Sebastian
Sebastian

21 Sebastian Customer Service Representative Jobs Hiring Near You

Administrative Assistant

Fresno, CA · On-site

$20 - $25/hr

Sebastian is a premier provider of communications and construction services in California. With ... Provide exceptional customer service to internal and external customers. * Answer and direct ...

Sebastian is a premier provider of communications and construction services in California. With ... Maintain and update customer location information in the USA ticket management system

Meat production clerk

West Vancouver, BC · On-site

CA$18 - CA$23/hr

Opportunity for advancement within the company At Sebastian & Co, customer service is just as important as technical skills. We are looking for individuals who enjoy working with people, take pride ...

Residential Service Technician I

CA · On-site

$23 - $31/hr

Sebastian is a premier provider of communications and construction services in California. With ... Maintain and update customer location information in the USA ticket management system

Meat production clerk

West Vancouver, BC · On-site

CA$18 - CA$23/hr

Opportunity for advancement within the company At Sebastian & Co, customer service is just as important as technical skills. We are looking for individuals who enjoy working with people, take pride ...

Meat production clerk

West Vancouver, BC · On-site

CA$18 - CA$23/hr

Opportunity for advancement within the company At Sebastian & Co, customer service is just as important as technical skills. We are looking for individuals who enjoy working with people, take pride ...

Sebastian is a premier provider of communications and construction services in California. With ... Maintaining good working relationships with customers * Monitoring safety in the field;

... services in California. With more than 70 years ofexperience, Sebastian is passionate about ... Maintaining good working relationships with customers * Monitoring safety in the field;

Journeyman Electrician

Fresno, CA · On-site

$35 - $47/hr

Sebastian is a premier provider of communications and construction services in California. With ... Maintaining good working relationships with customers * Monitoring safety in the field;

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Administrative Assistant

Sebastian

Fresno, CA • On-site

$20 - $25/hr

Full-time

Re-posted 24 days ago


Job description

Sebastianis a premier provider of communications and construction services in California. With more than 70 years of experience, Sebastian is passionate about providing people with a great place to work. Our high growth and dynamic model offers employees the opportunity for career advancement. As a family company, we value the expertise and experience of our team.

Job Description:

The Administrative Assistant is responsible for providing administrative and customer service support to ensure the efficient operation of the Customer Service Department. This position serves as a key point of contact for customers, employees, and vendors while assisting with scheduling, work orders, billing support, data entry, and general office administration.


Job Duties:

  • Provide exceptional customer service to internal and external customers.
  • Answer and direct incoming phone calls professionally and courteously.
  • Assist with customer inquiries, service requests, and follow-up communications.
  • Assist with scheduling service appointments and coordinating technician dispatches.
  • Create, update, and maintain customer accounts and service records.
  • Work order, invoice, and job creation including knowledge of appropriate cost codes.
  • Prepare and process work orders, invoices, and related documentation.
  • Enter and maintain accurate data within company software systems.
  • Interact with subcontractors, vendors, and clients by telephone/email to obtain information about prelims, changes, prequalification, and project costs.
  • Obtaining information to complete and mail out preliminary notices in a timely manner.
  • Verify subcontractors' licensing and insurance.
  • Maintain current knowledge of company workflow and procedures.
  • Maintain confidentiality of customer and company information.
  • Maintain electronic and paperless filing systems.
  • Assist in maintaining neat and organized paperless folders in appropriate systems.
  • Support various administrative functions for the Customer Service and Contract Administration Departments.
  • Assist with departmental initiatives, process improvements, and special projects.
  • Ordering, stocking and organizing office supplies, break rooms and conference rooms.
  • Other duties and responsibilities may be assigned as necessary.


Job Requirements:

  • Minimum of two (2) years of administrative, customer service, or office support experience.
  • High School diploma, 2 years of college preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and prioritize workload effectively.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
  • Strong data entry and computer skills.

Physical, Mental and Environmental Requirements:

  • All requirements may be modified to reasonably accommodate individuals with disabilities.
  • Ability to sit or stand for extended periods
  • Use of office equipment (typing, filing, phones, etc.)
  • Occasional lifting (up to 20 pounds) and bending
  • Comfortable working in an office setting with potential noise
  • Ability to adapt to a dynamic work environment

Compliance:

  • If you need an accommodation as part of the employment process, please contact Human Resources.
  • Sebastian is an Equal Opportunity Employer, including disabled and veterans.
  • If you want to view thePay Transparency Policy Statement, please click the link:English