RevSpring
RevSpring

66 Revspring Jobs Hiring Near You

Account Specialist

Arden Hills, MN · On-site

$20 - $27.25/hr

RevSpring customers need modifications and product additions on a regular basis and the AS both handles and oversees these activities. Account Specialists gather requirements, work with technical ...

RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...

RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...

Account Specialist- Phoenix

Phoenix, AZ · On-site

$18.75 - $25.75/hr

RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...

This position contributes directly to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management ...

Job Title: AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial experience through innovative technology and data-driven solutions. The AI Enabler ...

Account Specialist

Livonia, MI · On-site

$17.75 - $24.25/hr

This role contributes directly to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and ...

Account Specialist

Livonia, MI

$16.75 - $23/hr

RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...

Account Specialist

Livonia, MI · On-site

$17.75 - $24.25/hr

RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...

RevSpring is seeking a detail-oriented Renewal Coordinator to support our contract renewal operations. This role is an excellent opportunity for a self-motivated professional to build a foundation in ...

At RevSpring, we build secure, outcomes-driven solutions that turn insight into action -- streamlining engagement, simplifying payments, and driving better results. Join a diverse team focused on ...

Software Engineer

Hamilton, NJ · On-site

$125 - $150/hr

At RevSpring, we build secure, outcomes-driven solutions that turn insight into action -- streamlining engagement, simplifying payments, and driving better results. Join a diverse team focused on ...

Showing results 21-40

Account Specialist

RevSpring, Inc.

Arden Hills, MN • On-site

$20 - $27.25/hr

Full-time

Posted 25 days ago


Job description

Job Title: Account Specialist
Job Summary:
The Account Specialist is responsible for ensuring that the live service needs of customers are met. Account Specialists are implementers, change makers, relationship builders, and customer advocates. They play a key role in the customer's operational experience at RevSpring.
RevSpring customers need modifications and product additions on a regular basis and the AS both handles and oversees these activities. Account Specialists gather requirements, work with technical teams and perform quality assurance for day-to-day operational needs.
Account Specialists play a key role in customer retention and work closely with their sales team counterparts to ensure a high level of customer satisfaction. They proactively contact customers to maintain strong relationships and monitor solution adoption. They mitigate risk by playing a key role in problem resolution, and act as the customer's advocate inside RevSpring and across diverse teams.
Essential Functions:
• Establish strong and proactive relationships with customers
• Be the voice of the customer inside RevSpring
• Ensure barriers to customer success are removed
• Gather customer requirements, work with technical teams, and implement customer changes
• Problem solving
• Provide consultation to customers on solution best practices
• Manage support tickets for the customer
• Maintain working knowledge of RevSpring services and products
Success in role looks like:
• Manages strong support relationship and takes pride in delighting customers
• Clear and unambiguous communication for change requests and customer needs to internal teams
• Ability to learn a growing portfolio of RevSpring products
• Outstanding internal partner to cross-functional technical teams
Minimum Requirements:
• Demonstrated competency in customer management
• Attention to detail
• Ability to work independently and in a team environment
• Solid technical aptitude with a desire to learn
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Ability to organize and multi-task job responsibilities effectively
• Proven commitment to providing excellent customer service
Education: Bachelor's Degree or equivalent work experience