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Low Voltage Installation Technician III

Sebastianis a premier provider of communications and construction services in California. With more than 70 years ofexperience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company we value the expertise and experience of our team.

Job Description:

The Low Voltage Technician (Level III) is a senior-level position responsible for the advanced installation, troubleshooting, and servicing of complex low-voltage systems, including communication, security, and audio-visual systems. In this role, the technician will take the lead on high-priority projects, ensuring that all installations and services meet or exceed industry standards. This position requires expert-level technical knowledge and hands-on experience to resolve complex issues, perform system diagnostics, and make recommendations for system improvements. The Level III technician will also mentor and train junior technicians, provide technical support to the team, and collaborate closely with project managers and clients to ensure successful project delivery. This role requires strong problem-solving abilities, exceptional communication skills, and the ability to manage multiple projects simultaneously while maintaining high-quality service.

Job Duties:

• Safely wire, install, and program low voltage products per project guidelines on an enterprise level.
• Promptly troubleshoot and diagnose hardware, software and network problems

• Knowledge of Phone-Off premise/ Cloud solutions
• Advanced knowledge of Audio-visual installation and programing.

• Complete all required paperwork and reports as required
• Represent Sebastian in a professional manner including appearance, promptness, thoroughness, jobsite cleanliness, courtesy and other relevant behavior
• Effectively communicate the arrival time and job scope with customers
• Keep an accurate accounting of all tools, equipment, and materials
• Complete safety documentation and vehicle inspections on-time and accurately
• Stay abreast of new technologies and upgrades
• Program & troubleshoot, in detail, low voltage equipment, including: burglar alarm, business phone systems, access control, CCTV, A/V, etc.
• Upsell and/or cross-sell Sebastian products and services to both new and existing customers
• Other duties and responsibilities may be assigned as necessary.

Job Requirements:

• Minimum of 5+ years' experience in 75% of our products and services required
• Fire-FLS safety certification preferred.
• Experience with programming one or more of our products
• Excellent troubleshooting skills & ability to diagnose and fix hardware/ software/ network issue
• Proficient in using a variety of resources (Internet, vendor support, etc.) to research issues
• Ability to read and dissect blue print floor plans
• Must have a high School diploma or equivalent
• Basic computer and software skills (Microsoft Office and other applications)
• Willing to travel and work occasional overtime/ weekend hours
• Willing to work both private and prevailing wage projects
• Ability to work well independently and with others
• Must comply with all company policies and safety procedures
• Excellent oral and written communication skills

• Actively participate in a team environment and practice the "Corporate and Spirit of 46 values.
• Valid California driver's license and favorable DMV record.

Physical, Mental and Environmental Requirements:

• All requirements may be modified to reasonably accommodate individuals with disabilities.
• Must be able to climb ladders, sit, bend, stoop, stand or walk for extended periods.
• Must be available to work overtime, varied shifts and assume on-call duties as required.
• Ability to work in temperature extremes ranging from +20o to +105o
• Ability to lift and/or pull up to 120 lbs.

Compliance:

• If you need an accommodation as part of the employment process, please contact Human Resources.
• Sebastian is an Equal Opportunity Employer, including disabled and veterans.
• If you want to view thePay Transparency Policy Statement, please click the link:English