Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
60 Stord Customer Service Representative Jobs Hiring Near You
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Customer Experience Manager II
Irvine, CA · On-site
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As a Customer Experience Manager II, you will play a pivotal role in managing client relationships ...
Customer Experience Manager II
Irvine, CA · On-site
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As a Customer Experience Manager II, you will play a pivotal role in managing client relationships ...
Implementation Engineer
Dallas, TX · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Dallas, TX · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
Head Of Customer Experience Stord is The Consumer Experience Company, powering seamless checkout ... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
Head Of Customer Experience Stord is The Consumer Experience Company, powering seamless checkout ... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer I
Hebron, KY · On-site
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ...
Implementation Engineer I
Hebron, KY · On-site
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ...
Head of Customer Experience ATL1 - Atlanta, GA
Atlanta, GA · On-site
$150 - $200/hr
## Head of Customer ExperienceApplylocations: ATL1 - Atlanta, GAtime type: Full timeposted on: Posted ... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ...
Head of Customer Experience ATL1 - Atlanta, GA
Atlanta, GA · On-site
$150 - $200/hr
## Head of Customer ExperienceApplylocations: ATL1 - Atlanta, GAtime type: Full timeposted on: Posted ... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Implementation Engineer
Las Vegas, NV · On-site
By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Engage with internal teams and new and existing STORD customers to ensure a successful launch and ...
Customer Experience Associate
Dallas, TX · On-site
$16.25 - $21.75/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Dallas, TX · On-site
$16.25 - $21.75/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
$16.25 - $21.75/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
$16.25 - $21.75/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Customer Experience Associate
Reno, NV · On-site
$16.50 - $22/hr
... services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...
Area Manager II
Las Vegas, NV · On-site
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
Area Manager II
Las Vegas, NV · On-site
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
Area Manager I
North Haven, CT · On-site
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
Area Manager I
North Haven, CT · On-site
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
Stord Jobs Information
Do workers at Stord get paid breaks?
Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Does Stord pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers at Stord worry about hours?
Some people worry about getting enough hours.
67% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
67% of people report they worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
Do Stord workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.
Do Stord managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
Do jobs at Stord spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.
How easy is it to take sick days at Stord?
Some people find it hard to take sick days.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Stord feel treated with respect by their managers?
Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Stord get to take their breaks without interruption?
Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Is it stressful to work at Stord?
Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Stord enjoy their jobs?
Most people don’t enjoy their job.
86% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
86% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at Stord recommend working with their team?
Not many people recommend working with their team.
86% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
86% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get enough training when they start at Stord?
Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get support to advance at Stord?
Most people aren’t given support to advance their career here.
In the last year, 86% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
In the last year, 86% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people think Stord’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers feel well informed about how Stord is doing?
Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Stord?
What are the most popular categories at Stord?
Stord rating
3.1
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
AboutThe Implementation Specialist II at Stord is a critical role responsible for the execution and oversight of the launch plans for 3PL warehouse sites. You will lead implementations and launches of new STORD 3PL warehousing and fulfillment projects across the US and Canada. This position involves managing expectations and the overall process of our 3PL warehousing function, ensuring successful execution and continuous improvement.
What You'll Do
- Oversee the successful execution of facility design, including layouts, labor planning, pick & pack workflows, and WMS configuration and automation.
- Manage the entire implementation process, ensuring all aspects are aligned with project goals and timelines.
- Engage with internal teams and new and existing STORD customers to ensure a successful launch and ongoing satisfaction.
- Serve as a key partner to ensure ongoing needs are being met according to standards provided.
- Build easy-to-understand Supplier & Customer playbooks to ensure a successful handoff between the 3PL and STORD Operations Team.
- Identify and mitigate risks and capitalize on opportunities throughout the implementation process.
- Continuously improve implementation methodologies and processes based on feedback and industry best practices.
- Provide training and support to internal and external stakeholders to ensure seamless operations post-implementation.
What You'll Need
- Warehouse or WMS implementation experience.
- Strong understanding of e-commerce fulfillment processes.
- Ability to manage complex projects, including facilitation of cross-functional planning and execution.
- Excellent planning, organizational, and time management skills.
- Experience managing various teams and stakeholders.
- Strong written and verbal communication skills.
- Risk and opportunity mitigation and management experience.
- Proven ability to adapt to dynamic environments and manage multiple priorities simultaneously.
Bonus Points
- Bachelor's Degree in Business, Supply Chain Management, or a related field.
- 3-5 years of experience within Supply Chain or Logistics.
- Direct experience with WMS or warehouse implementation.
- Familiarity with cloud-based platforms and SaaS solutions.
- Certification in project management (e.g., PMP, PRINCE2).
- Experience working in a startup environment.
About Stord
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
501 - 1,000 Employees
Headquarters location
Union City, GA, US
Year founded
2015