Summit Credit Union
Summit Credit Union

60 Summit Credit Union Member Service Representative Jobs Hiring Near You

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Summit Credit Union Jobs Information

Do workers at Summit Credit Union get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Summit Credit Union pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

At Summit Credit Union, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Summit Credit Union affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Summit Credit Union?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and February 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 36% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Summit Credit Union worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Summit Credit Union workers get to choose the shifts they work?

Most people get to choose which shifts they work.
85% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Summit Credit Union workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Summit Credit Union?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Summit Credit Union managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Summit Credit Union spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Summit Credit Union?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Summit Credit Union good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people at Summit Credit Union feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Summit Credit Union get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Summit Credit Union?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Summit Credit Union enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Summit Credit Union recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Summit Credit Union?

Most people got enough training when they started.
93% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get support to advance at Summit Credit Union?

Most people are given support to advance their career here.
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Summit Credit Union’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Summit Credit Union is doing?

Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

What are the most popular categories at Summit Credit Union?

Infographic showing various Member Service Representative job openings at Summit Credit Union in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 92% Physical, and 8% Hybrid job distribution.

Digital Onboarding Specialist 1

Summit Credit Union

Cottage Grove, WI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


Summit Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

The Digital Onboarding Specialist delivers top-notch service to Summit Credit Union's new members by engaging in significant discussions about a variety of products and services, including deposit accounts, crafting loan solutions, and handling phone inquiries. They aim to enhance members' financial well-being and make decisions that benefit the members while considering the credit union's interests.

Expected Outcomes

  • New members are onboarded successfully and receive exceptional service that creates loyalty and builds long-term relationships with the goal to enhance the members’ financial situation.
  • Members receive expert advice on the right solutions for their lending needs.
  • Adherence to established multi-factor authentication procedures reduces the risk of fraud.
  • Service and sales metrics are achieved by implementing structured curriculum, coaching, and feedback.
  • Involvement in departmental initiatives result in enhancements to overall departmental operations.
  • Professional development efforts lead to career enrichment.
  • The credit union is in compliance with all requirements of BSA, OFAC, and the USA Patriot Act/Customer Identification Act (CIP).

Capability Requirements

  • High school diploma or equivalent.
  • Minimum two years’ lending experience required.
  • Sales experience required.
  • Professional well developed written and interpersonal communication skills essential for interacting with members and co-workers.
  • Knowledge of deposit accounts and loan products.
  • Ability to adapt and respond to changing situations and multiple priorities in a fast-paced work environment.
  • Working knowledge of basic business math, including ability to perform dividend, interest, payoff, equity, and certificate penalty calculations.
  • Ability to accept loan applications and payments and perform routine maintenance on basic consumer loans.
  • Must have or be able to attain a Nationwide Mortgage Licensing System (NMLS) number.

Why Summit?

  • Voted top work place both by Madison Magazine and WSJ
  • Excellent health insurance
  • 401K with match
  • Student loan pay back
  • Tuition reimbursement
  • Birthday PTO
  • Paid volunteer time
  • And more

At Summit we cover more ground, give more back and have more fun.  Come be a part of something bigger!

At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law.  We embrace diversity and believe that inclusion is critical to our success as a credit union.  Different makes us better.  Employment decisions are made based on qualifications, merit and business need.


What Summit Credit Union employees say

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