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60 Shipmonk Senior Software Engineer Jobs Hiring Near You

ShipMonk

Senior Operations Manager

Louisville, KY · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Software, Warehouse Management Systems (WMS), and Process Workflow creation * Ability to ...

ShipMonk

Senior Operations Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Software, Warehouse Management Systems (WMS), and Process Workflow creation * Ability to ...

ShipMonk

Senior Operations Manager

Louisville, KY · On-site

ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary ... Software, Warehouse Management Systems (WMS), and Process Workflow creation * Ability to ...

ShipMonk

Sr. Customer Service Representative

Pittston, PA · On-site

$18.25 - $25/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... They work closely with the accounts, our warehouse management, and staff, and developers to ensure ...

ShipMonk

Sr. Customer Service Representative

Pittston, PA

$18.25 - $25/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... They work closely with the accounts, our warehouse management, and staff, and developers to ensure ...

New

ShipMonk

Sr. Customer Service Representative

Louisville, KY · On-site

$18.50 - $25.50/hr

ShipMonk is on the hunt for a dynamic and ingenious Senior Customer Service Representative to be a ... developers, all while making our merchants feel valued and understood - then this is the role for ...

ShipMonk

Sr. Customer Service Representative

Louisville, KY · On-site

$18.50 - $25.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Experience with CRM software (e.g., Salesforce, Zendesk) is a big plus. * A positive, can-do ...

ShipMonk

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... You'll work alongside senior engineers, get hands-on with enterprise-scale infrastructure, and ...

ShipMonk

Sr. Customer Service Representative

Louisville, KY · On-site

$18.50 - $25.50/hr

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Experience with CRM software (e.g., Salesforce, Zendesk) is a big plus. * A positive, can-do ...

ShipMonk

Sr. Customer Service Representative

Pittston, PA · On-site

$18.25 - $25/hr

Our Sr. Customer Service Representatives are the lifeblood of ShipMonk, combining account ... They work closely with the accounts, our warehouse management, and staff, and developers to ensure ...

ShipMonk

About ShipMonk ShipMonk isn\'t just a 3PL; we\'re a growth partner for merchants . We provide ... Bachelor\'s degree in supply chain management, industrial engineering, or a related field preferred ...

ShipMonk

Pittston, Pennsylvania ShipMonk isn't just a 3PL -- we're the tech‑powered growth partner for ... Partner with Engineering to explore potential automation and technology opportunities. * Directly ...

ShipMonk

Sr. Customer Service Representative

Louisville, KY

$18.50 - $25.50/hr

ShipMonk is on the hunt for a dynamic and ingenious Senior Customer Service Representative to be a ... Experience with CRM software (e.g., Salesforce, Zendesk) is a big plus. * A positive, can-do ...

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ShipMonk Jobs Information

Do workers at ShipMonk get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Does ShipMonk pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

At ShipMonk, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from ShipMonk affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ShipMonk?

Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at ShipMonk worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do ShipMonk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for ShipMonk workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at ShipMonk?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do ShipMonk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and November 2025.

Do jobs at ShipMonk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at ShipMonk?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at ShipMonk good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people at ShipMonk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at ShipMonk?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipMonk enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at ShipMonk?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at ShipMonk?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think ShipMonk’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ShipMonk is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

What other companies are hiring for Senior Software Engineer jobs?

What are the most popular jobs at Shipmonk?

What are the most popular categories at Shipmonk?

Infographic showing various Senior Software Engineer job openings at Shipmonk in the United States as of September 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Nights. Highlights an 91% Physical, and 9% Remote job distribution.

Senior Operations Manager

Louisville, KY • On-site

ShipMonk
Trucking • 1 - 5K employees
Learn more about ShipMonkexternal

Full-time

Re-posted 10 days ago

ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
We are seeking a Senior Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More.
What you'll do:
  • The Senior Operations Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
  • Ensures the physical condition of the warehouse and equipment is properly maintained
  • Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
  • Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
  • Our Senior Operations Managers will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping
  • Effectively manages the budget and P&L of the operation
  • Ensures operational excellence in all warehouse areas, related equipment, and systems
  • Partners with others to maintain the proper layout of warehouse and product placement
  • Senior Operations Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity
  • Ensures accurate timekeeping for direct reports and reporting teams
  • ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary
  • Ensures compliance as applicable
  • A top priority for our Senior Operations Managers is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
  • Addresses complaints and resolves problems
  • Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct

What you'll need:
  • Ideally, our Senior Operations Managers will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations
  • Sr. Ops Managers are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training
  • Experience with warehouse management systems
  • ShipMonk prefers that all Senior Operations Managers have experience with labor management systems and productivity initiatives
  • Senior Operations Managers will set themselves apart by having Lean Six Sigma certification
  • All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation
  • Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers
  • It is strongly preferred that our Senior Operations Managers have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Senior Operations Managers should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.
About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    • Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    • Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    • Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    • Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
  • Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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