CRM Marketing Manager
$94K - $158K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering ...
14 Stitch Fix Customer Success Manager Jobs Hiring Near You
CRM Marketing Manager
$94K - $158K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering ...
Success means doubling household adoption, increasing cross-category shopping frequency, and unlocking incremental LTV by making Stitch Fix the most personalized destination for buying for others.
Success means doubling household adoption, increasing cross-category shopping frequency, and unlocking incremental LTV by making Stitch Fix the most personalized destination for buying for others.
Lead Engineer - Product Catalog Team
$104K - $138K/yr
About the Role As a Lead Engineer on the Product Catalog Manager Team, you will help set the technical direction for the systems that power Stitch Fix's product data ecosystem. You will work on the ...
Lead Engineer - Product Catalog Team
$104K - $138K/yr
About the Role As a Lead Engineer on the Product Catalog Manager Team, you will help set the technical direction for the systems that power Stitch Fix's product data ecosystem. You will work on the ...
$72K - $99K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We broadly define our clients as customers, business partners, and shareholders. We drive value ...
$72K - $99K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We broadly define our clients as customers, business partners, and shareholders. We drive value ...
Industrial Engineer Lead
Lithia Springs, GA · On-site
$96K - $128K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Manage large cross functional projects from ideation to implementation. * Create and update ...
Industrial Engineer Lead
Lithia Springs, GA · On-site
$96K - $128K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Manage large cross functional projects from ideation to implementation. * Create and update ...
Director, Product Algorithms
San Francisco, CA · On-site
$274K - $287K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Strengthen incident management and operational readiness for product-facing algorithmic systems ...
Director, Product Algorithms
San Francisco, CA · On-site
$274K - $287K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Strengthen incident management and operational readiness for product-facing algorithmic systems ...
Design Technologist
$132K - $158K/yr
Experience working in e-commerce, retail technology, or other customer-facing digital product environments. Why you'll love working at Stitch Fix... * We are a group of bright, kind people who are ...
Design Technologist
$132K - $158K/yr
Experience working in e-commerce, retail technology, or other customer-facing digital product environments. Why you'll love working at Stitch Fix... * We are a group of bright, kind people who are ...
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... You have a proven track record of delivering impactful, customer-focused solutions aligned with ...
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... You have a proven track record of delivering impactful, customer-focused solutions aligned with ...
Senior Manager, Product Design - Core Experience
$129K - $170K/yr
... end customer experience across Stitch Fix's most important product journeys-from shopping and ... As the Senior Manager, Product Design, you'll lead a team of Product Designers, partnering closely ...
Senior Manager, Product Design - Core Experience
$129K - $170K/yr
... end customer experience across Stitch Fix's most important product journeys-from shopping and ... As the Senior Manager, Product Design, you'll lead a team of Product Designers, partnering closely ...
Senior Manager, Data Science - Styling Algorithms
$200K - $246K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We are looking for an experienced Styling Algorithms Team Manager to lead a group of talented ...
Senior Manager, Data Science - Styling Algorithms
$200K - $246K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We are looking for an experienced Styling Algorithms Team Manager to lead a group of talented ...
Senior Product Manager, Financial Systems
$129K - $170K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... The result is a delightful offering for our customers and a successful business serving millions of ...
Senior Product Manager, Financial Systems
$129K - $170K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... The result is a delightful offering for our customers and a successful business serving millions of ...
Senior Manager, Data Science - Foundational Models
$200K - $246K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We are looking for an experienced Foundational Models Team Manager to lead a group of talented ...
Senior Manager, Data Science - Foundational Models
$200K - $246K/yr
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We are looking for an experienced Foundational Models Team Manager to lead a group of talented ...
... Stitch Fix Industrial Engineering Team. In this role you'll be responsible for onsite process ... Manage large cross functional projects from ideation to implementation. * Create and update ...
... Stitch Fix Industrial Engineering Team. In this role you'll be responsible for onsite process ... Manage large cross functional projects from ideation to implementation. * Create and update ...
Director, Product Algorithms
$274K - $287K/yr
About the Role Stitch Fix is looking for a Director, Product Algorithms to lead the product-facing ... Strengthen incident management and operational readiness for product-facing algorithmic systems ...
Director, Product Algorithms
$274K - $287K/yr
About the Role Stitch Fix is looking for a Director, Product Algorithms to lead the product-facing ... Strengthen incident management and operational readiness for product-facing algorithmic systems ...
Stitch Fix Jobs Information
Do workers at Stitch Fix get paid breaks?
Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and January 2026.
68% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Stitch Fix pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
At Stitch Fix, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and December 2025.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and December 2025.
Do part-time workers get paid time off at Stitch Fix?
Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and January 2026.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and January 2026.
Is the health insurance from Stitch Fix affordable enough for their workers?
Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and December 2025.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people get paid time off at Stitch Fix?
Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and January 2026.
38% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and January 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
- 67% of people with changing schedules find out their shifts one week or less ahead of time.
- 33% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers at Stitch Fix worry about hours?
Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
36% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Stitch Fix workers get to choose the shifts they work?
Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2025.
76% report that they have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2025.
How easy is it for Stitch Fix workers to change shifts?
Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to get time off at Stitch Fix?
Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.
37% of people report it’s hard to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.
Do Stitch Fix managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
Do jobs at Stitch Fix spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
How easy is it to take sick days at Stitch Fix?
Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and January 2026.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and January 2026.
Is working at Stitch Fix good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at Stitch Fix feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Stitch Fix get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and January 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at Stitch Fix?
Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
67% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people at Stitch Fix enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
42% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at Stitch Fix recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and January 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get enough training when they start at Stitch Fix?
Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and January 2026.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and January 2026.
Do people get support to advance at Stitch Fix?
Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think Stitch Fix’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.
Do workers feel well informed about how Stitch Fix is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Stitch Fix?
$94K - $158K/yr
Full-time
Medical, Dental, Vision
Posted 7 days ago
Stitch Fix rating
6.7
Based on 34 frontline employees who took The Breakroom Quiz
30th of 104 rated fashion retailers
Job description
About Stitch Fix, Inc.
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we're equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what's possible for our clients, while we help you reach your full potential.
About the Role
The CRM team at Stitch Fix is responsible for strengthening client relationships, maximizing customer lifetime value, and driving long-term retention through data-driven personalization. As a CRM Marketing Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering closely with Creative, Data Science, Product, and Engineering teams, you will deliver highly personalized lifecycle programs across multiple channels to measurably reduce churn, increase reactivation, and elevate the overall customer experience.
Responsibilities:
About You
This is what you'll need to succeed in this role from day 1:
Requirements:
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for an annual bonus depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range
$94,900-$158,000 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we're equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what's possible for our clients, while we help you reach your full potential.
About the Role
The CRM team at Stitch Fix is responsible for strengthening client relationships, maximizing customer lifetime value, and driving long-term retention through data-driven personalization. As a CRM Marketing Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering closely with Creative, Data Science, Product, and Engineering teams, you will deliver highly personalized lifecycle programs across multiple channels to measurably reduce churn, increase reactivation, and elevate the overall customer experience.
Responsibilities:
- Strategize and execute comprehensive, cross-channel lifecycle and transactional programs (including Email, App Push, SMS and Packaging Inserts) to drive customer engagement and loyalty.
- Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, ensuring rapid execution and agile adaptation based on performance data.
- Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service stakeholders to build a seamless customer journey and elevate the role of our Stylists in our content strategy.
- Leverage advanced data analytics and insights to design personalized CRM programs at scale, identifying new growth opportunities and mitigation strategies for churn.
- Synthesize and communicate high-level performance reporting and strategic insights to leadership and stakeholders across the organization.
- Leverage generative AI tools (e.g., ChatGPT, Gemini, Copilot) to accelerate copywriting iteration, brainstorm campaign concepts, and optimize workflow efficiencies.
- Optimize and evolve our programs in partnership with ESP, and other CRM enablement platforms, to build, launch, and monitor complex customer journeys
- Actively explore and adopt emerging AI-driven personalization tools and marketing technologies to continuously evolve Stitch Fix's lifecycle offerings.
About You
This is what you'll need to succeed in this role from day 1:
Requirements:
- 5+ years of experience in CRM marketing, with a dedicated focus on e-commerce lifecycle strategy.
- Proven expertise managing multi-channel campaigns, specifically utilizing Push notifications and SMS alongside traditional CRM tactics.
- Experience leading projects and mentoring junior team members or external vendors to ensure successful campaign delivery.
- Strong cross-functional collaboration and project management skills, with the ability to navigate complex stakeholder relationships across technical and creative teams.
- Data-driven mindset with a strong understanding of how to design, test, and optimize high-scale marketing programs using consumer insights and empathy.
- Familiarity with modern AI collaboration tools (such as ChatGPT, Copilot, or equivalent LLMs) to enhance daily productivity and content creation workflows.
- Experience working within apparel retail or subscription-based business models.
- Familiarity with predictive analytics tools or machine learning-driven recommendation engines.
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for an annual bonus depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range
$94,900-$158,000 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.
What Stitch Fix employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Stitch Fix
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2010