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Swift Transportation
Swift Transportation

27 Swift Transportation Account Manager Jobs Hiring Near You

Verst

Transportation Account Manager

Walton, KY · On-site

Account Manager - Transportation Management (VB1) Department: Grade: Transportation Reports To: Customer Service Manager Working Conditions: FLSA: Exempt Position is not routinely exposed to adverse ...

Verst

Transportation Account Manager

Walton, KY

Account Manager - Transportation Management (VB1) Department: Grade: Transportation Reports To: Customer Service Manager Working Conditions: FLSA: Exempt Position is not routinely exposed to adverse ...

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Swift Transportation Jobs Information

What is it like to work at Swift Transportation?

Swift Transportation is a company that values efficiency, safety, and customer satisfaction, with a culture that emphasizes teamwork and a commitment to excellence in the transportation industry.

As a leading truckload carrier, Swift Transportation operates a large fleet of trucks and employs a diverse team of drivers, dispatchers, and maintenance personnel who work together to ensure timely and secure delivery of goods across North America. The company's mission is to provide reliable transportation services that meet the needs of its customers, while also promoting a safe and healthy work environment for its employees.

Working at Swift Transportation may appeal to individuals who are interested in a career in the transportation industry, as the company offers opportunities for professional growth and development, competitive pay and benefits, and a range of job roles and specialties to choose from.

What makes Swift Transportation an attractive place to work?

Swift Transportation is a leading provider of truckload, intermodal, and managed freight services in North America, with a strong reputation for reliability and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and safety, with opportunities for professional growth and development through training programs and career advancement. By joining Swift Transportation, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the transportation industry.

Do workers at Swift Transportation get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Swift Transportation pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

At Swift Transportation, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Swift Transportation affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Swift Transportation?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 79% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Swift Transportation worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Swift Transportation workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Swift Transportation workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Swift Transportation?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Swift Transportation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Swift Transportation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Swift Transportation?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Swift Transportation good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Swift Transportation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Swift Transportation?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation enjoy their jobs?

Most people enjoy their job.
87% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Swift Transportation?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Swift Transportation?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Swift Transportation’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Swift Transportation is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Account Manager jobs?
What are the most popular jobs at Swift Transportation?
What are the most popular categories at Swift Transportation?
Infographic showing various Account Manager job openings at Swift Transportation in the United States as of August 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution.

Transportation Account Manager

Verst

Walton, KY • On-site

Full-time

Posted 12 days ago

Job description

Erlanger, KY
Job Title: Account Manager - Transportation Management (VB1) Department:
Grade: Transportation
Reports To: Customer Service Manager Working Conditions: FLSA: Exempt
Position is not routinely exposed
to adverse environmental conditions.
Typical office environment.
Position Summary:
The Account Manager serves as the primary customer relationship owner for assigned Transportation Management accounts. This role is responsible for account health, profitability, customer satisfaction, business growth, and strategic account development. Account Managers work closely with customers, operations teams, carrier sourcing, and leadership to ensure service excellence while achieving margin objectives. The role also supports customer onboarding, reporting, routing guide management, SOP development, and overall account strategy.
Account assignments may range from 1-15 customers depending on account complexity and will ideally be aligned by industry vertical or transportation mode expertise.
Duties and Responsibilities:
Essential Functions:
Customer Relationship & Account Management
• Serve as the primary Verst point of contact for assigned Transportation Management customers.
• Build and maintain relationships with customer stakeholders including Operations, Logistics, Transportation, and Procurement leaders.
• Lead customer onboarding activities and establish communication plans.
• Ensure overall customer satisfaction through proactive issue resolution and account stewardship.
• Develop and maintain customer-specific SOPs, routing guides, and operational requirements to support service execution.
• Support accounts receivable collection efforts as needed.
Account Performance & Strategic Growth
• Own the overall health, retention, and profitability of assigned accounts.
• Monitor account performance, margin, service metrics, and customer KPIs.
• Partner with Operations, Carrier Sourcing, and Pricing teams to optimize service, cost, and profitability outcomes.
• Identify opportunities for continuous improvement and value-added transportation solutions.
• Act as an inside sales resource by identifying growth opportunities within existing accounts and coordinating with Enterprise Sales on strategic opportunities.
• Lead customer contract reviews, renewals, and account-specific transportation RFP activities.
Business Analytics, Reporting & Governance
• Develop and present Quarterly Business Reviews (QBRs) and other customer-facing business reviews.
• Utilize Power BI, Excel, and PowerPoint to create customer performance reporting and operational analyses.
• Respond to customer and leadership ad hoc reporting requests.
• Maintain accurate account documentation, customer records, and opportunity tracking within Salesforce.
• Establish and oversee account governance processes to ensure data integrity, reporting accuracy, and operational compliance.
• Ensure account plans, customer contacts, and opportunity information remain current.
Marginal Functions:
• Participate in industry or customer events as assigned.
• Support special projects, process improvement initiatives, and strategic company objectives.
• Assist other Transportation Management team members during peak business periods.
• Perform additional duties as assigned.
Job Specifications:
• Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field preferred.
• Minimum 3-5 years of transportation, logistics, supply chain, or account management experience required.
• Experience managing customer relationships within a 3PL, managed transportation, brokerage, or transportation management environment preferred.
• Experience leading customer business reviews and performance reporting preferred.
• Strong customer service and relationship management skills.
• Excellent written, verbal, and presentation communication abilities.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and Power BI.
• Experience utilizing CRM systems, preferably Salesforce.
• Ability to manage multiple accounts and competing priorities simultaneously.
• Strong financial acumen with the ability to understand profitability and margin drivers.
• Ability to work cross-functionally with operations, sourcing, pricing, sales, and leadership teams.
• Detail-oriented with strong organizational skills.
• Ability to travel periodically for customer meetings and business reviews.
Key Performance Indicators (KPIs)
• Account Margin Performance
• Customer Retention
• Customer Satisfaction Scores
• QBR Completion & Quality
• Revenue Growth Within Existing Accounts
• SOP Compliance & Accuracy
• Accounts Receivable Aging Support
• Salesforce Activity Compliance
• Customer Onboarding Success Metrics
The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform. The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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