Renewals Specialist
Chantilly, VA · On-site +1
Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool. * Maintain Red River's CRM and report on a rolling 120-day ...
60 Red River Customer Service Representative Jobs Hiring Near You
Renewals Specialist
Chantilly, VA · On-site +1
Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool. * Maintain Red River's CRM and report on a rolling 120-day ...
Renewals Specialist
Chantilly, VA · On-site
Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool. * Maintain Red River's CRM and report on a rolling 120-day ...
Renewals Specialist
Chantilly, VA · On-site
Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool. * Maintain Red River's CRM and report on a rolling 120-day ...
Senior Contracts Manager
Chantilly, VA · On-site
S. government and other customers. Red River's Government Technology Services division helps government agencies enhance their operational efficiency, modernize their IT infrastructure, streamline ...
Senior Contracts Manager
Chantilly, VA · On-site
S. government and other customers. Red River's Government Technology Services division helps government agencies enhance their operational efficiency, modernize their IT infrastructure, streamline ...
S. government and other customers. Red River's Government Technology Services division helps government agencies enhance their operational efficiency, modernize their IT infrastructure, streamline ...
S. government and other customers. Red River's Government Technology Services division helps government agencies enhance their operational efficiency, modernize their IT infrastructure, streamline ...
They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The individual in this position is responsible for pre ...
They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The individual in this position is responsible for pre ...
Collaborate closely with Sales Development Representatives and Account Executives to ensure a ... Knowledge of HubSpot CRM is a plus Basic Qualifications: * U.S. Citizenship Required Red River ...
Collaborate closely with Sales Development Representatives and Account Executives to ensure a ... Knowledge of HubSpot CRM is a plus Basic Qualifications: * U.S. Citizenship Required Red River ...
Accounts Payable Specialist
Chantilly, VA · On-site
$21.75 - $28/hr
Our goal is to provide our vendors with unparalleled customer service. This position plays an ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Accounts Payable Specialist
Chantilly, VA · On-site
$21.75 - $28/hr
Our goal is to provide our vendors with unparalleled customer service. This position plays an ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Federal Account Executive, DHS
Washington, DC · On-site
... customer success teams * Represent the company at civilian-focused industry events, forums, and ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Federal Account Executive, DHS
Washington, DC · On-site
... customer success teams * Represent the company at civilian-focused industry events, forums, and ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Account Executive, Commercial
Dallas, TX · On-site
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Account Executive, Commercial
Dallas, TX · On-site
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Accounts Payable Specialist
$21.75 - $28/hr
Our goal is to provide our vendors with unparalleled customer service. This position plays an ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Accounts Payable Specialist
$21.75 - $28/hr
Our goal is to provide our vendors with unparalleled customer service. This position plays an ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
... finance, customer success) to deliver cohesive capture and delivery strategies * Represent the ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
... finance, customer success) to deliver cohesive capture and delivery strategies * Represent the ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
... customer success teams * Represent the company at civilian-focused industry events, forums, and ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
... customer success teams * Represent the company at civilian-focused industry events, forums, and ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Red River Technology is actively seeking a dedicated and highly skilled Trainer to join our team in ... You will also administer the "train the trainer" program to expand the customer's internal training ...
Red River Technology is actively seeking a dedicated and highly skilled Trainer to join our team in ... You will also administer the "train the trainer" program to expand the customer's internal training ...
Project Coordinator
Chantilly, VA · On-site
The Project Coordinator supports Red River's Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that ...
Project Coordinator
Chantilly, VA · On-site
The Project Coordinator supports Red River's Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that ...
Design solutions that meet customer/project requirements. * Audit existing wireless networks to ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Design solutions that meet customer/project requirements. * Audit existing wireless networks to ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
The Engineer serves as a key contributor to Red River's cybersecurity, compliance, and operational ... Strong customer service focus and ability to work effectively with technical and non-technical ...
The Engineer serves as a key contributor to Red River's cybersecurity, compliance, and operational ... Strong customer service focus and ability to work effectively with technical and non-technical ...
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Account Executive, Commercial
Dallas, TX · On-site
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Account Executive, Commercial
Dallas, TX · On-site
Develop and maintain customer base * Promote Red River as a Solutions and Services provider * Drive revenue and margin through individual account base * Technical acumen in areas of networking or ...
Your goal will be exceptional customer satisfaction. The SME will work closely with Red River Professional Services, Design Architects, Sales, Partner SIEM vendors, to manage security systems ...
Your goal will be exceptional customer satisfaction. The SME will work closely with Red River Professional Services, Design Architects, Sales, Partner SIEM vendors, to manage security systems ...
... finance, customer success) to deliver cohesive capture and delivery strategies * Represent the ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
... finance, customer success) to deliver cohesive capture and delivery strategies * Represent the ... S. Citizenship Required Red River offers a competitive salary, excellent benefits and an ...
Red River Jobs Information
What is it like to work at Red River?
Red River is a technology solutions provider that values collaboration, innovation, and customer satisfaction, fostering a dynamic and supportive work environment.
The company's team structure is comprised of experienced professionals who work together to deliver tailored solutions to clients across various industries, with a focus on cybersecurity, cloud, and data analytics. Red River's mission is to empower its clients to achieve their goals through the effective use of technology.
Working at Red River may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional growth and development in a fast-paced and collaborative setting.
The company's team structure is comprised of experienced professionals who work together to deliver tailored solutions to clients across various industries, with a focus on cybersecurity, cloud, and data analytics. Red River's mission is to empower its clients to achieve their goals through the effective use of technology.
Working at Red River may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional growth and development in a fast-paced and collaborative setting.
What makes Red River an attractive place to work?
Red River is a leading provider of technology solutions and services, with a strong reputation for delivering innovative and effective IT solutions to its clients. The company's workplace is characterized by a culture of collaboration, innovation, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a dynamic and supportive environment. By joining Red River, professionals can expect to be part of a team that is shaping the future of technology and making a meaningful impact in the industry, with opportunities for growth, development, and career advancement.
What other companies are hiring for Customer Service Representative jobs?
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Job description
The Renewals Specialist is responsible for supporting the OEM renewal pipeline through proactive coordination with OEM partners, Account Teams, and Lifecycle Services teams. This position resides directly on the Lifecycle Services team and will focus on managing renewal opportunities from identification through quote creation, accuracy, timeliness, and alignment with OEM programs and pricing. The Renewals Specialist serves as a key operational resource for renewal execution, helping maintain forecast accuracy, supporting revenue retention efforts, and enabling successful renewal outcomes.
Primary Position Tasks:
Minimum Education/Certification/Experience Requirements:
Preferred Education/Certification/Experience:
Knowledge, Skills and Abilities:
Essential Elements (Mental; Physical; Equipment used):
This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.
This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Special Requirements:
This position is deadline oriented and although most of the work is completed during normal work hours, occasional work after hours is required to meet important deadlines.
Basic Qualifications:
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Primary Position Tasks:
- Manage and execute assigned OEM renewal opportunities across hardware, software, and services portfolios leveraging Red River's CRM tool.
- Maintain Red River's CRM and report on a rolling 120-day renewal forecast, ensuring opportunity status, timelines, and data accuracy are consistently updated.
- Collaborate closely with OEM partners, Account Teams, and Lifecycle Services teams to identify upcoming renewals and support renewal strategies.
- Build and deliver renewal quotes in accordance with OEM pricing programs, contractual requirements, and customer entitlements.
- Coordinate with OEM partners to obtain pricing, validate install base information, secure special pricing agreements, and resolve quoting discrepancies.
- Register and track OEM special pricing requests and discount programs to support competitive renewal positioning.
- Ensure renewal opportunities are accurately documented within company systems and adhere to established forecasting and data quality standards.
- Monitor renewal timelines and proactively communicate risks, delays, or escalations to internal stakeholders.
- Support strategic renewal planning by providing install base insights, renewal status updates, and OEM program guidance.
- Serve as a subject matter expert on OEM renewal processes, licensing programs, maintenance contracts, and quoting procedures.
- Partner with internal teams to improve renewal workflows, forecasting accuracy, operational efficiency, and reporting capabilities.
- Assist the broader renewals team with quote requests, OEM engagement, and renewal-related operational activities as needed.
Minimum Education/Certification/Experience Requirements:
- 2+ years of sales experience in the IT industry
- Entry and advanced level certifications in OEM training programs
- Experience in a professional environment
Preferred Education/Certification/Experience:
- 2-5 Years of experience in the IT Sales Industry or equivalent.
- 4-year post-secondary degree or equivalent (degree is preferred but not required for position).
Knowledge, Skills and Abilities:
- Strong communication skills with professional, technically proficient and proven experience conveying pricing and opportunity details to customers, vendors, and OEM partners
- Demonstrates strong problem-solving skills and the ability to connect internal stakeholders to create clear action plans
- Understanding of all Contract and Compliance protocols
- Ability to problem solve and proactively coordinate with appropriate stakeholder
- Ability to be creative and self-motivate
- Ability to exercise independent judgement and provide strong recommendations
- Ability to work effectively with limited or no supervision
- Other duties as assigned
Essential Elements (Mental; Physical; Equipment used):
This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.
This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Special Requirements:
This position is deadline oriented and although most of the work is completed during normal work hours, occasional work after hours is required to meet important deadlines.
Basic Qualifications:
- U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.