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Sedgwick

26 Sedgwick Customer Service Jobs Hiring Near You

Sedgwick County

Tag Clerk - COUNTY TREASURER

Wichita, KS · On-site

$17.04/hr

Provides courteous, accurate, efficient customer service. Creates a favorable impression as a representative of the Sedgwick County Treasurer. Comprehends vehicle law and state and county regulations ...

Sedgwick County

Tag Clerk - COUNTY TREASURER

Wichita, KS · On-site

$17.04/hr

Provides courteous, accurate, efficient customer service. Creates a favorable impression as a representative of the Sedgwick County Treasurer. Comprehends vehicle law and state and county regulations ...

Sedgwick County

Tag Clerk - COUNTY TREASURER

Wichita, KS · On-site

$17.04/hr

Provides courteous, accurate, efficient customer service. Creates a favorable impression as a representative of the Sedgwick County Treasurer. Comprehends vehicle law and state and county regulations ...

BCForward

CSR/Customer Service

Indianapolis, IN · On-site

$16 - $17/hr

Customer Service Representative - Recall & Claims Support (Remote After Training) Important ... All required equipment will be provided by Sedgwick. Position Overview We are seeking a customer ...

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Sedgwick Jobs Information

What is it like to work at Sedgwick?

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions that operates with a customer-centric approach, emphasizing collaboration and innovation.

The company's structure is designed to support a diverse range of professionals, including claims adjusters, nurses, and customer service representatives, who work together to deliver comprehensive solutions to clients across various industries. Sedgwick's work environment is often described as fast-paced and dynamic, with a focus on continuous learning and professional development.

Working at Sedgwick may appeal to individuals who value a dynamic work environment, opportunities for career growth, and the chance to make a positive impact on people's lives through their work in risk management, benefits administration, and other related fields.

What makes Sedgwick an attractive place to work?

Sedgwick is a leading provider of technology-enabled risk, benefits, and integrated business solutions, serving clients across various industries and geographies. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a supportive and inclusive workplace culture. By joining Sedgwick, individuals can contribute to the company's mission of helping people and organizations manage risk and recover from adversity, while also advancing their own careers and making a meaningful impact in their chosen field.

Do workers at Sedgwick get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Sedgwick pay people when they’re sick?

Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

At Sedgwick, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
93% of people say they have to use vacation days when they’re out sick.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Sedgwick affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Sedgwick?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Sedgwick worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Sedgwick workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Sedgwick workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 82 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Sedgwick?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Sedgwick managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Sedgwick spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Sedgwick?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Sedgwick job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and November 2025.

Is working at Sedgwick good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Sedgwick feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Sedgwick get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Sedgwick?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Sedgwick enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Sedgwick recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 132 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Sedgwick?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Sedgwick?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Sedgwick’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Sedgwick is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Sedgwick?
    What are the most popular jobs at Sedgwick?
    What are the most popular categories at Sedgwick?
    Infographic showing various Customer Service job openings at Sedgwick in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 62% Physical, 17% Hybrid, and 21% Remote job distribution.

    Call Center Specialist - CENTRAL SERVICES

    Sedgwick County

    Wichita, KS • On-site

    $17.89/hr

    Full-time

    Medical, Retirement, PTO

    Posted 7 days ago

    Sedgwick County rating

    7.0

    Company rating: 7.0 out of 10

    Based on 13 frontline employees who took The Breakroom Quiz

    664th of 844 rated public administrative organizations

    Job description

    Department: Central Svcs
    Job ID: 13127
    Pay: $17.89 per hour
    Work Schedule: Mon -Fri 8- 5
    Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.
    Perform general information duties in a Call Center that supports the Sedgwick County Treasurer, Sedgwick County Tag Office, Sedgwick County Appraiser's Office, and Sedgwick County Election Officer. Provides clear and accurate information regarding department services and information for other resources within the community. Provides technical assistance and information to property owners and the general public via telephone.
    Call Quality
    • Communicate Sedgwick County policies and procedures in a factual and efficient manner.
    • Answer telephone calls from consumers and the general public in a professional, courteous, and empathetic manner, controlling the tone and outcome of each call.
    • Identify concerns, obtain necessary information from callers, and route such concerns to the proper program. Identify and escalate priority issues. Learn statues and policies for the tag office, treasurer's office, appraiser's office in order to successfully help the caller conduct their transactions with these offices.

    Call Volume
    • Monitor the pace of calls to ensure they are handled efficiently, maintaining call queue and timeframes.
    • Maneuver through various program screens and menus to research and retrieve information quickly, conveying such information to the callers' inquiry in an accurate and efficient manner.

    Communication
    • Maintain Attention to detail filling out forms and documentation.
    • Mail appropriate forms to property owners (i.e., protests, application for exemption and special productivity valuations, rendition, etc.) upon request.

    Minimum Qualifications: High school diploma or equivalent. One (1) year of experience in a call center or customer service environment.
    Preferred Qualifications: Educational Requirements: Two (2) years of experience working with Tag office, Appraiser office, or Treasurer's office. Two (2) years of experience working in a call center or customer service setting. Bilingual in English and Spanish. Proficiency testing will be required for selected candidate(s) claiming bilingual status.
    Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas

    What Sedgwick County employees say

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    Benefits

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