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Sonic Drive-In
Sonic Drive-In

96 Sonic Customer Service Associate Jobs Hiring Near You

Emerge

Sonic Drive-In Crew Leader

Lake Charles, LA

You'll perform, lead and supervise basic operational duties to provide quality products and service ... meetings Report customer or employee complaints/issues to the manager on duty Regular ...

Emerge

Sonic Drive-In Crew Leader

Pasadena, TX · On-site

You'll perform, lead and supervise basic operational duties to provide quality products and service ... meetings Report customer or employee complaints/issues to the manager on duty Regular ...

Emerge

Sonic Drive-In Crew Leader

Cypress, TX · On-site

You'll perform, lead and supervise basic operational duties to provide quality products and service ... meetings Report customer or employee complaints/issues to the manager on duty Regular ...

Emerge

Sonic Drive-In Area Coach

Houston, TX · On-site

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way ... service meet operational standards- Oversee multiple drive-in employees and management in ...

Emerge

Sonic Drive-In Area Coach

Houston, TX · On-site

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way ... service meet operational standards- Oversee multiple drive-in employees and management in ...

Emerge Restaurants

Sonic Drive-In Area Coach

Houston, TX · On-site

$63K - $78K/yr

SONIC is all about having fun while you work and gaining a sense of accomplishment along the way ... service meet operational standards - Oversee multiple drive-in employees and management in ...

Emerge

Sonic Drive-In Assistant Manager

Baytown, TX · On-site

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in ... customer service mentality and ensures all employees are focused on always serving the ...

Emerge

Sonic Drive-In General Manager

Houston, TX · On-site

$46K - $64K/yr

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... customer service mentality and ensures all employees are focused on serving the customer at all ...

Emerge

Sonic Drive-In Assistant Manager

Dayton, TX · On-site

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in ... customer service mentality and ensures all employees are focused on always serving the ...

Emerge

Sonic Drive-In Crew Leader

Houston, TX · On-site

You'll perform, lead and supervise basic operational duties to provide quality products and service ... meetings Report customer or employee complaints/issues to the manager on duty Regular ...

Emerge Restaurants

Sonic Drive-In Team Member

Houston, TX · On-site

$11.50 - $15/hr

Description: As a SONIC Drive-In Crew Member - which may include Frozen, Fountain, Expo, or ... customers navigate all customizable combinations • Maintaining SONIC safety and sanitation ...

Emerge

Sonic Drive-In General Manager

Cypress, TX · On-site

$47K - $65K/yr

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily ... customer service mentality and ensures all employees are focused on serving the customer at all ...

Emerge

Sonic Drive-In Assistant Manager

Houston, TX · On-site

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in ... customer service mentality and ensures all employees are focused on always serving the ...

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Sonic Drive-In Jobs Information

What is it like to work at Sonic?

Sonic, a fast-food restaurant chain, operates under a culture that emphasizes speed, convenience, and customer satisfaction. The company's team structure is designed to be fast-paced and dynamic, with a focus on teamwork and communication among employees, managers, and franchise owners. Working at Sonic may appeal to individuals who value flexibility, a fun work environment, and opportunities for advancement in a rapidly growing industry.

What makes Sonic an attractive place to work?

Sonic is a well-established fast-food chain with a long history of innovation and customer satisfaction, operating over 3,600 locations across the globe. The company's workplace culture emphasizes teamwork, flexibility, and opportunities for advancement, with a focus on providing a supportive environment for employees to grow and develop their skills. By joining Sonic, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for professional growth, skill development, and career advancement in a dynamic and fast-paced industry.

Do workers at Sonic Drive-In get paid breaks?

No. Most people don’t get paid breaks.
93% of people say they don’t get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between March 2026 and September 2026.

Does Sonic Drive-In pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 157 people who took the Breakroom Quiz between March 2026 and September 2026.

At Sonic Drive-In, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 75 people who took the Breakroom Quiz between September 2025 and September 2026.

Are part-time workers able to get health insurance from Sonic Drive-In?

Most people who work part-time can't get health insurance.
86% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 133 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Sonic Drive-In?

Most people who work part-time don’t get paid time off.
88% of people who work part-time say they don’t get paid time off
Based on data from 158 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Sonic Drive-In affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 53 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Sonic Drive-In?

Most people don’t get paid time off from work.
81% of people say they don’t get paid time off.
Based on data from 147 people who took the Breakroom Quiz between March 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 94% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Sonic Drive-In worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 125 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Sonic Drive-In workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 116 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it for Sonic Drive-In workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 94 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Sonic Drive-In?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 116 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Sonic Drive-In managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 115 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Sonic Drive-In spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 117 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Sonic Drive-In?

Some people find it hard to take sick days.
46% of people report that it’s hard to take time off if they are sick.
Based on data from 144 people who took the Breakroom Quiz between March 2026 and September 2026.

Is a Sonic Drive-In job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 74 people who took the Breakroom Quiz between March 2026 and September 2026.

Is working at Sonic Drive-In good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 72 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Sonic Drive-In feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 142 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Sonic Drive-In get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 107 people who took the Breakroom Quiz between March 2026 and September 2026.

Is it stressful to work at Sonic Drive-In?

Most people feel stressed here.
79% of people say they often feel stressed at work.
Based on data from 153 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Sonic Drive-In enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 129 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Sonic Drive-In recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 162 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get enough training when they start at Sonic Drive-In?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 150 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people get support to advance at Sonic Drive-In?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 139 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people think Sonic Drive-In’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 146 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers feel well informed about how Sonic Drive-In is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 153 people who took the Breakroom Quiz between March 2026 and September 2026.

What other companies are hiring for Customer Service Associate jobs?

What are the most popular jobs at Sonic?

Sonic Drive-In Crew Leader

Lake Charles, LA

Emerge
Non-Profits • 51 - 200 employees
Learn more about Emergeexternal

Part-time

Medical, Dental, Vision

Re-posted 14 days ago

Job description

Being a Crew Leader at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You'll perform, lead and supervise basic operational duties to provide quality products and service to guests. We want every guest to have an enjoyable dining experience every time they come to SONIC.Responsibilities include:Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards Assist with new employee orientation and training Comply with all company policies, procedures, and operational standards Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards Lead shift meetings Report customer or employee complaints/issues to the manager on duty Regular attendanceRequirements: Ability to work irregular hours, nights, weekends and holidays Effective communication skills; basic math, reading and computer skills Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems Willingness to abide by the appearance, uniform and hygiene standards at SONICAdditional SONIC Drive-In Crew Leader Qualifications..

Friendly and smiling faces that enjoy providing courteous food service to our guests. Professional individuals who value people and demonstrate respect for others. A team player willing to meet and exceed drive-in goals and objectives.

Strong leadership skills with the ability to motivate and lead team members. Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.Health Benefits (Medical, Dental & Vision)Part-Time PositionsFull-Time PositionsAdvancement OpportunitiesFlexible Scheduling.

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