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80 Tapestry Customer Service Representative Jobs Hiring Near You

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Tapestry Jobs Information

What is it like to work at Tapestry?

Tapestry, Inc. is a global fashion company that values individuality and creativity, fostering a culture that encourages self-expression and diversity. The company operates through several brands, including Coach, Kate Spade, and Stuart Weitzman, with a global presence and a focus on delivering high-quality products and exceptional customer experiences. Working at Tapestry may appeal to candidates who are passionate about fashion, eager to collaborate with a global team, and motivated by the opportunity to contribute to a company that prioritizes creativity, inclusivity, and customer satisfaction.

What makes Tapestry an attractive place to work?

Tapestry is a global luxury retail leader with a rich history and a strong presence in the industry, known for its iconic brands such as Coach and Kate Spade. The company offers a dynamic work environment that fosters innovation, collaboration, and creativity, with opportunities for employees to work on exciting projects and contribute to the growth of the business. Joining Tapestry provides a chance to be part of a global organization with a strong commitment to diversity, equity, and inclusion, and to develop skills and expertise in a rapidly evolving retail landscape.

Do workers at Tapestry Inc. get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Tapestry Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At Tapestry Inc., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Tapestry Inc.?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2025.

Is the health insurance from Tapestry Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Tapestry Inc.?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 12% of people with changing schedules find out their shifts one week or less ahead of time.
  • 46% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Tapestry Inc. worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Tapestry Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for Tapestry Inc. workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to get time off at Tapestry Inc.?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Tapestry Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Tapestry Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Tapestry Inc.?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Is a Tapestry Inc. job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2025.

Is working at Tapestry Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Tapestry Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Tapestry Inc.?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Tapestry Inc.?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Tapestry Inc.?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Tapestry Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Tapestry Inc. is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Tapestry?
What are the most popular categories at Tapestry?
Infographic showing various Customer Service Representative job openings at Tapestry in the United States as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:
  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO

What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward

What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.

Apply