11 Stitch Fix Customer Success Manager Jobs Hiring Near You

About Stitch Fix, Inc.
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we're equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what's possible for our clients, while we help you reach your full potential.
About the Role
The Product Design team is reimagining how exceptional digital experiences are designed and delivered at Stitch Fix. As a Design Technologist, you'll operate at the intersection of design and engineering, partnering closely with Product Designers and Engineers to transform ideas into interactive, high-fidelity experiences while improving the tools, systems, and workflows that enable great product design.
In this role, you'll prototype complex product experiences, build reusable technical capabilities, and introduce emerging technologies-including AI-powered tools-that help teams move faster with greater confidence. Your work will strengthen collaboration across Product Design and Engineering, improve implementation quality, and raise the technical craft of design across the organization.
Responsibilities

• Build high-fidelity interactive prototypes that help teams explore product concepts, validate user experiences, and communicate design direction.
• Develop reusable components, technical tooling, and shared capabilities that improve consistency, scalability, and efficiency across Product Design.
• Partner closely with Product Designers and Engineers throughout the product development lifecycle to ensure design intent is translated into thoughtful, high-quality implementation.
• Evaluate and implement emerging technologies, AI capabilities, automation, and modern development practices that improve design workflows and expand what's possible for the team.
• Champion technical excellence by documenting best practices, mentoring teammates, and driving adoption of new tools and workflows that elevate design quality and execution.

How AI and Tools Show Up in Your Day-to-Day Work

• Use AI-powered tools such as ChatGPT, GitHub Copilot, and other emerging technologies to accelerate prototyping, automate repetitive tasks, improve workflows, and enhance product quality.
• Work with modern design, prototyping, and front-end development tools to build interactive experiences and shared technical capabilities.
• Continuously evaluate, learn, and apply new technologies that improve how designers and engineers collaborate and deliver customer experiences.

About You
You're a collaborative builder who enjoys working across design and engineering to solve complex problems. You're equally comfortable creating polished prototypes, improving technical workflows, and exploring emerging technologies that help teams work more effectively.
Requirements

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.
• 5+ years of experience in product design, front-end engineering, design systems, design technology, or a related discipline, with experience working across both design and engineering.
• Experience building high-fidelity interactive prototypes using modern front-end technologies (such as HTML, CSS, JavaScript, React, or similar frameworks).
• Experience developing reusable components, design systems, or internal tooling that improves team efficiency and product consistency.
• Familiarity with design tools such as Figma and prototyping technologies, along with modern software development workflows including version control and collaborative engineering practices.
• Experience using AI-powered tools such as ChatGPT, GitHub Copilot, or similar technologies to improve productivity, accelerate prototyping, and streamline technical workflows.
• Strong problem-solving, communication, collaboration, and cross-functional partnership skills, with the ability to translate between design and engineering perspectives.

Nice to Have

• Experience building or contributing to enterprise design systems or shared component libraries.
• Experience with animation, interaction design, motion, or advanced prototyping techniques.
• Familiarity with workflow automation, AI-assisted development, or emerging product design technologies.
• Experience mentoring designers or engineers and helping teams adopt new tools, processes, or technical best practices.
• Experience working in e-commerce, retail technology, or other customer-facing digital product environments.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives- all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range
$127,100-$212,000 USD
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