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61 Spoton Jobs Hiring Near You

SpotOn

Client Success Partner

Royal Oak, MI · Remote

$55K - $75K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Partnerships Relationship Manager

Chicago, IL · Remote

$77K - $101K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

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SpotOn

Senior Full Stack Engineer (Go/React)

New York, NY · Remote

$123K - $175K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Senior Full Stack Engineer (Go/React)

Raleigh, NC · Remote

$123K - $175K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Client Success Partner

Chicago, IL

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Senior Full Stack Engineer (Go/React)

Raleigh, NC

$123K - $175K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Regional Operations Specialist

Chicago, IL

$53K - $71K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

SpotOn

Senior Full Stack Engineer (Go/React)

Chicago, IL

$123K - $175K/yr

About SpotOn We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we ...

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SpotOn Jobs Information

Does SpotOn pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at SpotOn?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at SpotOn?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SpotOn feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at SpotOn get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at SpotOn?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at SpotOn recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at SpotOn?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think SpotOn’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how SpotOn is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and June 2026.
What are the most popular titles at Spoton?
What are the most popular cities for Spoton jobs?
What are the most popular states for Spoton jobs?
What are the most popular job types at Spoton?
What are the most popular categories at Spoton?
Infographic showing various job openings at Spoton in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, 7% Hybrid, and 23% Remote job distribution.
Client Success Partner

Client Success Partner

SpotOn

Royal Oak, MI • Remote

$55K - $75K/yr

Full-time

Posted 11 days ago

SpotOn rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

168th of 190 rated software companies

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of Core Accounts (Segment A) and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business.

Responsibilities

Client Retention

  • Own a portfolio of Core Accounts (Segment A), monitoring engagement and health at scale.

  • Execute adoption campaigns and proactive touchpoints to reduce churn.

  • Identify at-risk accounts and implement mitigation strategies using standardized processes.

Revenue Expansion

  • Identify upsell and cross-sell opportunities using scalable programs.

  • Collaborate with Rates and Product teams to support expansion efforts.

Client-Focused Collaboration

  • Partner with internal teams to ensure consistent account management practices.

  • Serve as a point of escalation for junior CSPs on client issues.

Portfolio Management & Reporting

  • Track and analyze engagement, adoption, and retention metrics.

  • Optimize use of automation and reporting tools to manage high-volume portfolios.

Skills & Knowledge

  • Proven ability to manage large portfolios efficiently.

  • Strong consultative and communication skills in low-touch environments.

  • Experience with adoption campaigns, automation, and standardized processes.

  • Skilled at leveraging data to identify retention and growth opportunities.

  • Cross-functional collaboration experience.

Previous Experience

  • 2+ years of professional experience in customer success or related roles.

  • Experience in fintech or SaaS environments preferred.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $55K - $75K

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