Account Specialist
$19.50 - $26.50/hr
... customer · Maintain working knowledge of RevSpring services and products Success in role looks like: · Manages strong support relationship and takes pride in delighting customers · Clear and ...
24 Revspring Customer Service Jobs Hiring Near You
Account Specialist
$19.50 - $26.50/hr
... customer · Maintain working knowledge of RevSpring services and products Success in role looks like: · Manages strong support relationship and takes pride in delighting customers · Clear and ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Account Specialist- Phoenix
Phoenix, AZ · On-site
$19.25 - $26.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Account Specialist- Phoenix
Phoenix, AZ · On-site
$19.25 - $26.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Technical Support Analyst
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Technical Support Analyst
Phoenix, AZ · On-site
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Implementation Consultant
Nashville, TN · On-site
... of RevSpring's products, services, and systems * Utilizes knowledge gained to offer direction/guidance to the team * Advises colleagues on product functionality, customer workflows, and best ...
New
Implementation Consultant
Nashville, TN · On-site
... of RevSpring's products, services, and systems * Utilizes knowledge gained to offer direction/guidance to the team * Advises colleagues on product functionality, customer workflows, and best ...
New
Key Account Manager
Arden Hills, MN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Arden Hills, MN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Nashville, TN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Nashville, TN · On-site
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Nashville, TN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Nashville, TN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Arden Hills, MN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Key Account Manager
Arden Hills, MN · On-site +1
This role is responsible for building trusted relationships, understanding each customer's business, and helping customers achieve greater value from RevSpring's products and services. Key Account ...
Account Specialist- Phoenix
Phoenix, AZ · On-site
$18.75 - $25.75/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Account Specialist- Phoenix
Phoenix, AZ · On-site
$18.75 - $25.75/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. Essential Functions: * Expanding knowledge of Account Management profession * Developed ...
Account Specialist
Livonia, MI · On-site
$16.75 - $23/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Account Specialist
Livonia, MI · On-site
$16.75 - $23/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
RevSpring Account Specialists provide outstanding customer service in a customer-centric company culture. The Account Specialist on the ICL Platform Team is in a unique position to both coordinate ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
Account Specialist
Livonia, MI · On-site
$16.75 - $23/hr
... RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. --- Essential ...
Account Specialist
Livonia, MI · On-site
$16.75 - $23/hr
... RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. --- Essential ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
AI Enabler - Customer Support Overview At RevSpring, we are transforming the healthcare financial ... Experience working with AI-powered tools or automation within a customer support or service ...
FinTech and Adjacent Service Providers This individual will possess a demonstrated track record of ... Represent RevSpring at industry conferences, trade associations, and customer events. * Provide ...
FinTech and Adjacent Service Providers This individual will possess a demonstrated track record of ... Represent RevSpring at industry conferences, trade associations, and customer events. * Provide ...
Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
... to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. Essential ...
Account Specialist
Livonia, MI · On-site
$17.75 - $24.25/hr
... to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services. Essential ...
Application Support Analyst
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Application Support Analyst
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Application Support Analyst
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
Application Support Analyst
Hamilton, NJ · On-site
RevSpring provides patient engagement and revenue cycle management services to its clients. In ... Must be customer focused, have excellent customer service skills and phone mannerisms. * Must have ...
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Job description
Job Title: Account Specialist
Job Summary:
The Account Specialist is responsible for ensuring that the live service needs of customers are met. Account Specialists are implementers, change makers, relationship builders, and customer advocates. They play a key role in the customer’s operational experience at RevSpring.
RevSpring customers need modifications and product additions on a regular basis and the AS both handles and oversees these activities. Account Specialists gather requirements, work with technical teams and perform quality assurance for day-to-day operational needs.
Account Specialists play a key role in customer retention and work closely with their sales team counterparts to ensure a high level of customer satisfaction. They proactively contact customers to maintain strong relationships and monitor solution adoption. They mitigate risk by playing a key role in problem resolution, and act as the customer’s advocate inside RevSpring and across diverse teams.
Essential Functions:
· Establish strong and proactive relationships with customers
· Be the voice of the customer inside RevSpring
· Ensure barriers to customer success are removed
· Gather customer requirements, work with technical teams, and implement customer changes
· Problem solving
· Provide consultation to customers on solution best practices
· Manage support tickets for the customer
· Maintain working knowledge of RevSpring services and products
Success in role looks like:
· Manages strong support relationship and takes pride in delighting customers
· Clear and unambiguous communication for change requests and customer needs to internal teams
· Ability to learn a growing portfolio of RevSpring products
· Outstanding internal partner to cross-functional technical teams
Minimum Requirements:
· Demonstrated competency in customer management
· Attention to detail
· Ability to work independently and in a team environment
· Solid technical aptitude with a desire to learn
· Excellent interpersonal skills
· Excellent verbal and written communication skills
· Ability to organize and multi-task job responsibilities effectively
· Proven commitment to providing excellent customer service
Education: Bachelor’s Degree or equivalent work experience
About RevSpring
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Nashville, TN, US
Year founded
1981