60 Thrive Customer Service Representative Jobs Hiring Near You

*About Thrive*
Thrive is a mission-driven, family-owned business dedicated to empowering individuals with disabilities and employment barriers to achieve success and "Thrive" in community employment. We are seeking a highly motivated, organized, and passionate Regional Director to join our team. If you are looking for a flexible, professional, and deeply rewarding career, this is the opportunity for you.
*About the Role*
Thrive is a dedicated Supported Employment provider committed to empowering individuals with disabilities to achieve their employment goals. We are accepting applications for a *Regional Director* to oversee operations across the *Waterloo/Cedar Falls area (Blackhawk, Grundy, Buchanan, Bremer, Howard and Chickasaw counties).* This is a pivotal management and leadership position requiring a passionate, professional, and independent team player. *\*\*This role will involve helping us grow our services in this area, including community/employer outreach activities. It will start at $19/hour and will transition to a salaried position ($42,000-$45,000) upon completion of the probationary period.\*\**
*Responsibilities*
* Provide visionary leadership across all regional programs, ensuring alignment with organizational goals and community needs.
* Oversee program development initiatives, implementing best practices to enhance service quality and operational effectiveness.
* Manage relationships with stakeholders, including families, community agencies, funding bodies, and regulatory agencies to promote collaboration and resource sharing.
* Supervise staff, fostering professional growth through coaching, performance evaluations, and ongoing training.
* Ensure compliance with all applicable laws, regulations, and organizational policies related to behavioral health and social services.
* Lead efforts in continuous quality improvement by analyzing program outcomes and implementing strategic enhancements.
* Outreach & Partnerships: Perform community outreach, including active marketing and communication with local businesses to secure employment opportunities.
* Recruitment Events: Represent Thrive at job fairs, high school transition fairs, and other community events.
* Employer Relations: Maintain strong partnerships with employers, ensuring they are matched with great, supported employees.
* Job Readiness: Conduct job searches and assist consumers with completing applications.
* Direct Coaching: Help those with disabilities/employment barriers learn and perform their job duties.
* Skill Building: Assist consumers in developing essential job skills, resume completion, and interview preparation.
* Barrier Resolution: Identify employment barriers and develop creative solutions to overcome them.
* Long-Term Success: Provide ongoing assistance to Thrive consumers in their roles to ensure they "Thrive" in community employment.
*Qualifications*
We are looking for a candidate with excellent communication skills and a professional, proactive approach.
* Education: A Bachelor’s Degree or commensurate experience is required. Preference is given to candidates with a background in Human Services, Sociology, Psychology, Education, or a related field.
* Professional Skills: Excellent communication skills, the ability to work independently, and a strong capacity for teamwork and managing deadlines.
* Personal Attributes: Highly motivated, organized, professional, and passionate about helping others achieve their goals.
* Compliance: Must be able to pass a background check and complete all professional development standards required by the State of Iowa for a Community Rehabilitation Provider setting within the required timelines. Reliable transportation is required.
* Ability to communicate effectively across diverse audiences while maintaining a positive and motivating leadership style. This role is an excellent opportunity for an energetic leader committed to making a difference through compassionate service delivery and innovative program management. Join us in shaping brighter futures for the communities we serve!
*Ready to Thrive? Apply today!*
If you are passionate about professional excellence and helping others achieve their goals, we encourage you to apply.
_THRIVE is an Equal Opportunity Employer._
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Pay: $42,000.00 - $45,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Flexible schedule
* Professional development assistance
* Retirement plan
Work Location: In person