Swoon Group
Swoon Group

62 Swoon Customer Success Manager Jobs Hiring Near You

... customer relationships. What You'll Do: • Lead projects from kickoff through completion, ensuring schedule, budget, quality, and contract requirements are met • Manage project resources ...

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Department Overview The Customer Success team is a close-knit group of team members responsible for managing, expanding and retaining Aria's customer base. With offices on the East and West coast ...

Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...

Department Overview The Customer Success team is a close-knit group of team members responsible for managing, expanding and retaining Aria's customer base. With offices on the East and West coast ...

Customer Success Manager

Bethesda, MD · Hybrid

$56K - $63K/yr

Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer ... This role serves as the primary point of contact for group accounts--including schools, districts ...

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

Customer Success Manager

Orlando, FL · On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading ... The team is a truly global group of professionals who stay closely connected across regions. We ...

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Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ...

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SDH / TDM / SONET Field Technician

Swoon Staffing

Columbus, OH • On-site

$34 - $39/hr

Contractor

Medical, Dental, Vision

Re-posted 11 days ago


Job description

We are seeking experienced Field Technicians with SDH, SONET, and TDM expertise to support large-scale telecom deployment, migration, and decommissioning projects across multiple customer locations.


Location: Columbus, OH
Travel Required
Pay Rate: $34–$40/hour
Employment Type: Contract


Key Responsibilities

  • Utilize IT tools and asset management systems to identify and locate telecom equipment scheduled for decommissioning.
  • Connect locally to telecom equipment when required to perform service checks and validation activities.
  • Perform power clamp readings and safely power down telecom devices.
  • Conduct equipment-level and circuit-level audits and provide detailed findings to project coordinators.
  • Update project status and asset information using reporting and inventory management tools.
  • Recover and remove legacy cabling and wiring as specified in project documentation.
  • Label, tag, and document recovered assets according to client requirements.
  • Support logistics, asset recovery, import/export activities, and operational functions as needed.
  • Travel to customer sites to execute project deliverables.


Required Qualifications

  • Strong understanding of:
    • SDH (Synchronous Digital Hierarchy)
    • SONET (Synchronous Optical Network)
    • TDM (Time Division Multiplexing)
  • Experience performing telecom equipment and inventory audits.
  • Knowledge of DC and AC telecom power systems.
  • Ability to interpret network documentation and asset records.
  • Comfortable working with large volumes of technical and inventory data.
  • Strong communication skills and ability to interact with multiple stakeholders.
  • Proficiency using IT tools, databases, and reporting applications.
  • Ability and willingness to travel extensively to customer sites.


Preferred Equipment Experience

Experience working with one or more of the following platforms is highly desirable:

  • Alcatel-Lucent BWM
  • Alcatel-Lucent TDM10G
  • Alcatel-Lucent DACS
  • Alcatel-Lucent DMX
  • Nortel TN Series
  • Fujitsu Flashwave
  • Marconi SMA Series
  • Cisco ONS 15454
  • ADVA FSP

Company Description

At Swoon, we believe the future is built by great teams working on the technologies that keep the world running. That’s why we focus on more than just filling roles. We help companies build the right teams at the right time – teams that move big ideas forward.

Across the US and Canada, leading organizations trust us to leverage our expertise to help them build, secure, and scale the technologies that are shaping tomorrow. The result isn’t just successful hires. It’s a hiring journey that’s as rewarding as the outcome: teams that thrive, cultures that grow stronger, and results that exceed expectations.

Because at the end of the day, we exist to help companies and people achieve their boldest ambitions.