72 Summit Summit Customer Service Representative Jobs Hiring Near You

JOB SUMMARY:

The Sales Representative contributes to the growth of the organization through sales of new business through construction and/or services sales. 

ESSENTIAL JOB DUTIES: 

• Acquire sales leads for new work including the installation service and support of comprehensive fire protection systems across all disciplines; sell Summits' services.
• Provide outside sales and inside sales.
• Solicit all building and construction types: new construction, renovations, additions, retrofits, and similar.
• Lead the sales process from initial contact/bid invite to acquisition of contract/Notice to Proceed; initial contact may be initiated by Sales Representative or Customer (both)
• Generate new relationships and foster existing relationships among Customer base for the purposes of continued sales.
• Generate new proposals, follow-up on active proposals, and close sales on active proposals.
• Communicate status of active proposals to Management.
• Attend meetings-includes internal meetings (kickoff, job progress, design coordination, and as requested) as well as external meetings (coordination with Customer and other Stakeholders, Authority Having Jurisdiction coordination, design, and submittal planning, and as requested).
• Function as a face of the Company amongst our Customer base and industry, representing our identity: Professionalism, Quality, and Focus on Relationships.
• General assistance to Project Managers and Design Department for communicating schedules, product/material information, coordination of work, and similar support. 
• General assistance to Accounting personnel with job set-up, monitoring of profitability, billing, and similar.
• Utilize accounting software for assistance with (or general knowledge of) tracking costs, billing, Change Orders, and similar.
• Assistance with general marketing activities and promotion of the Company.
• This individual must be a self-starter, organized, and detail oriented. Communication and follow-through are critical.   
• Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. 

Education, Training, Certifications: 

• High School Diploma or GED, required. 
• Associate's or Bachelor's in Business or related, preferred. 

Experience, Knowledge, Skill Requirements:

• 2 years relevant work experience in business development, or Fire Life Safety sales experience, preferred. 
• 2 years operating a computer, Microsoft Office, required. 

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors. 
• Strong interpersonal, written, and oral communication skills.

Other Qualifications:

• Valid driver's license with acceptable driving record required. Reliable transportation, required. 
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Frequent travel required, up to 40%.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.

Work Environment:

Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employees will frequently be required to travel.  Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. 

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.  While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

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