ZipRecruiter

Log In

Swift Transportation
Swift Transportation

68 Swift Transportation Customer Service Representative Jobs Hiring Near You

Swift Transportation

Terminal Manager

Opelika, AL · On-site

$77K/yr

... CSR experience may be substituted with a minimum of two (2) years of Swift Driver experience in conjunction with a minimum of two (2) years of prior management experience. Transportation experience ...

Swift Transportation

Transportation Manager

Decatur, GA · On-site

$55K - $60K/yr

Swift Transportation has been an Industry leader for many years with a profound history dating back ... What you need to bring * 2+ years' in Operations and/or Planning and/or Customer Accounts required.

Swift Transportation

Trailer Mechanic

Morris, IL · On-site

$22 - $31/hr

Description Position at Swift Transportation Hiring Immediately! Now Hiring Trailer Mechanics ... Demonstrated/proven superior customer service skills. * Ability to read and understand repair ...

Swift Transportation

Terminal Manager

Opelika, AL · On-site

$77K/yr

... CSR experience may be substituted with a minimum of two (2) years of Swift Driver experience in conjunction with a minimum of two (2) years of prior management experience. Transportation experience ...

Swift Transportation

Entry Level Diesel Mechanic

Moberly, MO · On-site

$22.25 - $29.25/hr

Description Position at Swift Transportation Hiring Immediately: Now Hiring: Entry Level Diesel ... Demonstrated/proven superior customer service skills. * Ability to read and understand repair ...

Swift Transportation

Service Planner

Greer, SC · On-site

Swift Transportation has been an Industry leader for many years with a profound history dating back ... Coordinates with Driver Services and Customer Service regarding equipment in shop (time estimates ...

Swift Transportation

Service Planner

Columbus, OH · On-site

$23 - $27/hr

Description Position at Swift Transportation Service Planner! Pay: $23 - $27 (depending on ... Coordinates with Driver Services and Customer Service regarding equipment in shop (time estimates ...

Swift Transportation

Powder Coat Technician

Phoenix, AZ · On-site

$20 - $22/hr

Description Position at Swift Transportation Hiring Immediately! Pay: $20-$22 Depending on ... Demonstrated/proven superior customer service skills * Data entry skills The Company is an equal ...

Swift Transportation

Trailer Mechanic

Morris, IL · On-site

$23 - $31/hr

At Swift Transportation, our people are our greatest asset. Join the nation's leading full ... with Laundry Service Tuition Assistance & Tuition-Covered College Programs Shop Tuition ...

Swift Transportation

Operations Manager

Plainfield, IN · On-site

$67K - $79K/yr

Description Position at Swift Transportation Pay Range: $67,250.00 - $79,500.00 Annual ***Transportation Experience preferred*** Qualifications: What you need to bring * 2+ years of customer service ...

Swift Transportation

Account Manager

Phoenix, AZ · On-site

$23 - $26/hr

Swift Transportation has been an Industry leader for many years with a profound history dating back ... here at Swift. Job Responsibilities: What you will do Provide customer account services to high ...

next page

Showing results 1-20

All JobsSwift Transportation JobsSwift Transportation Customer Service Representative Jobs

Swift Transportation Jobs Information

What is it like to work at Swift Transportation?

Swift Transportation is a company that values efficiency, safety, and customer satisfaction, with a culture that emphasizes teamwork and a commitment to excellence in the transportation industry.

As a leading truckload carrier, Swift Transportation operates a large fleet of trucks and employs a diverse team of drivers, dispatchers, and maintenance personnel who work together to ensure timely and secure delivery of goods across North America. The company's mission is to provide reliable transportation services that meet the needs of its customers, while also promoting a safe and healthy work environment for its employees.

Working at Swift Transportation may appeal to individuals who are interested in a career in the transportation industry, as the company offers opportunities for professional growth and development, competitive pay and benefits, and a range of job roles and specialties to choose from.

What makes Swift Transportation an attractive place to work?

Swift Transportation is a leading provider of truckload, intermodal, and managed freight services in North America, with a strong reputation for reliability and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and safety, with opportunities for professional growth and development through training programs and career advancement. By joining Swift Transportation, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the transportation industry.

Do workers at Swift Transportation get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Swift Transportation pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
54% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

At Swift Transportation, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Swift Transportation affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Swift Transportation?

Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 79% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 28 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Swift Transportation worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Swift Transportation workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Swift Transportation workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Swift Transportation?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Swift Transportation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Swift Transportation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Swift Transportation?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Swift Transportation good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Swift Transportation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Swift Transportation?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Swift Transportation recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Swift Transportation?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Swift Transportation?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Swift Transportation’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Swift Transportation is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Swift Transportation?

What are the most popular categories at Swift Transportation?

Infographic showing various Customer Service Representative job openings at Swift Transportation in the United States as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.

Transportation Customer Service Representative - FT

Bald Head Island Transportation, Inc.

Southport, NC • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 5 days ago

Job description

Transportation Customer Service Representative - Regular Full-Time
GENERAL STATEMENT OF JOB
Under general supervision performs shift work at the Reservations and Customer Service Center and at the Ticket Office(s). Effectively interacts with customers either in person, via telephone, or on-line, providing timely and accurate information regarding transportation services, baggage handling, customer service, and general information pertaining to Bald Head Island. Sells ferry tickets and makes transportation reservations. Collects and accounts for ferry ticket revenue during the shift. Maintains accurate records and data relevant to passenger ridership and customer service contacts. Completes various reports in a timely manner. Reports to Lead Customer Service Representative.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
Answers telephone and makes transportation reservations, receives inquiries, provides requested information or refers caller to appropriate source.
Enters arrival and departure tram reservations into transportation software.
Maintains knowledge of current events, activities, and hours of operation at various venues and entities on the island.
Responsible for accurate accounting of shift cash bank.
Forwards phone lines to Ticket Offices when Customer Service Center is not staffed.
Performs administrative duties and compiles data for special projects or reports, as assigned, ensuring completion by specified deadlines.
Utilizes computerized equipment to enter necessary information.
Deep Point Reservations and Customer Service Center:
Responsible for entering arrival and departure tram reservations into transportation software. Stays abreast of ferry schedules for arrival and departure times. Ensures that guests can arrive and depart in a timely fashion.
Analyzes reservations list and communicates with Rental Relations and others as needed to identify possible duplicate or other potential invalid reservations.
Provides information and assistance to guests, property owners, and visitors. Interfaces with public by telephone and on-line.
Cross-train in ticket offices to ensure continuity of operations on all shifts and locations as needed.
Deep Point Ferry Landing Ticket Offices:
Greets arriving guests, collects fees for ferry tickets, checks-in customers upon arrival for their tram reservation. Uses various media to collect payments including cash, checks, and credit card machines. Provides receipts.
Compiles reports accounting for daily, weekly, monthly passenger volume.
Communicates with dock, barge, parking, and ferry personnel via VHF radio or telephone in coordinating ongoing Transportation operations, keeping all concerned team members informed.
Reports malfunctions of equipment or repairs needed to proper personnel.
Records lost and found items, tags items for shipments, gives to Shift Supervisor to secure pending pickup.
Receives and processes transportation reservations when needed.
Additional Functions:
Performs other related work as required.
Availability to work week-ends, holidays, and evening shifts as required.
Must wear company provided uniform, and maintain professional image at all times.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE
Graduation from high school or equivalent, one year of clerical experience and six months in a position dealing with the public; or an equivalent combination of training and experience to provide the required skills, knowledge, and abilities.
SPECIAL REQUIREMENTS
Basic understanding of Microsoft Office, Word, and Excel programs.
Possession of a valid North Carolina driver's license.

Apply