Manager, Partner Success
$135K - $160K/yr
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
10 Side Account Manager Jobs Hiring Near You
Manager, Partner Success
$135K - $160K/yr
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
Quick apply
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
Manager, Partner Success
San Francisco, CA · On-site
$135K - $160K/yr
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
Manager, Partner Success
San Francisco, CA · On-site
$135K - $160K/yr
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...
At Side , we partner with the world's leading game studios to deliver exceptional player ... Requirements What We're Looking For * 7+ cumulative years of b2b sales or account management ...
At Side , we partner with the world's leading game studios to deliver exceptional player ... Requirements What We're Looking For * 7+ cumulative years of b2b sales or account management ...
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
Quick apply
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
At Side, we believe everyone should own their path. Side partners with top-producing real estate ... Partner directly with Sales to define ICPs, target accounts, campaign priorities, and pipeline ...
Social Media Specialist
San Francisco, CA · On-site
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment > * Proven ability to create and ...
Social Media Specialist
San Francisco, CA · On-site
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment > * Proven ability to create and ...
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment * Proven ability to create and ...
Quick apply
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment * Proven ability to create and ...
Social Media Specialist
San Francisco, CA · On-site
$100K - $115K/yr
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment * Proven ability to create and ...
Social Media Specialist
San Francisco, CA · On-site
$100K - $115K/yr
... Side shows up as impressively as the elite agents we serve. You'll manage our social presence ... accounts, preferably in a fast-paced, high-growth environment * Proven ability to create and ...
Side Jobs Information
What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?
To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.
What are some common challenges Account Managers face when balancing client needs with company objectives?
Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
What does an Account Manager do?
An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.
What is the difference between Account Manager vs Customer Service Representative?
| Aspect | Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Relevant experience, sometimes certifications in sales or account management | High school diploma or equivalent, customer service training |
| Work Environment | Client-facing, sales-driven, often in office or client sites | Call centers, retail, or office settings, direct customer interaction |
| Employer & Industry Usage | Used in sales, marketing, and B2B industries | Common across retail, telecom, and service industries |
| Comparison Search Intent | Understanding roles in client management and sales | Customer support and service roles |
While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.
What other companies are hiring for Account Manager jobs?
What are the most popular jobs at Side?
$135K - $160K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 9 days ago
Job description
At Side, we believe everyone should own their path.
Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best - selling real estate and growing their businesses.
Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you'll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners.
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role, you will focus on driving partner performance, operational excellence, retention, and thoughtful expansion through strong, trust based relationships.
You will work closely with partners to translate business goals into clear operating plans, support adoption of Side's brokerage platform, and identify opportunities for growth through existing partner relationships, referrals, and market insight.
This role is highly consultative and collaborative, requiring strong cross functional coordination to ensure partners receive the right support at the right time while expanding Side's presence organically within their markets.
Responsibilities
Manage a team of Partner Success Managers to build productive relationships, define the strategic direction and enable partner business growth through.
Serve as the primary account owner and strategic partner for a portfolio of real estate partners.
Build trusted, long term relationships and develop strategic account plans aligned to partner goals and Side's objectives.
Lead annual business planning and ongoing operational support to improve performance, efficiency, and platform adoption.
Support growth by identifying expansion opportunities through existing partner relationships, referrals, and market insight.
Act as a connector between partners, Sales, and internal teams to advance well aligned opportunities.
Coach partners through regular virtual and in person meetings focused on performance, operations, and execution.
Spend time in market visiting partners, attending key meetings, and building strong local relationships to deepen partnership and understand on the ground needs.
Represent Side at partner, community, and industry events to strengthen relationships and reinforce Side's presence in the market.
Proactively identify risks, coordinate cross functional support, and ensure strong retention and partner satisfaction.
Maintain accurate documentation and represent Side in partner and industry events.
Experience & Qualifications
4+ years of experience in strategic account management, operations, consulting, business management, or business ownership.
Residential real estate experience required, with strong understanding of brokerage operations.
Proven ability to build credibility and influence senior stakeholders.
Prior people leadership experience, including managing, coaching, and developing high performing customer facing teams.
Strong operational and financial acumen, including familiarity with brokerage or team P and Ls.
Excellent communication, organization, and problem solving skills.
Comfortable working independently in a fast paced, evolving environment.
Relationship driven, service oriented, and community minded.
$135,000 - $160,000 a year
Stock options
Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
Flexible PTO
Learning & Development credit
Pet-friendly environment
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
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