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63 Super Micro Computer Field Service Technician Jobs Hiring Near You

Supermicro

Sr. Service Technician

Memphis, TN · On-site

Supermicro is seeking a Sr. Service Technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr. Service Technician is a critical part of post ...

Supermicro

Service Engineer

Columbus, OH · On-site

$79K - $87K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Super Micro Computer

Service Engineer

Columbus, OH

$79K - $87K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Super Micro Computer

Service Engineer

Columbus, OH · On-site

$79K - $87K/yr

Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support ...

Clayton Services

Field Service Technician

Houston, TX · On-site

$20 - $32/hr

Clayton Services is searching for a Field Service Technician to join a growing industrial equipment manufacturer in Southwest Houston. The Field Service Technician will be responsible for ...

Axion Recruitment

Be Seen First

Field Service Technician

Philadelphia, PA · On-site

$35 - $42/hr

Field Service Technician * Based within 200 miles of Philadelphia, PA * $35.00 - $42.00 per hour * USA Travel Role * Processing & Packaging Machinery Manufacturer We're recruiting for an experienced ...

Axion Recruitment

Be Seen First

Field Service Technician

Philadelphia, PA · On-site

$35 - $42/hr

Field Service Technician * Based within 200 miles of Philadelphia, PA * $35.00 - $42.00 per hour * USA Travel Role * Processing & Packaging Machinery Manufacturer We're recruiting for an experienced ...

Axion Recruitment

Be Seen First

Field Service Technician

Chicago, IL · On-site

$35 - $42/hr

Field Service Technician * Based within 200 miles of Chicago, IL * $35.00 - $42.00 per hour * USA Travel Role * Processing & Packaging Machinery Manufacturer We're recruiting for an experienced Field ...

Axion Recruitment

Be Seen First

Field Service Technician

Chicago, IL · On-site

$35 - $42/hr

Field Service Technician * Based within 200 miles of Chicago, IL * $35.00 - $42.00 per hour * USA Travel Role * Processing & Packaging Machinery Manufacturer We're recruiting for an experienced Field ...

Thorndale Partners

Field Service Technician

Smyrna, TN · On-site

$20 - $26/hr

Field Service Technician COMPENSATION: $20 - $26/hr (D.O.E), plus Bonus, Benefits on day 1 LOCATION: Chicago, IL (Up to 100% Travel) OVERVIEW: Field Service Technician We are looking for a Field ...

JCB Inc.

Field Service Technician

Mclennan, AB

$35 - $50/hr

About the Field Service Technician Job: Shop and Field Service Technicians at JCB are responsible for diagnosing, repairing, and maintaining various types of heavy machinery and construction ...

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Supermicro Jobs Information

What is it like to work at Super Micro Computer?

Super Micro Computer is a technology company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. The company's structure is organized into various departments, including engineering, sales, and manufacturing, with a focus on delivering high-quality server, storage, and networking solutions to its customers. Working at Super Micro Computer may appeal to individuals who are passionate about technology, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to contribute to the development of cutting-edge products.

What makes Super Micro Computer an attractive place to work?

Super Micro Computer is a leading global provider of server, storage, and networking solutions, with a strong reputation for innovation and reliability in the data center industry. The company's workplace culture values innovation, collaboration, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and work with a diverse team of experts. Joining Super Micro Computer offers a chance to be part of a dynamic organization that fosters growth, professional development, and opportunities to make a meaningful impact in the rapidly evolving technology landscape.
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Sr. Service Technician

Supermicro

Memphis, TN • On-site

Other

Re-posted 11 days ago

Job description

Job Req ID: 29325
About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a Sr. Service Technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr. Service Technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
* Primarily work in a Datacenter environment at customer site.
*Provide on-premise field repair at customer facility
*Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
*Determines requirements and/or root cause of technical issues by working with customers in person.
*Answers inquiries by clarifying desired information; researching, locating, and providing information.
*Hands-on work on servers and computers/networking equipment.
*Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
*Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
*Ensure escalation situations are managed and corrected quickly and professionally.
*Drive customer satisfaction through service excellence.
*Work with other engineers, account managers and developers.
*Provide and contribute information such as fault triage and training materials.
*Attend and complete all required training and certification exams.
*Learn to be proficient in service and repair of all systems (current, new, and updates).

Qualifications:
Qualifications:

*High school or Associate's degree preferred; Bachelor's degree in engineering is a huge plus
*Minimum of 5 years of experience of debug, troubleshooting, or repair in hardware industry, preferably computer and/or server products
*Hands on experience with servers (Supermicro, EMC, DELL, HP) is a plus
*Experience in talking with customers and conflict resolution
*Touch-type 40+ WPM.
*Relevant experience, including military experience or CLEP may be counted towards degree
*Background in Linux or networking is a plus
*Can travel 15 days per year
* Must have authorization to work in the US without sponsorship

Physical Requirements:

  • Work is often performed indata centerenvironment,and physical dexterity is necessary to perform job functions
  • Ability to lift50lbs.
  • Able to utilize a "buddy system" for moving objects more than 50 lbs. (For applicable positions: Must be able to operate pallet jack and forklift efficiently and safely.)
  • Comfortable working in an environment requiring exposure to noise
  • Available to work weekends, as the schedule varies depending on site operational needs; flexibility is required
Salary Range

$1

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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