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85 Tapestry Customer Service Representative Jobs Hiring Near You

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive

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Tapestry Jobs Information

What is it like to work at Tapestry?

Tapestry, Inc. is a global fashion company that values individuality and creativity, fostering a culture that encourages self-expression and diversity. The company operates through several brands, including Coach, Kate Spade, and Stuart Weitzman, with a global presence and a focus on delivering high-quality products and exceptional customer experiences. Working at Tapestry may appeal to candidates who are passionate about fashion, eager to collaborate with a global team, and motivated by the opportunity to contribute to a company that prioritizes creativity, inclusivity, and customer satisfaction.

What makes Tapestry an attractive place to work?

Tapestry is a global luxury retail leader with a rich history and a strong presence in the industry, known for its iconic brands such as Coach and Kate Spade. The company offers a dynamic work environment that fosters innovation, collaboration, and creativity, with opportunities for employees to work on exciting projects and contribute to the growth of the business. Joining Tapestry provides a chance to be part of a global organization with a strong commitment to diversity, equity, and inclusion, and to develop skills and expertise in a rapidly evolving retail landscape.

Do workers at Tapestry Inc. get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Tapestry Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At Tapestry Inc., are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
46% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from Tapestry Inc.?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2025.

Is the health insurance from Tapestry Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Tapestry Inc.?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 12% of people with changing schedules find out their shifts one week or less ahead of time.
  • 46% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Tapestry Inc. worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Tapestry Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for Tapestry Inc. workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to get time off at Tapestry Inc.?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Tapestry Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Tapestry Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Tapestry Inc.?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Is a Tapestry Inc. job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2025.

Is working at Tapestry Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Tapestry Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Tapestry Inc.?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Tapestry Inc. recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Tapestry Inc.?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Tapestry Inc.?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Tapestry Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers feel well informed about how Tapestry Inc. is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Tapestry?
What are the most popular categories at Tapestry?
Infographic showing various Customer Service Representative job openings at Tapestry in the United States as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Customer Service Representative (CSR)

Hill Aircraft & Leasing Corp

Atlanta, GA • On-site

$15.50 - $21/hr

Full-time

Re-posted 22 days ago

Job description

Department: Customer Service
Location: Atlanta, GA | KFTY
Position Level: Entry
FLSA Status: Hourly Non-exempt
Travel: Infrequent
JOB DESCRIPTION:
The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service.
POSITION SUMMARY:
The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business.
CORE RESPONSIBILITIES:
  • Represent the company in a professional manager and put the customer first at all times.
  • Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience.
  • Create memorable service experiences for guests on each visit.
  • Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st.
  • Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls.
  • Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles.
  • Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations.
  • Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required.
  • Process service and point of sale transactions including billing and payments.
  • File internal records related to service transactions accurately and efficiently.
  • Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service.
  • Support a culture of unity and cooperation as a team.
  • Type email responses to customers or send letters of confirmation for reservation requests.
  • Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually.
  • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs.
  • Work with agents and local approved vendors when handling customer requests.
  • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone.
  • Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift.
  • Provide Customer Service Manager with ideas and recommendations that help to improve the overall operations, service, and efficiency of the Customer Service Department.

GENERAL QUALIFICATIONS | KNOWLEDGE & EXPERIENCE:
  • Minimum of (1) years FBO or other related experience within the general aviation industry.
  • Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation.
  • High school diploma or GED certificate.
  • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire.
  • Special consideration with prior experience in Total FBO software.
  • Basic knowledge of aviation terminology, general aviation aircraft (piston and turbine), airport communications, and phonetic alphabet.

GENERAL QUALIFICATIONS | SKILLS & COMPETENCIES NEEDED TO BE SUCCESSFUL IN THIS ROLE:
  • Desire to serve others.
  • Naturally outgoing with a passion for providing an outstanding customer service experience.
  • Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English.
  • Strong interpersonal aptitude and ability to work well on a team.
  • Consistently demonstrated organizational and time management skills.
  • Ability to multitask on occasion.
  • Tactful, courteous, and conscience of customer's needs.
  • Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner.
  • Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance.
  • Basic knowledge and comfort level when using computers.
  • Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook).
  • Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions.
  • Ability to prepare and complete reports pertaining to department.

ADDITIONAL REQUIREMENTS:
  • Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements.
  • This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations.
  • Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening.
  • Operation of motor vehicles.
  • Ability to handle moderate physical activity outside on ramp operations.
  • Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets.
  • Ability to travel for the position if needed (infrequently).

ENVIRONMENT & WORK CONDITIONS: The work environment or conditions described below are representative of those encountered while performing the essential functions of this position and may vary on a given day depending on needs.
  • General office and FBO building conditions.
  • Regularly sitting, standing, walking around inside and outside.
  • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge).
  • Driving vehicles on active ramp.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

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