or exceeding quarterly sales targets

• Own and manage a multi-stage travel sales pipeline by territory

• Strong CRM usage with accurate activity logging and dashboards

• Prospect, qualify, and convert travel-related leads into revenue

• Conduct needs assessments and present tailored travel solutions

• Accurate revenue forecasting and participation in territory planning

• Collaborate cross-functionally to ensure on-time delivery of services

• Present ROI-focused value propositions in client meetings

• Maintain product/service expertise through regular trainings and certifications

• Develop and follow a personal development plan aligned to merit-based advancement

What's in it for you? (Salary, Commissions & Benefits)

• On-site work location in OH — collaborate in person with your team and enjoy a dedicated workplace environment

• Competitive base salary — straightforward, reliable cash compensation as the core of your package