Manager, Partner Success
$135K - $160K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
31 Side Customer Service Representative Jobs Hiring Near You
Manager, Partner Success
$135K - $160K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
Quick apply
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
Manager, Partner Success
San Francisco, CA · On-site
$135K - $160K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
Manager, Partner Success
San Francisco, CA · On-site
$135K - $160K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at partner, community, and industry events to strengthen relationships and reinforce ...
Montréal, Canada Side Montréal est présentement à la recherche de Playesteurs(ses) pour se ... Nos services de pointe incluent le développement de jeux, la production artistique, la production ...
Quick apply
Montréal, Canada Side Montréal est présentement à la recherche de Playesteurs(ses) pour se ... Nos services de pointe incluent le développement de jeux, la production artistique, la production ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
Quick apply
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
Managing Broker - In Market: San Francisco/Bay Area
San Francisco, CA · On-site
$130K - $150K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
Managing Broker - In Market: San Francisco/Bay Area
San Francisco, CA · On-site
$130K - $150K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
Legal Counsel
San Francisco, CA · Hybrid
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
Quick apply
Legal Counsel
San Francisco, CA · Hybrid
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
Legal Counsel
San Francisco, CA · On-site
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
Legal Counsel
San Francisco, CA · On-site
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... Represent Side at industry events, broker tours, panels, and community gatherings, strengthening ...
Legal Counsel
San Francisco, CA · Hybrid
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
Legal Counsel
San Francisco, CA · Hybrid
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real ... Represent and advise the company and its agents in professional liability (E&O) lawsuits ...
... service operators to understand their needs and present Side's capabilities with authority and insight. * Strategic Outreach: Lead targeted outreach campaigns using CRM, social, and event-based ...
... service operators to understand their needs and present Side's capabilities with authority and insight. * Strategic Outreach: Lead targeted outreach campaigns using CRM, social, and event-based ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base--top 1-5% of ...
Quick apply
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base--top 1-5% of ...
Social Media Specialist
San Francisco, CA · On-site
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base-top 1-5% of ...
Social Media Specialist
San Francisco, CA · On-site
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base-top 1-5% of ...
Social Media Specialist
$100K - $115K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base-top 1-5% of ...
Social Media Specialist
$100K - $115K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... About our Customers We serve a highly discerning, relationship-driven customer base-top 1-5% of ...
Software Engineering, Backend
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Software Engineering, Backend
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Quick apply
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Software Engineering, Backend
San Francisco, CA · On-site
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Software Engineering, Backend
San Francisco, CA · On-site
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
A propos de Side Side (anciennement PTW) est un fournisseur mondial de developpement et de services ... Represent the studios at international events, conferences, festivals, and industry gatherings.
A propos de Side Side (anciennement PTW) est un fournisseur mondial de developpement et de services ... Represent the studios at international events, conferences, festivals, and industry gatherings.
A propos de Side Side (anciennement PTW) est un fournisseur mondial de developpement et de services ... Represent the studios at international events, conferences, festivals, and industry gatherings.
A propos de Side Side (anciennement PTW) est un fournisseur mondial de developpement et de services ... Represent the studios at international events, conferences, festivals, and industry gatherings.
Software Engineering, Backend
San Francisco, CA · On-site
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Software Engineering, Backend
San Francisco, CA · On-site
$164K - $190K/yr
As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that ... You will partner closely with Product, Customer Success, Brokerage Operations, Finance, and other ...
Side Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.
What are some common challenges Customer Service Representatives face, and how can they be overcome?
Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.
What are customer service representatives?
Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.
Can I work in Amazon from home?
Customer Service Representatives at Amazon can often work remotely, depending on the role and location. Remote positions typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Availability of work-from-home options varies by position and geographic region.
What is the difference between Customer Service Representative vs Call Center Agent?
| Aspect | Customer Service Representative | Call Center Agent |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; communication skills |
| Work Environment | Office, retail, or remote settings; direct customer interaction | Call centers, remote or office; primarily phone-based |
| Employer & Industry Usage | Retail, telecom, banking, healthcare | Telecom, tech support, insurance |
| Common Search & Comparison | Customer Service Representative | Call Center Agent |
Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Side?
$135K - $160K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 9 days ago
Job description
At Side, we believe everyone should own their path.
Side partners with top-producing real estate professionals to help them own and operate their own boutique real estate companies, without the legal, regulatory, or operational complexity of running a traditional brokerage. As a pioneer in the Brokerage-as-a-Service model, Side provides a proprietary platform that increases efficiency, strengthens client relationships, and enables entrepreneurs to focus on what they do best - selling real estate and growing their businesses.
Headquartered in San Francisco and backed by more than $300 million from top-tier venture capital firms, Side is recognized as one of the most innovative and fastest-growing companies in real estate. At Side, you'll work alongside experienced industry leaders and world-class engineers to help shape the future of real estate and empower exceptional professionals to thrive as business owners.
As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role, you will focus on driving partner performance, operational excellence, retention, and thoughtful expansion through strong, trust based relationships.
You will work closely with partners to translate business goals into clear operating plans, support adoption of Side's brokerage platform, and identify opportunities for growth through existing partner relationships, referrals, and market insight.
This role is highly consultative and collaborative, requiring strong cross functional coordination to ensure partners receive the right support at the right time while expanding Side's presence organically within their markets.
Responsibilities
Manage a team of Partner Success Managers to build productive relationships, define the strategic direction and enable partner business growth through.
Serve as the primary account owner and strategic partner for a portfolio of real estate partners.
Build trusted, long term relationships and develop strategic account plans aligned to partner goals and Side's objectives.
Lead annual business planning and ongoing operational support to improve performance, efficiency, and platform adoption.
Support growth by identifying expansion opportunities through existing partner relationships, referrals, and market insight.
Act as a connector between partners, Sales, and internal teams to advance well aligned opportunities.
Coach partners through regular virtual and in person meetings focused on performance, operations, and execution.
Spend time in market visiting partners, attending key meetings, and building strong local relationships to deepen partnership and understand on the ground needs.
Represent Side at partner, community, and industry events to strengthen relationships and reinforce Side's presence in the market.
Proactively identify risks, coordinate cross functional support, and ensure strong retention and partner satisfaction.
Maintain accurate documentation and represent Side in partner and industry events.
Experience & Qualifications
4+ years of experience in strategic account management, operations, consulting, business management, or business ownership.
Residential real estate experience required, with strong understanding of brokerage operations.
Proven ability to build credibility and influence senior stakeholders.
Prior people leadership experience, including managing, coaching, and developing high performing customer facing teams.
Strong operational and financial acumen, including familiarity with brokerage or team P and Ls.
Excellent communication, organization, and problem solving skills.
Comfortable working independently in a fast paced, evolving environment.
Relationship driven, service oriented, and community minded.
$135,000 - $160,000 a year
Stock options
Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
Flexible PTO
Learning & Development credit
Pet-friendly environment
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
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