Oaks, PA · On-site
$19.50 - $26.50/hr
... customer · Maintain working knowledge of RevSpring services and products Success in role looks like: · Manages strong support relationship and takes pride in delighting customers · Clear and ...
Oaks, PA · On-site
$19.50 - $26.50/hr
... customer · Maintain working knowledge of RevSpring services and products Success in role looks like: · Manages strong support relationship and takes pride in delighting customers · Clear and ...
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
Nashville, TN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Nashville, TN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Arden Hills, MN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Arden Hills, MN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
$19.25 - $26.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
$19.25 - $26.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Arden Hills, MN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Arden Hills, MN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Nashville, TN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Nashville, TN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Phoenix, AZ · On-site
$18.75 - $25.75/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Phoenix, AZ · On-site
$18.75 - $25.75/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Livonia, MI · On-site
$16.75 - $23/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Livonia, MI · On-site
$16.75 - $23/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Livonia, MI · On-site
$17.75 - $24.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Livonia, MI · On-site
$17.75 - $24.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
$16.75 - $23/hr
... RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. --- Essential ...
$16.75 - $23/hr
... RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. --- Essential ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
FinTech and Adjacent Service Providers This individual will possess a demonstrated track record of ... Represent RevSpring at industry conferences, trade associations, and customer events. * Provide ...
FinTech and Adjacent Service Providers This individual will possess a demonstrated track record of ... Represent RevSpring at industry conferences, trade associations, and customer events. * Provide ...
Livonia, MI · On-site
$17.75 - $24.25/hr
... to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. Essential ...
Livonia, MI · On-site
$17.75 - $24.25/hr
... to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. Essential ...
RevSpring is a provider of revenue cycle technology services offering data analytics, multi-channel customer communications. Founded in 1997, the company is headquartered in Wixom, USA, with a team ...
RevSpring is a provider of revenue cycle technology services offering data analytics, multi-channel customer communications. Founded in 1997, the company is headquartered in Wixom, USA, with a team ...
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Job Title: Account Specialist
Job Summary:
The Account Specialist is responsible for ensuring that the live service needs of customers are met. Account Specialists are implementers, change makers, relationship builders, and customer advocates. They play a key role in the customer’s operational experience at RevSpring.
RevSpring customers need modifications and product additions on a regular basis and the AS both handles and oversees these activities. Account Specialists gather requirements, work with technical teams and perform quality assurance for day-to-day operational needs.
Account Specialists play a key role in customer retention and work closely with their sales team counterparts to ensure a high level of customer satisfaction. They proactively contact customers to maintain strong relationships and monitor solution adoption. They mitigate risk by playing a key role in problem resolution, and act as the customer’s advocate inside RevSpring and across diverse teams.
Essential Functions:
· Establish strong and proactive relationships with customers
· Be the voice of the customer inside RevSpring
· Ensure barriers to customer success are removed
· Gather customer requirements, work with technical teams, and implement customer changes
· Problem solving
· Provide consultation to customers on solution best practices
· Manage support tickets for the customer
· Maintain working knowledge of RevSpring services and products
Success in role looks like:
· Manages strong support relationship and takes pride in delighting customers
· Clear and unambiguous communication for change requests and customer needs to internal teams
· Ability to learn a growing portfolio of RevSpring products
· Outstanding internal partner to cross-functional technical teams
Minimum Requirements:
· Demonstrated competency in customer management
· Attention to detail
· Ability to work independently and in a team environment
· Solid technical aptitude with a desire to learn
· Excellent interpersonal skills
· Excellent verbal and written communication skills
· Ability to organize and multi-task job responsibilities effectively
· Proven commitment to providing excellent customer service
Education: Bachelor’s Degree or equivalent work experience
Sourced by ZipRecruiter
501 - 1,000 Employees
Nashville, TN, US
1981