Social Security Administration
Social Security Administration

60 Social Security Administration Program Analyst Jobs Hiring Near You

Data Scientist

Woodlawn, MD · On-site +1

$143K - $187K/yr

The Social Security Administration's analytics team is seeking data scientists to join us in ... programs. Forget everything you think you know about data science-this isn't just about crunching ...

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Social Security Administration Jobs Information

What is it like to work at Social Security Administration?

The Social Security Administration (SSA) is a federal agency that values public service and strives to maintain a culture of integrity, professionalism, and respect for its employees and the public it serves.

As a federal agency, the SSA operates with a hierarchical team structure, with various departments and offices working together to achieve its mission of providing financial assistance and services to eligible individuals. The work environment is typically formal, with a focus on accuracy and attention to detail in processing and managing Social Security benefits.

Working at the SSA may appeal to individuals who are passionate about public service, enjoy working in a structured environment, and are committed to helping others, as the agency offers a range of career opportunities in fields such as administration, finance, and social work.

Do workers at the Social Security Administration get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Does the Social Security Administration pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

At the Social Security Administration, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from the Social Security Administration affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at the Social Security Administration?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 28% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at the Social Security Administration worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and May 2026.

Do the Social Security Administration workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
69% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for the Social Security Administration workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at the Social Security Administration?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

Do the Social Security Administration managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at the Social Security Administration spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at the Social Security Administration?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at the Social Security Administration good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at the Social Security Administration feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at the Social Security Administration get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at the Social Security Administration?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at the Social Security Administration enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at the Social Security Administration recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at the Social Security Administration?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at the Social Security Administration?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think the Social Security Administration’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how the Social Security Administration is doing?

Only some people feel well informed about how the company is doing.
55% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.
What are the most popular categories at Social Security Administration?
Infographic showing various Program Analyst job openings at Social Security Administration in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
ServiceNow Architect

ServiceNow Architect

Social Security Administration

Denver, CO • On-site, Remote

$126K - $164K/yr

Full-time

Posted 8 days ago


Social Security Administration rating

7.9

Company rating: 7.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

62nd of 276 rated public sector bodies


Job description

Summary
IT Specialist positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply.
Learn more about this agency
Duties
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  • This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
  • Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
  • Positions filled with applications from this pool will be placed into positions where Artificial Intelligence duties occupy the majority of the work performed.

Requirements
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Conditions of employment
  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Fingerprinting and background and/or security investigation may be required
  • Job offers are contingent on fingerprinting and background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement
  • Candidates will not be hired based on their race, sex, color, religion or national origin.

Qualifications
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
READ ALL SECTIONS OF THIS ANNOUNCEMENT IN THEIR ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.
To qualify for the 2210 IT Specialist series, you must demonstrate the following competencies. Experience must be IT related but may be demonstrated by paid or unpaid duties and/or completion of specific, intensive training (for example, IT certification), as appropriate.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition, to qualify for this GS-15 position you must have at least 52 weeks of specialized experience at or equivalent to the GS-14 level or above, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must primarily consist of work that involves mastery of the implementation of a mainframe high availability storage infrastructure and expert data storage administration skillsets including: backup/recovery, disaster and cyber resilience, storage maintenance, and storage operation.
PLEASE NOTE: Specialized Experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration.
Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Education
This position does not have an educational requirement.
Education cannot be substituted for Specialized Experience.
Additional information
See application cutoff dates under HOW TO APPLY.
The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation, and maintenance of the agency's computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing, and delivering innovative technology solutions that ensure uninterrupted, 24/7 availability of critical services to the public.
Our technology environment is robust and dynamic, spanning agency data centers and hybrid cloud platforms. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets, and technology services, and ensure seamless, high-performance delivery for key workloads such as online services, Social Security number verification, and secure data exchanges. We also lead governance activities for infrastructure and software change management, capacity planning, and performance testing, guaranteeing a highly available and resilient environment. We are committed to leveraging Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency, and improve the experience for both users and employees.
With multiple specialized divisions, a central operations center, and regional service support centers, our team delivers comprehensive support and exceptional customer service to agency employees, state partners, and industry collaborators. If you are passionate about technology, innovation, and public service, we invite you to join our dedicated team and help shape the future of digital government services.
Recruitment incentive may be authorized.
Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
Selective Service: If you are a male born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt under the Selective Service Law. See www.sss.gov.
As a condition of employment, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
You may be required to file OGE form 450, Confidential Financial Disclosure Report, in accordance with 5 CFR section 2634, subpart i.
Salary ranges by location:
Denver $164,956 - $197,200
Durham $154,492 - $197,200
Urbana $169,279 - $197,200
Wilkes-Barre $147,945 - $192,331
Woodlawn $169,279 - $197,200
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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