PSECU
PSECU

35 Psecu Member Service Representative Jobs Hiring Near You

Member Service Handling: * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance and ...

CS Loan Issuer/Title Support

Harrisburg, PA · On-site

$18.50 - $24.75/hr

... Services at PSECU: This includes auditing, researching, recording, and resolving issues related to automobile titles and liens, handling payments and disputes, and providing member services related ...

Member Service Handling : * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance ...

Member Service Handling: * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance and ...

Member Service Handling: * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance and ...

Member Service Handling : * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance ...

Member Service Handling : * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance ...

Member Service Handling : * Educating members on PSECU digital first model. * Cross-serving products and services to enhance the member experience. * Complete monetary and non-monetary maintenance ...

CS Title Support/Loan Issuer

Harrisburg, PA · On-site

$18.50 - $24.75/hr

Upon satisfaction, agents in this position are responsible for releasing PSECU's interest in the ... Member Communication and Support: Explains credit union loan services, provides letters of no ...

CS Title Support/Loan Issuer

Harrisburg, PA

$18.50 - $24.75/hr

Upon satisfaction, agents in this position are responsible for releasing PSECU's interest in the ... Member Communication and Support: Explains credit union loan services, provides letters of no ...

CS Title Support/Loan Issuer

Harrisburg, PA · On-site

$18.50 - $24.75/hr

Upon satisfaction, agents in this position are responsible for releasing PSECU's interest in the ... Member Communication and Support: Explains credit union loan services, provides letters of no ...

... optimizing PSECU's digital banking platforms. This role partners with the Lead Digital Banking ... member experiences. Serving as the primary business representative for assigned digital products ...

... optimizing PSECU's digital banking platforms. This role partners with the Lead Digital Banking ... member experiences. Serving as the primary business representative for assigned digital products ...

Team member will be involved in facilitating the selection of suppliers that support our ... services. * Analyze spend data to identify opportunities to optimize spend for assigned categories.

Team member will be involved in facilitating the selection of suppliers that support our ... services. * Analyze spend data to identify opportunities to optimize spend for assigned categories.

Member Interaction And Service Advisor Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain ...

Contact Center Service Advisor provides superior member service in the skill sets pertaining to the Member Experience Contact Center. This would include but not limited to handling share and loan ...

Contact Center Service Advisor provides superior member service in the skill sets pertaining to the Member Experience Contact Center. This would include but not limited to handling share and loan ...

Branch Specialist

State College, PA · On-site

$18.75 - $24.50/hr

The Specialist fosters a consultative service culture by actively identifying member needs and offering guidance on products and solutions. The ideal candidate works independently with precision and ...

Branch Specialist

State College, PA

$18.75 - $24.50/hr

The Specialist fosters a consultative service culture by actively identifying member needs and offering guidance on products and solutions. The ideal candidate works independently with precision and ...

next page

Showing results 1-20

PSECU Jobs Information

Do workers at PSECU get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers at PSECU worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at PSECU?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do PSECU managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do jobs at PSECU spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at PSECU?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at PSECU feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at PSECU get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at PSECU recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people get enough training when they start at PSECU?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people get support to advance at PSECU?

Most people aren’t given support to advance their career here.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people think PSECU’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

Do workers feel well informed about how PSECU is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.
What are the most popular categories at Psecu?
Infographic showing various Member Service Representative job openings at Psecu in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 84% Physical, 9% Hybrid, and 7% Remote job distribution.

Contact Center Agent

PSECU

Indiana, PA • On-site

$18/hr

Other

Re-posted 17 days ago


PSECU rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Contact Center Agent

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

Contact Center Agent provides superior member service pertaining to Member Services, Digital Banking, or Card Services. This would include but not limited to handling general account inquiries, share and loan transactions, account history and maintenance, troubleshooting online banking and mobile services issues, lost or stolen cards, disputed card and ATM transactions and VISA credit card and debit card maintenance. Using knowledge of products and services, as well as excellent member service skills, the contact center agent will educate members on the responsible use of those services to broaden self-service relationships and to achieve greater profitability and competitive advantage.

Schedule: Monday - Friday, 10:00am -6:00pm with a rotating Saturday, 8:00am-4pm with a day off to be determined. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 20% or as needed. Starting Rate: $18.00 per hour, dependent upon experience and qualifications.

In this position, you will:

  • Member Service Handling:
    • Educating members on PSECU digital first model.
    • Cross-serving products and services to enhance the member experience.
    • Complete monetary and non-monetary maintenance and transactions on member accounts.
  • Technical Skills and Tools:
    • Utilizing online information resources and software tools.
    • Following security protocols for member authentication.
    • Conducting member transactions using appropriate systems.
  • Performance Improvement and Training:
    • Continual knowledge enhancement through feedback, coaching and training.
    • Assisting in training new products and services.
  • Back-Office Support:
    • Performing various back-office functions as needed.
    • Providing backup support for other skills within the contact center.
  • Providing backup support for other skills within the contact center:
    • Cross-train in other specialty areas as needed.

Other duties as assigned.

Qualifications:

High School (Required) Any equivalent combination of experience and education.


What PSECU employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom