Join Summit Credit Union as a Contact Center Member Relationship Specialist 1 - Part Time 30! Do ... A passion for service and a knack for building relationships. * Experience in customer service ...

60 Summit Credit Union Member Service Representative Jobs Hiring Near You
Join Summit Credit Union as a Contact Center Member Relationship Specialist 1 - Part Time 30! Do ... A passion for service and a knack for building relationships. * Experience in customer service ...
Financial Advisor
Waukesha, WI · On-site
The Investment Program at Summit Credit Union supports the local community with a complete menu of financial services. You will join a team that is dedicated to helping clients in every stage of ...
Financial Advisor
Waukesha, WI · On-site
The Investment Program at Summit Credit Union supports the local community with a complete menu of financial services. You will join a team that is dedicated to helping clients in every stage of ...
Financial Advisor
Baraboo, WI · On-site
The Investment Program at Summit Credit Union supports the local community with a complete menu of financial services. You will join a team that is dedicated to helping clients in every stage of ...
Financial Advisor
Baraboo, WI · On-site
The Investment Program at Summit Credit Union supports the local community with a complete menu of financial services. You will join a team that is dedicated to helping clients in every stage of ...
Requires judgment to solve day-to-day problems but usually within established guidelines using a member service approach. * Basic mathematical skills required. Why Join Us? At Summit Credit Union, we ...
Requires judgment to solve day-to-day problems but usually within established guidelines using a member service approach. * Basic mathematical skills required. Why Join Us? At Summit Credit Union, we ...
Universal Banker
Madison, WI · On-site
$18 - $22.50/hr
Join Summit Credit Union as a Universal Banker at our American Parkway branch and become the goto ... Represent Summit's values through trust, empathy, and genuine service What You'll Bring * 2+ years ...
Universal Banker
Madison, WI · On-site
$18 - $22.50/hr
Join Summit Credit Union as a Universal Banker at our American Parkway branch and become the goto ... Represent Summit's values through trust, empathy, and genuine service What You'll Bring * 2+ years ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
... the credit union in all interactions. * Provides excellent member service. * Provides peer ... Why Summit? * Voted top work place both by Madison Magazine and Wisconsin State Journal * Excellent ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
Universal Banker
Madison, WI · On-site
$18 - $22.50/hr
Join Summit Credit Union as a Universal Banker at our American Parkway branch and become the go-to ... Represent Summit's values through trust, empathy, and genuine service What You'll Bring * 2+ years ...
Universal Banker
Madison, WI · On-site
$18 - $22.50/hr
Join Summit Credit Union as a Universal Banker at our American Parkway branch and become the go-to ... Represent Summit's values through trust, empathy, and genuine service What You'll Bring * 2+ years ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
Requires judgment to solve day-to-day problems but usually within established guidelines using a member service approach. * Basic mathematical skills required. Why Join Us? At Summit Credit Union, we ...
Requires judgment to solve day-to-day problems but usually within established guidelines using a member service approach. * Basic mathematical skills required. Why Join Us? At Summit Credit Union, we ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Solve problems creatively , from helping a member improve their credit to guiding them through a ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Solve problems creatively , from helping a member improve their credit to guiding them through a ...
At Summit Credit Union, we know that helping members navigate financial challenges with empathy and ... Make sound, risk-based decisions while balancing member service with organizational objectives.
At Summit Credit Union, we know that helping members navigate financial challenges with empathy and ... Make sound, risk-based decisions while balancing member service with organizational objectives.
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Solve problems creatively , from helping a member improve their credit to guiding them through a ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Solve problems creatively , from helping a member improve their credit to guiding them through a ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we're all about people helping people--while building futures, confidence ... Drive branch success through sales, service excellence, and smart decisionmaking. Your impact ...
At Summit Credit Union, we know that helping members navigate financial challenges with empathy and ... Make sound, risk-based decisions while balancing member service with organizational objectives.
At Summit Credit Union, we know that helping members navigate financial challenges with empathy and ... Make sound, risk-based decisions while balancing member service with organizational objectives.
Summit Credit Union Jobs Information
Do workers at Summit Credit Union get paid breaks?
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
Does Summit Credit Union pay people when they’re sick?
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
At Summit Credit Union, are sick days and vacation days separate paid time off?
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.
Is the health insurance from Summit Credit Union affordable enough for their workers?
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.
Do people get paid time off at Summit Credit Union?
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and February 2026.
How far ahead of time do people find out their work schedule?
- 0% of people with changing schedules find out their shifts one week or less ahead of time.
- 45% of people with changing schedules find out their shifts two weeks ahead of time.
- 36% of people with changing schedules find out their shifts three weeks ahead of time.
- 18% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers at Summit Credit Union worry about hours?
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Summit Credit Union workers get to choose the shifts they work?
85% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it for Summit Credit Union workers to change shifts?
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it to get time off at Summit Credit Union?
85% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
Do Summit Credit Union managers change schedules at the last minute?
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do jobs at Summit Credit Union spill into time workers aren’t paid for?
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.
How easy is it to take sick days at Summit Credit Union?
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.
Is working at Summit Credit Union good if you’re a parent or caregiver?
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.
Do people at Summit Credit Union feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Summit Credit Union get to take their breaks without interruption?
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and February 2026.
Is it stressful to work at Summit Credit Union?
57% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people at Summit Credit Union enjoy their jobs?
83% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Summit Credit Union recommend working with their team?
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people get enough training when they start at Summit Credit Union?
93% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and December 2025.
Do people get support to advance at Summit Credit Union?
In the last year, 73% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.
Do people think Summit Credit Union’s headquarters understands what’s happening where they work?
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.
Do workers feel well informed about how Summit Credit Union is doing?
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.
What other companies are hiring for Member Service Representative jobs?
What are the most popular jobs at Summit Credit Union?

Contact Center Member Relationship Specialist 1 - Part Time 30
Cottage Grove, WI • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 10 days ago
Summit Credit Union rating
7.7
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Do you love helping people? Are you energized by a fast-paced environment where every day brings new opportunities to make a difference? If so, Summit Credit Union wants you on our team!
What You'll Do:
- Serve members with excellence via phone and video-voice calls and video are your top priority!
- Build trust and rapport by understanding members' needs and recommending products and solutions that strengthen their financial well-being.
- Solve problems creatively and go above and beyond to exceed expectations.
- Take ownership of member situations, follow up as promised, and help us continually improve our service.
- Work collaboratively as part of a dynamic Contact Center team.
- Adapt and respond to changing situations and multiple priorities in a fast-paced work environment.
- A passion for service and a knack for building relationships.
- Experience in customer service, call centers, or financial environments (minimum two years preferred).
- Strong communication skills-both written and verbal.
- Ability to multitask and stay organized in a busy setting.
- Basic/intermediate Microsoft Office skills and comfort with digital tools.
- High school diploma or equivalent required.
- Preferred if you speak Spanish fluently
- Supportive, inclusive culture-we're people helping people!
- Opportunities for growth, training, and development
- Saturday hours required on a rotational basis
- Comprehensive benefits package, including:
- Health, dental, and vision insurance
- Retirement savings plan with employer match
- Paid time off and holidays
- Employee wellness programs
- Tuition reimbursement
- Career advancement opportunities
Ready to inspire, connect, and act? Apply today and help us make Summit Credit Union the best place for our members-and for you!
Required Statement Sections
- Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds.
- Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.
- Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc.).
- EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Summit Credit Union employees say
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