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Position Summary: Responsible for developing quality documentation, facilitating continuous improvements, and working with suppliers and customers to resolve quality or system issues.

Essential Job Functions include, but not limited to, the following:

General:

• Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc.

• Maintain required documentation that meets the Shape Corp specifications for Document Control and retrievability.

• Interface with customer personnel and facilitate the resolution of quality issues and concerns.

• Participate in the development and maintenance of formal quality systems, e.g. ISO 9001 & IATF 16949.

• Drive continuous improvement and best practice sharing of our quality systems and processes.

• Facilitate problem-solving of complex issues using advanced quality tools.

• Help onboard and training new team members.

• Provide direction and coaching to less senior team members.

• Identify and train a back-up(s) to manage key tasks when absent.

• Additional functions not specifically outlined in this position description as directed by the leader.

• Approve time and attendance and vacations for direct reports.

• Review and respond to Employee Suggestions via plex.

Launch Quality:

• Plan, support, and implement total quality management in support of zero safe launch findings at pre and post SOP.

• Ensure that appropriate inspection plans and containment plans are in place for the process value stream.

• Confirm product quality through confirmation phase exit.

• Initiate control plans and training for inspection and gage instructions in accordance with Shape and customer specific requirements.

• Develop and control all APQP documents through PPAP approval for new program launches.

• Execute PPAP submission and approval as required for customer initiated product changes.

• Understand and provide interpretation of customer specific requirements.

• Participate in GD&T development through the DFM process.

• Responsible for all aspects of gage procurement, including gage quoting, design approval, and customer approval.

• Responsible for supplier gage design approval, PPAP review and approval.

New Business Pursuit Quality:

• Have high level of GD&T knowledge and application thereof.

• Have high level of knowledge and application of KDCs, SPC, MSA, and AIAG processes.

• Participate in all Process Plan and Tolerance Assessment Reivews.

• Develop Red Pen Fixture Drawings.

• Participate in GD&T development through the DFM process.

• Author measurement plan as part of DFM Plan.

• Ensure that appropriate inspection plans and containment plans are in place for the process value stream.

• Estimate gage costs for all programs considering Shape's and each customer's specifications.

Manufacturing Quality:

• Ensure compliance to process control plan requirements.

• Lead problem solving efforts relating to production quality issues.

• Initiate actions to overcome obstacles as they are encountered and prevent potential quality problems using problem solving tools.

• Initiate interim and containment countermeasures relating to quality issues.

• Design, specifies and implements quality control sampling systems, testing mechanisms, and equipment.

• Serve as a liaison and coordinates activities with external providers as required.

Supplier Quality:

• Facilitate activates with external providers related to quality issues.

• Liase with launch or manufacturing quality when suppliers provide notification of real or potential quality issues.

• Interface with external provider personnel and facilitate the resolution of quality issues and concerns.

• Ensure external provider interim and containment countermeasures relating to quality issues.

• Interface with Shape quality department to facilitate product and system continuous improvement activities with external providers.

• Communicate Shape quality requirements to external providers.

• Provide training and development opportunities to external providers in support of Shape and customer specific requirements.

• Monitor supplier performance and facilitate development plans.

• Perform assessments and audits of external providers according to ISO 9001, IATF 16949 and customer specific requirements.

• Provide input into the selection of external providers.