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TELUS Digital

86 Telus Digital Jobs Hiring Near You

TELUS Digital

Client Success Executive

Las Vegas, NV · On-site

Description About TELUS Digital TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital ...

TELUS Digital

Study Opportunity

Los Angeles, CA

$270 - $395/wk

TELUS Digital is seeking participants for an onsite study. The study locations are in Glendale, Los Angeles, and Sunnyvale, California . During your session onsite, you will be photographed and video ...

TELUS Digital

Study Opportunity

Glendale, CA

$270 - $395/wk

TELUS Digital is seeking participants for an onsite study. The study locations are in Glendale, Los Angeles, and Sunnyvale, California . During your session onsite, you will be photographed and video ...

Telus Digital

$116K - $180K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

VP, Business Development

Columbus, OH · On-site +1

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS, one of Canada's largest ...

TELUS Digital

Ecommerce Analyst

Las Vegas, NV · On-site

Description At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of ...

TELUS Digital

Manager, Analytics Consulting

Durham, NC · On-site

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

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TELUS Digital Jobs Information

Do workers at TELUS Digital get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and March 2026.

Does TELUS Digital pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
89% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at TELUS Digital?

Some people get paid time off from work.
40% of people say they don’t get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at TELUS Digital worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to get time off at TELUS Digital?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do TELUS Digital managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at TELUS Digital spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at TELUS Digital?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at TELUS Digital feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at TELUS Digital get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Is it stressful to work at TELUS Digital?

Some people feel stressed out here.
41% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at TELUS Digital enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at TELUS Digital recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get enough training when they start at TELUS Digital?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get support to advance at TELUS Digital?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think TELUS Digital’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers feel well informed about how TELUS Digital is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.
What are the most popular titles at Telus Digital?
What are the most popular cities for Telus Digital jobs?
What are the most popular states for Telus Digital jobs?
What are the most popular job types at Telus Digital?
    What are the most popular categories at Telus Digital?
    Infographic showing various job openings at Telus Digital in the United States as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Temporary. Highlights an 35% Physical, 5% Hybrid, and 60% Remote job distribution.

    Senior Manager - Healthcare Compliance, Clinical Strategy & Healthcare Quality Innovation

    TELUS Digital

    Las Vegas, NV • On-site

    Full-time

    Posted 14 days ago

    TELUS Digital rating

    7.6

    Company rating: 7.6 out of 10

    Based on 20 frontline employees who took The Breakroom Quiz

    92nd of 204 rated it services

    Job description

    Description
    Sr Manager - Healthcare Compliance, Clinical Strategy & Healthcare Quality Innovation
    TELUS Digital - Healthcare Vertical
    Location
    United States (Global Oversight across U.S., India, Philippines, LATAM)
    Role Purpose
    TELUS Digital is seeking a senior healthcare administrator to establish and scale healthcare capabilities across compliance, clinical services, healthcare quality transformation, and member experience outcomes.
    This role extends beyond traditional compliance administration and serves as a strategic administrator responsible for building TELUS Digital's healthcare governance model, while also assisting the healthcare team in developing clinically enabled outsourcing capabilities, and advancing healthcare quality and experience programs aligned to measurable payer outcomes.
    The role will partner directly with healthcare leadership to strengthen TELUS Digital's healthcare market position while ensuring operational and regulatory excellence.
    Strategic Responsibilities
    1. Build TELUS Digital Healthcare Governance & Compliance Strategy
    Lead development and execution of an enterprise healthcare governance framework supporting:
    • Medicare Advantage (Part C)
    • Medicare Part D
    • Medicaid
    • Commercial health plans
    • PBM and specialty pharmacy
    • Clinically enabled operations

    Responsibilities include:
    • Establish healthcare compliance operating model
    • Build CMS, HIPAA, FWA, and audit readiness framework
    • Develop healthcare policies and governance standards
    • Lead healthcare audit and remediation activities
    • Govern healthcare compliance requirements across MSAs and SOWs
    • Establish enterprise healthcare risk monitoring

    Serve healthcare compliance administrators with authority supporting growth and risk management.
    2. Build TELUS Digital Clinical Outsourcing Strategy
    Assist the Healthcare vertical leader in designing and establishing clinically enabled outsourcing capabilities that expand TELUS Digital's healthcare service portfolio.
    Strategic focus areas include:
    • Nurse-based service delivery models
    • Clinical support operations
    • Pharmacist-enabled support solutions
    • Care coordination and navigation
    • Medication adherence programs
    • Wellness and chronic condition engagement
    • Utilization and quality support
    • Transitions of care

    Partners with Operations and Solutions teams to define scalable delivery approaches.
    3. Healthcare Quality, Experience & Outcomes Innovation
    (CAHPS, HEDIS & STARS)
    Partner with Healthcare Leadership, Quality, Digital, and Operations teams to identify measurable gaps across healthcare quality and member experience performance.
    • CAHPS performance measures
    • HEDIS outcomes
    • Medicare STARS performance
    • Member engagement
    • Complaint reduction (CTM)
    • Medication adherence
    • Provider and member satisfaction
    • Access and service experience

    Leverage TELUS Digital capabilities including:
    • CX transformation
    • Digital engagement
    • AI-enabled workflows
    • Omnichannel experience design
    • Analytics and insight generation

    Translate healthcare quality opportunities into scalable operational capabilities for payer and PBM environments.
    4. Healthcare AI Governance & Regulatory Alignment
    Lead governance and operational oversight for AI-enabled healthcare services.
    Responsibilities include:
    • AI governance controls
    • Healthcare AI operating standards
    • HIPAA and CMS alignment
    • Human oversight requirements
    • Healthcare automation governance
    • AI risk monitoring

    Ensure digital healthcare innovation remains compliant and operationally sound.
    Qualifications
    Required
    • 5-8 years healthcare leadership/Administration experience
    • Deep experience across:
      • Medicare Advantage
      • Medicaid
      • Healthcare compliance
      • STARS / HEDIS / CAHPS
      • Quality improvement
      • Healthcare operations
    • Experience supporting offshore/global delivery environments
    • Experience working with payer, PBM, provider, or healthcare BPO organizations
    • Executive communication capability

    Strongly Preferred
    • Clinical licensure (RN, LPN, Pharmacist, or equivalent)
    • Experience leading healthcare quality initiatives
    • Experience supporting healthcare audits and delegation oversight
    • Experience with healthcare CX and digital transformation
    • Experience with training and workforce enablement programs

    Success Measures
    Year 1 Outcomes
    • Launch TELUS Digital Healthcare Governance Program
    • Establish audit-ready healthcare compliance framework
    • Define clinically enabled outsourcing capabilities
    • Build measurable quality initiatives tied to CAHPS, HEDIS, and STARS
    • Improve healthcare risk posture and audit readiness
    • Strengthening TELUS Digital's healthcare differentiation through measurable outcomes

    Why This Role Matters
    This role represents a foundational investment in TELUS Digital's healthcare growth strategy.
    Success will position TELUS Digital as a differentiated healthcare services partner, combining healthcare governance, clinical capability, quality improvement, and member experience transformation to improve measurable outcomes across payer and healthcare ecosystems.
    About Company:
    TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
    We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
    Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
    Equal Opportunity Employer Statement
    At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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