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Swift Transportation
Swift Transportation

65 Swift Transportation Customer Service Representative Jobs Hiring Near You

Swift Transportation

Billing Account Representative

Phoenix, AZ · On-site

$17.50 - $23/hr

Description Position at Swift Transportation Qualifications: What you need to bring * 1+ years of ... Enter line-haul rates for all line-haul addendum s noted by Customer Service Representative's (CSR) ...

Swift Transportation

Diesel Mechanic

Greer, SC · On-site

$30 - $36/hr

Description Position at Swift Transportation Hiring Immediately! Diesel Mechanic Pay: $30.00-$36.00 ... Demonstrated/proven superior customer service skills. * Ability to read and understand repair ...

Swift Transportation

Operations Manager

Plainfield, IN · On-site

$67K - $79K/yr

Description Position at Swift Transportation Pay Range: $67,250.00 - $79,500.00 Annual ***Transportation Experience preferred*** Qualifications: What you need to bring * 2+ years of customer service ...

Swift Transportation

Transportation Planner

Greer, SC

$21 - $26/hr

Swift Transportation has been an Industry leader for many years with a profound history dating back ... Swift. Job Responsibilities: What you will do Provide creative solutions to exceed customer ...

Swift Transportation

Diesel Parts Manager

Sparks, NV · On-site

$23 - $27/hr

Description Position at Swift Transportation Diesel Shop Parts Manager Location: 1455 Hulda Way ... Uniforms w/ laundry service Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We ...

Swift Transportation

Transportation Manager

Decatur, GA

$55K - $60K/yr

Swift Transportation has been an Industry leader for many years with a profound history dating back ... What you need to bring * 2+ years' in Operations and/or Planning and/or Customer Accounts required.

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Swift Transportation Jobs Information

What is it like to work at Swift Transportation?

Swift Transportation is a company that values efficiency, safety, and customer satisfaction, with a culture that emphasizes teamwork and a commitment to excellence in the transportation industry.

As a leading truckload carrier, Swift Transportation operates a large fleet of trucks and employs a diverse team of drivers, dispatchers, and maintenance personnel who work together to ensure timely and secure delivery of goods across North America. The company's mission is to provide reliable transportation services that meet the needs of its customers, while also promoting a safe and healthy work environment for its employees.

Working at Swift Transportation may appeal to individuals who are interested in a career in the transportation industry, as the company offers opportunities for professional growth and development, competitive pay and benefits, and a range of job roles and specialties to choose from.

What makes Swift Transportation an attractive place to work?

Swift Transportation is a leading provider of truckload, intermodal, and managed freight services in North America, with a strong reputation for reliability and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and safety, with opportunities for professional growth and development through training programs and career advancement. By joining Swift Transportation, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the transportation industry.

Do workers at Swift Transportation get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Swift Transportation pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

At Swift Transportation, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Swift Transportation affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Swift Transportation?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 79% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Swift Transportation worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Swift Transportation workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Swift Transportation workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Swift Transportation?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Swift Transportation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Swift Transportation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Swift Transportation?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Swift Transportation good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Swift Transportation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Swift Transportation get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Swift Transportation?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Swift Transportation enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Swift Transportation recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Swift Transportation?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Swift Transportation?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Swift Transportation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Swift Transportation is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Swift Transportation?
What are the most popular categories at Swift Transportation?
Infographic showing various Customer Service Representative job openings at Swift Transportation in the United States as of July 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Transportation Customer Service Representative

Quality Carriers

Channelview, TX

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading transportation services to our customers.
 
We are looking for an energetic and reliable Transportation Customer Service Representative to join our team in Channelview, TX. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QualityCarriers.com 
 
Job Details
Job Summary:
The Transportation Customer Service Representative will be responsible for managing the relationship with an assigned group of customers. The Transportation Customer Service Representative is required to make decisions specific to the acceptance of freight and when capacity is limited which freight should and should not be accepted from customers. This decision should be driven by consignee locations (to ensure drivers needs are met) and rate concerns, always working to generate maximum revenues.
 Duties and Responsibilities:
  • Receive orders from customers to provide orders for all drivers available for a work assignment via Phone, Email, Fax or EDI and accurately enter them into the TMW Order Management System.
  • Solicit Freight from customers as directed by TM and or terminal Planner and/or for all available capacity both domiciled and foreign, in the area of responsibility.
  • Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updating TMW and notifying terminal personnel as needed of all changes.
  • Work with Planners, Drivers and other terminal personnel to ensure all customer requirements are met.
  • Track all loads in TMW/Trip alert to proactively identify service concerns.
  • Work with other departments as necessary to secure proper locations, correct commodity codes and proper credit approvals for all customers, ship locations and consignee locations.
  • Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billers.
  • Ensure all service issues get properly documented in the NCR system.
Benefits
  • Medical
  • Dental/Vision
  • Basic Life/Voluntary Life
  • Short Term and Long Term Disability
  • Flexible Spending Account and Health Savings Account
  • Digital health through Recuro
  • Employee Assistance Program
  • 401k Employer Match and Roth Retirement Savings Plan
  • Employee Stock Purchase Program
  • Additional Voluntary Benefits
Requirements
Skills and Abilities:
  • Strong skills in MS Office (Excel, Word, PowerPoint, Access)
  • Experience with Google Apps preferred
  • Must have experience with transportation software including EDI, and TMW 
  • Must have experience in the transportation industry (bulk chemical preferred but not necessary) 
  • Ability to function as part of a team at a high level
  • Critical thinker
  • Strong communication skills (both verbal and written) 
Education and Experience:
  • High School Diploma or GED
Additional Job Information
Position Type/Expected Hours of Work:
  • This is a full-time position, in office, 5 days a week.
Company Information
Work Environment: 
  • This job operates in a professional office environment. This role routinely uses standard office and computer equipment. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
 Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
  • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.
 
Equal Employment Opportunities
Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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