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60 Broadpath Healthcare Solutions Member Service Representative Jobs Hiring Near You

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BroadPath Jobs Information

Do workers at BroadPath get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Does BroadPath pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at BroadPath worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do BroadPath workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do BroadPath managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at BroadPath spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at BroadPath?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BroadPath feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BroadPath get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at BroadPath?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BroadPath enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at BroadPath recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at BroadPath?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at BroadPath?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think BroadPath’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how BroadPath is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Member Service Representative jobs?

What are the most popular jobs at Broadpath Healthcare Solutions?

Member Service Representative

S3 Shared Service Solutions

Remote

$19.23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Member Service Representative

The Member Service Representative will be part of our talented remote Contact Center team. The Member Service Representative will answer phone calls to assist with questions and requests regarding membership, banking products, services, and rates while seeking to exceed member expectations with every interaction. We pride ourselves on delivering world class service in a collaborative and supportive team environment. Our success is dependent upon employees who are self-motivated, dependable, adaptable, a team player, and member focused.

TOP JOB RESPONSIBILITIES:

  • Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
  • Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment.
  • Specializes in either digital, cards, or loans-related queue and processes related transactions.

Other responsibilities and opportunities:

  • Corresponds with other departments and management through email for additional requests or research.
  • Additional job-related projects and duties as assigned by management.

QUALIFICATIONS & SKILLS:

  • 6 months of experience in customer service is preferred.
  • Excellent written and verbal communication.
  • Thrives in a fast-paced customer service environment.
  • Must be highly organized and detail oriented.
  • Ability to work independently and prioritize work effectively.
  • Ability to navigate and utilize multiple platforms/computer software simultaneously.
  • Experience in a remote work environment with dual monitors is a plus.
  • Works well in a structured and procedure driven position.

PERKS AND BENEFITS:

  • Group medical, dental, and vision coverage insurance
  • Generous Paid Time Off
  • Up to 11 Paid Holidays Per Year
  • 401(k) With Employer Match and Discretionary Contribution
  • Employee Referral Program
  • Wellness Programs
  • Peer-to-Peer Recognition Program
  • Salary is $19.23/hour

Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

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