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ShipMonk
ShipMonk

60 Shipmonk Operations Manager Jobs Hiring Near You

ShipMonk

Operations Manager

Pittston, PA

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Louisville, KY · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Fort Worth, TX

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Pittston, PA · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Fort Worth, TX · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ...

ShipMonk

Operations Manager

Fort Worth, TX

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound ...

ShipMonk

Operations Manager

Pittston, PA

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound ...

ShipMonk

Operations Manager

Louisville, KY

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound ...

ShipMonk

Senior Operations Manager

Las Vegas, NV · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Senior Operations Manager

Louisville, KY · On-site

$110 - $165/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Operations Manager

Las Vegas, NV

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates

ShipMonk

Operations Manager

Las Vegas, NV · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates

ShipMonk

Senior Operations Manager

Las Vegas, NV · On-site

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Senior Operations Manager

Louisville, KY · On-site

ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Senior Operations Manager

Las Vegas, NV · On-site

$110 - $160/hr

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Senior Operations Manager

Louisville, KY

ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12 ... The Senior Operations Manager establishes operational procedures for activities such as ...

ShipMonk

Senior Operations Manager

Las Vegas, NV

ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary * Ensures compliance as applicable * A top priority for our Senior Operations Managers is to participate in ...

ShipMonk

Senior Operations Manager

Louisville, KY

ShipMonk's Sr. Ops Managers will lead cultural change within facilities whenever necessary * Ensures compliance as applicable * A top priority for our Senior Operations Managers is to participate in ...

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ShipMonk Jobs Information

Do workers at ShipMonk get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Does ShipMonk pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

At ShipMonk, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from ShipMonk affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ShipMonk?

Most people get paid time off work.
77% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do workers at ShipMonk worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do ShipMonk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it for ShipMonk workers to change shifts?

Most people find it hard to change shifts.
83% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it to get time off at ShipMonk?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do ShipMonk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and November 2025.

Do jobs at ShipMonk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to take sick days at ShipMonk?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at ShipMonk good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people at ShipMonk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at ShipMonk?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at ShipMonk enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at ShipMonk recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at ShipMonk?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at ShipMonk?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think ShipMonk’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
59% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ShipMonk is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Shipmonk?

What are the most popular categories at Shipmonk?

Infographic showing various Operations Manager job openings at Shipmonk in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Operations Manager

ShipMonk

Pittston, PA

Full-time

Re-posted 24 days ago

ShipMonk rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals.
To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains.
What you'll do:

  • Create and maintain a safe work environment for all Associates and Leaders
  • Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates
  • Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
  • Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
  • Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers
  • Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity
  • Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis
  • Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly)
  • Partner with other managers to share best practices across shifts and the network

What you'll need:

  • Bachelor's degree highly preferred
  • 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries
  • 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent)
  • Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS))
  • Ability to manage, motivate, direct, lead, train and develop other leaders and team members
  • Effective communication and collaboration skills
  • Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments
  • Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc.

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What ShipMonk employees say

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