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20 Stitch Fix Customer Service Representative Jobs Hiring Near You

Stitch Fix

CRM Marketing Manager

$94K - $158K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service ...

Stitch Fix

Styling Talent Community- Join Today!

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... negotiated service rates and out-of-network allowed amounts between health plans and healthcare ...

Stitch Fix

Platform Engineer

$88K - $147K/yr

... Stitch Fix's cloud-native infrastructure and internal developer tooling. You'll work on tools and automation that help product engineers deploy, operate, and debug services more easily, while ...

Stitch Fix

Lead Engineer - Product Catalog Team

$104K - $138K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Design and operate scalable services and data models that ensure product information is accurate ...

Stitch Fix

ML Platform Engineer

$136K - $167K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... You will design, develop, and support scalable, resilient services and frameworks for ML model ...

Stitch Fix

Senior Marketing Analyst

$86K - $144K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... negotiated service rates and out-of-network allowed amounts between health plans and healthcare ...

Stitch Fix

Director, Product Algorithms

San Francisco, CA · On-site

$274K - $287K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Represent product-facing Algorithms in cross-functional and executive forums, translating technical ...

Stitch Fix

Design Technologist

$132K - $158K/yr

... or other customer-facing digital product environments. Why you'll love working at Stitch Fix ... negotiated service rates and out-of-network allowed amounts between health plans and healthcare ...

Stitch Fix

Industrial Engineer Lead

Lithia Springs, GA · On-site

$96K - $128K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Write the documents necessary to procure equipment and technical services such as scope of work ...

Stitch Fix

$72K - $99K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We broadly define our clients as customers, business partners, and shareholders. We drive value ...

Stitch Fix

Engineering Manager, Fulfillment

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service ...

Stitch Fix

Senior Product Manager, Financial Systems

$129K - $170K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... our service and make smart bets. The result is a delightful offering for our customers and a ...

Stitch Fix

Director, Product Algorithms

San Francisco, CA

$274K - $287K/yr

About the Role Stitch Fix is looking for a Director, Product Algorithms to lead the product-facing ... Represent product-facing Algorithms in cross-functional and executive forums, translating technical ...

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Stitch Fix Jobs Information

Do workers at Stitch Fix get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Stitch Fix pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.

At Stitch Fix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and December 2025.

Do part-time workers get paid time off at Stitch Fix?

Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and January 2026.

Is the health insurance from Stitch Fix affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people get paid time off at Stitch Fix?

Some people get paid time off from work.
38% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and January 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at Stitch Fix worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Stitch Fix workers get to choose the shifts they work?

Most people get to choose which shifts they work.
76% report that they have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it for Stitch Fix workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Stitch Fix?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Stitch Fix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Stitch Fix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Stitch Fix?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Stitch Fix good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Stitch Fix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Stitch Fix get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Stitch Fix?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Stitch Fix enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Stitch Fix recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at Stitch Fix?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at Stitch Fix?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Stitch Fix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how Stitch Fix is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Stitch Fix?
Infographic showing various Customer Service Representative job openings at Stitch Fix in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, and 89% Remote job distribution.
CRM Marketing Manager

CRM Marketing Manager

Stitch Fix

Remote

$94K - $158K/yr

Full-time

Medical, Dental, Vision

Posted 7 days ago

Stitch Fix rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

30th of 104 rated fashion retailers

Job description

About Stitch Fix, Inc.
Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we're equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what's possible for our clients, while we help you reach your full potential.
About the Role
The CRM team at Stitch Fix is responsible for strengthening client relationships, maximizing customer lifetime value, and driving long-term retention through data-driven personalization. As a CRM Marketing Manager, you will strategically own and innovate key pillars of our CRM organization. Partnering closely with Creative, Data Science, Product, and Engineering teams, you will deliver highly personalized lifecycle programs across multiple channels to measurably reduce churn, increase reactivation, and elevate the overall customer experience.
Responsibilities:
  • Strategize and execute comprehensive, cross-channel lifecycle and transactional programs (including Email, App Push, SMS and Packaging Inserts) to drive customer engagement and loyalty.
  • Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, ensuring rapid execution and agile adaptation based on performance data.
  • Collaborate cross-functionally with Creative, Product, Engineering, and Customer Service stakeholders to build a seamless customer journey and elevate the role of our Stylists in our content strategy.
  • Leverage advanced data analytics and insights to design personalized CRM programs at scale, identifying new growth opportunities and mitigation strategies for churn.
  • Synthesize and communicate high-level performance reporting and strategic insights to leadership and stakeholders across the organization.
How AI and tools show up in your day-to-day work:
  • Leverage generative AI tools (e.g., ChatGPT, Gemini, Copilot) to accelerate copywriting iteration, brainstorm campaign concepts, and optimize workflow efficiencies.
  • Optimize and evolve our programs in partnership with ESP, and other CRM enablement platforms, to build, launch, and monitor complex customer journeys
  • Actively explore and adopt emerging AI-driven personalization tools and marketing technologies to continuously evolve Stitch Fix's lifecycle offerings.

About You
This is what you'll need to succeed in this role from day 1:
Requirements:
  • 5+ years of experience in CRM marketing, with a dedicated focus on e-commerce lifecycle strategy.
  • Proven expertise managing multi-channel campaigns, specifically utilizing Push notifications and SMS alongside traditional CRM tactics.
  • Experience leading projects and mentoring junior team members or external vendors to ensure successful campaign delivery.
  • Strong cross-functional collaboration and project management skills, with the ability to navigate complex stakeholder relationships across technical and creative teams.
  • Data-driven mindset with a strong understanding of how to design, test, and optimize high-scale marketing programs using consumer insights and empathy.
  • Familiarity with modern AI collaboration tools (such as ChatGPT, Copilot, or equivalent LLMs) to enhance daily productivity and content creation workflows.
Nice to Have:
  • Experience working within apparel retail or subscription-based business models.
  • Familiarity with predictive analytics tools or machine learning-driven recommendation engines.

Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for an annual bonus depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range
$94,900-$158,000 USD
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Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.

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