Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications 90 ...
64 Teleperformance Usa Hr Manager Jobs Hiring Near You
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications 90 ...
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
New
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
New
Call Center Supervisor
Brownsville, TX · On-site
$15 - $17/hr
... HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Must be able to take calls when needed. Qualifications Qualifications College degree ...
Call Center Supervisor
Brownsville, TX · On-site
$15 - $17/hr
... HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Must be able to take calls when needed. Qualifications Qualifications College degree ...
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
New
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
New
... HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Must be able to take calls when needed. Qualifications Qualifications College degree ...
... HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Must be able to take calls when needed. Qualifications Qualifications College degree ...
Operations Supervisor
El Paso, TX · On-site
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Operations Supervisor
El Paso, TX · On-site
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Call Center Native Sabre Supervisor
$25 - $30/hr
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Call Center Native Sabre Supervisor
$25 - $30/hr
Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately
Command Center Analyst - Workforce Management Real Time Analyst, third shift
Warren, MI · On-site +1
$24 - $30/hr
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Command Center Analyst - Workforce Management Real Time Analyst, third shift
Warren, MI · On-site +1
$24 - $30/hr
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately Qualifications Qualifications * 90 ...
Perform other duties as assigned by supervisor or other members of management * Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and ...
Perform other duties as assigned by supervisor or other members of management * Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and ...
Yes About Us TP is a worldwide leader in client experience management and contact center business ... Raise necessary IT, HR, and access tickets to prepare systems and equipment for new hires prior to ...
Yes About Us TP is a worldwide leader in client experience management and contact center business ... Raise necessary IT, HR, and access tickets to prepare systems and equipment for new hires prior to ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
Ensure all policies and procedures are adhered to including Security, HR, Operations, etc. * Perform other related duties and assignments as required and assigned by supervisor or manager ...
Ensure all policies and procedures are adhered to including Security, HR, Operations, etc. * Perform other related duties and assignments as required and assigned by supervisor or manager ...
Perform other duties as assigned by supervisor or other members of management * Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and ...
Perform other duties as assigned by supervisor or other members of management * Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
... for our clients, managing inbound and outbound communications with professional excellence ... Responsibilities Benefits of working with TP include * $21.50/hr * Paid Training * Benefits to you ...
Native Sabre Call Center Trainer
$25 - $30/hr
Ensure all policies and procedures are adhered to including Security, HR, Operations, etc. * Perform other related duties and assignments as required and assigned by supervisor or manager ...
Native Sabre Call Center Trainer
$25 - $30/hr
Ensure all policies and procedures are adhered to including Security, HR, Operations, etc. * Perform other related duties and assignments as required and assigned by supervisor or manager ...
Teleperformance Jobs Information
Do workers at Teleperformance get paid breaks?
Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
90% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Teleperformance pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
At Teleperformance, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
Do part-time workers get paid time off at Teleperformance?
Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
100% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.
Is the health insurance from Teleperformance affordable enough for their workers?
Only some people say the health insurance costs are okay.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
54% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Teleperformance?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
96% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.
- 46% of people with changing schedules find out their shifts one week or less ahead of time.
- 26% of people with changing schedules find out their shifts two weeks ahead of time.
- 7% of people with changing schedules find out their shifts three weeks ahead of time.
- 21% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and April 2026.
Do workers at Teleperformance worry about hours?
Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.
75% of people report they don’t worry about getting enough hours.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.
Do Teleperformance workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.
55% report that they don’t have enough control over which shifts they work.
Based on data from 123 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for Teleperformance workers to change shifts?
Most people find it hard to change shifts.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.
72% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to get time off at Teleperformance?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
43% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Do Teleperformance managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 130 people who took the Breakroom Quiz between November 2024 and August 2026.
Do jobs at Teleperformance spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it to take sick days at Teleperformance?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Teleperformance job good for students?
Most students say this is a bad place to work if you’re studying.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
68% of students report this isn’t a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Teleperformance good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people at Teleperformance feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Teleperformance get to take their breaks without interruption?
Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Teleperformance?
Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
76% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Teleperformance enjoy their jobs?
Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
57% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Teleperformance recommend working with their team?
Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Teleperformance?
Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.
43% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Teleperformance?
Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Teleperformance’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Teleperformance is doing?
Most people don’t feel well informed about how the company is doing.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
68% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Hr Manager jobs?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 18 days ago
Teleperformance rating
5.5
Based on 189 frontline employees who took The Breakroom Quiz
45th of 72 rated call and contact centers
Job description
Overview
Application Deadline: Ongoing until positions are filled.
to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.
About TP
TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career Growth and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Purpose
Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal communication imperative to maintain operations at peak performance.
This position is 100% onsite in Brownsville, TX. Work at home is not available for this position.
ResponsibilitiesYour Responsibilities
Monitor established thresholds for schedule adherence, online states, off phone events (break and pre-approved AUX modes), agent states that are not pre-approved must be limited (ACW, long calls, Aux modes)
- Communicate with operations management for prompt resolution of issues identified in duties above
- Partner with operations in recruitment of overtime/VTO to assist with managing day to day staffing levels
- Generate inclusive alerts for any type of situations that could disturb service level or efficiency (i.e., technical issues causing idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW and/or agent population shrink)
- Report as required by client and internal leadership (i.e., switch and performance reporting, attendance and adherence reporting, documentation of outages and staffing impacts resulting from these and any other ad hoc reporting that may be required)
- Information exchange with client and all their vendors in a virtual call center environment
- Thrive as a team player in a fast paced, high energy, change oriented environment
- Other duties as assigned by supervisor or other management
- Ensure all TP policies and procedures are adhered to, including but not limited to: Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately
Qualifications
90 days in current position (internal applicants)
- 6 months of Call Center Operations or Workforce experience a must
- Must have solid customer service skills
- Must have solid verbal and written communications skills
- Must be flexible with ability to work any schedule base on business needs
- Must have proficiency in ability to use email, extended email functions, word processing and advanced spreadsheets in Excel format
- Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Employment Type: FULL_TIMEWhat Teleperformance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Teleperformance
Sourced by ZipRecruiter
Industry
Call centers, it services and health care and social assistance
Company size
10,000+ Employees
Headquarters location
Salt Lake City, UT, US